21 Degrees - Huddersfield

Liz W.

When doing a massive low carbon retrofit to our older home, we were happy to engage 21 Degrees for the design and support of the MVHR installation as we knew of their good reputation and discovered they also had a flexible approach which kept us, the customer, in control.

We could see that the initial design proposed by 21 Degrees was much more complex than needed, so we set about simplifying it. Their designer was very accomodating and advised us at every step, ensuring that the modified design would also perform well. We installed all the ductwork ourselves which took far longer than anticipated, but we ended up with the system we wanted, and yet confident that it would perform. Which, when finally commissioned, it did.

We are grateful to 21 Degrees for journeying with us with a "can do" approach, especially as this is the first (and last) time we will install an MVHR. Thank you!

Joanne W.

What a fantastic window company. We have just finished a self build project in Hereford and the planning application required us to fit triple glazed grey windows and doors along with a huge front hall window. The builder Owen Developments had no experience in fitting this type of window and door system but to keep within budget we asked him to have a go and fit them. He made an excellent job but we felt they needed adjusting by the Green Building Company after we moved in to get best from them. I telephoned the company and spoke with Emma who was very helpful, nothing was a problem and she arranged for two window engineers to come to our house from Huddersfield within a few days. The two engineers were without doubt the best trades people I have ever had do work me. They were punctual, polite, very clean and efficient workers and did an excellent job, the door and window system is top notch and is way above the usual PVC system fitted to houses. Emma also offered to share the travel costs of the engineers because they had other job in the area. Two things, this is British company that deserves all the credit and they give an excellent after sales service. Dave & Jo

Alan M.

We have just finished a major house refurbishment. During the whole of it Green Building Store was the best company we dealt with, and indeed probably the best company we have ever dealt with in our life. On the plus side: 1) GREAT products - beautiful triple glazed wooden windows and doors with top of the range thermal properties 2) Highly competitive - the price was less than any comparable product in any material, and in some cases up to 50% less 3) Fitting service was great - we went with their fitters and we would highly recommend this. They turned up on time with everything; fitted the windows expertly; were very knowledgeable and friendly and nothing was too much trouble 4) Customer service second to none - when we were designing the windows we changed our minds several times about window openings, sizes, colours etc etc. None of that was any trouble. The surveyor came out twice (no charge) to make sure everything was how we wanted it. We went to see the firm and the windows twice. We had endless quotes, again no trouble or charge. The fitting went smoothly (see above) and they have had excellent after sales service - One of the doors was sticking; no problem someone was sent out to adjust it. We were then told that this policy lasted for 10 YEARS - anything wrong - call them out. One of the doors got the paint scratched (not their fault - removers). Could they source some paint of the right shade? - no problem. 5) Everyone but everyone at the firm is incredibly helpful and friendly. OK Downsides - errr that would be nothing! I would recommend this firm without hesitation. You might think we are connected with the firm to give so good a review. We are not - this genuinely was our experience.

Angela M.

Excellent customer service and excellent product too!
We extended/renovated our house and had every window and bi fold door from Green Building Store. Not only was the rating of the windows the best we could find but so was the price!! More than 50 % cheaper than any other wooden window quote we had.
I would highly recommend them

Doug U.

We are delighted with the quality and appearance of our retrofit windows by 21 Degrees. The installation works were carried out by a very diligent team of fitters, who made the best possible job. I would highly recommend for any new build or retrofit project.

Philip

Great service and subsequent support from Richard on Paul MVHR. Highly recommended

Andy K.

Brilliant service on my MVHR System, from design to sign off...thanks

Robin H.

I have had a number of firms undertake building work at our house over recent times. I have to say that Green Building Store has stood head and shoulders above all of the others. They are very easy to deal with, their products are great and their service second to none. This week I had a slight issue with a door fitted by them 18 months ago. I rang on Wednesday evening, by Thursday I'd had a phone call and an email arranging a time, by Friday morning two of the original fitters were on my premises adjusting the door which had slightly slipped on the hinges over time and needed a relatively minor adjustment. Brilliant service and genuinely good people to work with. Highly recommended. Before you check out replacement windows elsewhere, give these guys a call - you won't regret it.