100Green - Ware

100Green, located at Address: Black Swan House, 23 Baldock St, Ware SG12 9DH, United Kingdom, is a green energy supplier that specializes in utilizing environmentally friendly and renewable natural resources.

Specialties

100Green is dedicated to providing green energy, which is a more sustainable and eco-friendly alternative to traditional energy sources. Their focus on renewable natural resources helps to reduce carbon emissions and promote a healthier planet.

Location

Situated in the heart of Ware, United Kingdom, 100Green's physical location is easily accessible for those who wish to visit in person. They are located in the Black Swan House, a historic and notable building on Baldock St.

Accessibility

100Green is committed to ensuring that their location is accessible to all. They offer a wheelchair accessible entrance and parking lot, making it easy for individuals with mobility challenges to visit and do business with them.

Opinions

100Green has received 67 reviews on Google My Business, with an average opinion of 3.4/5. Many customers have praised the company for their helpful and professional customer service, with one customer stating, "Rarely any issues, but if I have I've always been able to speak to a human being who has been nothing other than helpful and professional."

Recommendation

If you're looking for a green energy supplier that is dedicated to utilizing renewable natural resources and providing excellent customer service, 100Green is a great choice. With their accessible location and commitment to the environment, they stand out as a leader in the industry. We highly recommend visiting their website at greenenergyuk.com to learn more about their services and how they can help you make the switch to green energy.

👍 Reviews of 100Green

Ben N.

5/5

Rarely any issues, but if I have I've always been able to speak to a human being who has been nothing other than helpful and professional. They're great to speak to and always helpful and friendly on either email or telephone. So good compared to experiences with other energy companies I've experienced. Would recommend 100%

gary B.

1/5

Unbelievably bad outfit ! Constantly over charging their bills ! Been with them about 3 months and each time they’ve overcharged me, the latest one by £150 for a month !!! Take ages to reply ! Their app is totally pointless ! Their itemised bills don’t show usage they bill from for gas and basically just seem to make up bills I’ll be leaving them as soon as possible ! Word of advice, check your bill every single time as these cannot be trusted at all ! Naivity, incompetence, plain robbery ? Not sure ! But won’t be staying with them longer than I have to ! Be warned.

Sarah B.

5/5

100Green is not only 100%green energy but 100% perfect customer service. What other company can you call and they sort you out within 20 mins. No putting you on hold - they just deal with the problem 5 stars absolutely

Lynette H.

5/5

Have been using 100 Green electric supplier for nearly 4 years, recently had a smart meter installed which was carried out brilliantly.
If ever I have had any questions about the supply they have always acted promptly and efficiently.

sofia H.

1/5

They pick up the phone quickly but cannot answer questions. I kept getting really high bills for 1 person living in a home, my bills were in excess of £500 with the latest at £700. I knew something was wrong. I had my boiler checked 4 times and nothing was wrong. In the end I went on holiday for 2 weeks and everything was switched off in the house. I asked them for my usage during that time, and they could only give me electricity, which came to £125. I complained and said noone was in the house. Anyway, after no answers, I am switching company because the rip you off. Yes they will answer calls but they give you no answers and fob you off all the time. Please check your bills with these people. I probably wont get a refund but I get out and use another supplier. I am shocked at how much money they have taken from me. I am shocked that they cannot answer me when I ask them a simple question, as to what my usage was when i was away and gas and electricity was off, all they could tell me was a bill of £125 for 10 days of me being away in holiday. That was just for electricity. HOW? Stay away from this company. Huge rip off.

Christopher L.

2/5

Since the name change from "Green Energy" to "100Green", the website has changed. With that, the login to the generator area no longer works for me.
I've had 2 phone calls and sent 3 emails about the issue, only one email was ever responded to, basically saying that I can login to the customer area and if there is still a problem they would log it with IT. I still can't submit a generator reading, but now no one is responding to my emails. The phone calls resulted in being told this is how it is, deal with it. Not a great resolution.
So I used to be able to enter a meter reading online, now I have to call them every time. What a wonderful step backwards /s.

Ben F.

2/5

I was really happy to find a company with such good environmental and ethical credentials, however billing has been an absolute nightmare, emails and complaints about this have gone weeks and months with no response and last night i got another shock bill of £600+ which kept me up till 1am worrying. Since they had the smart meter fitted for us back in Feb 2022 the billing has been even worse, swinging between £80 and £600+ month to month with very little change in our actual usage in the home, the bills are near indecipherable to me and I have a masters degree in computer systems! It's also very frustrating that when a new bill comes through they direct you to the app but the data is only available on the website for the first 12-24hours. The 2 starts in the review are purely for their mission, the actual execution of business as usual customer experience is just abysmal. Happy to have a call with a manager/director, you have my contact details.

G

2/5

The two stars are for their green energy and mission. If it wasn't for that I'd rate 0.
We really wanted to find an ethical and green company and these guys came up trumps. But, as with other reviews, their billing is a nightmare. We paid our bills in full every month for 12 months, for the last 3 or so of those the bills looked low, we chased to see if anything was wrong not wanting to get into debt, many emails later I wake up one morning to a £1500 direct debit being taken from my account as they decided they'd been reading our smart meter wrong for the best part of a year.
To their credit they put the money back, but now we are plunged into debt, on a repayment plan which makes our bills much higher than they would be, and gives a debt we should never have been in.
Absolutely rubbish, and such a shame we've been put in this position when just trying to do our bit for the planet!