Northumbrian Water Howdon Green Power Station - Wallsend

Overview of Northumbrian Water Howdon Green Power Station

Nestled in the heart of North Shields, specifically at Northumberland Dock Rd, Wallsend NE28 0JX, United Kingdom, stands the Northumbrian Water Howdon Green Power Station. This facility, serving as a vital part of Northumbrian Water's operations, is primarily known for its role as a water utility company rather than a power generation site. However, it's worth noting for those interested in the intersection of water management and renewable energy.

Key Features and Accessibility

The station is wheelchair accessible, ensuring that all visitors, regardless of mobility, can enjoy the facilities. Additionally, there's a wheelchair accessible parking lot available for those who require it. These thoughtful additions demonstrate the company's commitment to inclusivity and accessibility.

Contact Information and Reviews

For those looking to reach out or need further information, the phone number is 3457171100. The website, hosted at nwl.co.uk, provides a wealth of information for potential customers and those interested in water utility services. It's also interesting to note that the company has garnered a decent number of reviews on Google My Business, totaling 51, which contributes to a more nuanced understanding of customer experiences.

One particularly heartwarming review highlights the exceptional customer service provided by Adam and Ian, who not only resolved a blocked manhole issue but also went the extra mile by sweeping the driveway to leave it immaculate. Such anecdotes underscore the company's dedication to customer satisfaction and community service, beyond its primary functions. The average opinion on Google My Business stands at a respectable 3.2/5, indicating a generally positive reception from its clientele.

Recommendations for Potential Visitors

For anyone considering visiting or seeking services from Northumbrian Water Howdon Green Power Station, it's advisable to start by checking the official website for up-to-date information on services and operational hours. Given the emphasis on accessibility, it's a great location for those looking to visit without concerns about navigating difficult terrain. Moreover, the positive customer feedback suggests that visitors can expect a level of service that goes above and beyond the basics.

👍 Reviews of Northumbrian Water Howdon Green Power Station

Sharon W.

5/5

Massive thank you to Adam and Ian who resolved my blocked manhole tonight. So friendly and explained everything to me and even swept the drive so it was left immaculate. Well done lads 🙌🏼

Peter D.

1/5

I've just wasted 20 minutes ov my life listening to the same recorded messages over and over again. I've just moved home and I'm quite happy for my water to be free but unfortunately I need to register. The onus is on me to register but after trying I genuinely believe the onus should be on the company. If they cannot be bothered to pay enough people to man their phone lines why should I bother to pay or at least arrange to pay. This should never have been privatised.

Carl H.

1/5

Tried calling this company several times over a few days. Nobody answers the phone.. and when it does get answered it is only an automated message. I need to sort a billing issue out asap. They have decided to take more money out of my bank account than they should have. You cant just change direct debit amounts without getting my permission!

Angela M.

5/5

I woke up to no water in my house this morning after checking for frozen pipes etc I called and I had a technician out within an hour and before 9am. The technician was brilliant and solved the problem within about 20 minutes

NAZ M. M.

5/5

Great company, had to come out and freeze the main pipe outside my gate, cut it out fit a T juction pipe and connect a new connecter.. interesting work, the council's caused the prob and got a £900 bill lol as they used a contractor to do the work which they made worse, NWL sorted it Asap as it was an emergency.

Alex C.

5/5

Not a place but a service. Used the website to set up a account and keep an eye on water bills. Got to say that using a water meter for the 1st time is ideal for us. Just the two of us and saving a lot compared to fixed fee.
Website handy for keeping an eye on balance owed.

Mick M.

1/5

Abysmal performance, two days to find and repair water main leak in the road is fair enough but then another ten days before the three holes in the road are filled in and resurfaced is unacceptable, especially being a main road, should have been made a priority. Also lots of sludge and muck just left on the road after completion is disgusting, I would give them no stars if I could. Very very poor.

Sharon L.

5/5

Took a very long time to get through to actually speak to somebody .
Eventually the guy i spoke to a'Jason Mercer 'was very polite,professional & helpful ,just wanted to thank him for his patience and advice with my quiery,and the outcome from my view, a happy returning customer .😊