Gas Plus Energy Solutions Ltd - Bexhill-on-Sea

Address: 54 Cooden Sea Rd, Little Common, Bexhill-on-Sea TN39 4SL, United Kingdom.
Phone: 1424892982.
Website: gasplus.co.uk
Specialties: Gas installation service.
Other points of interest: Wheelchair-accessible car park.
Opinions: This company has 37 reviews on Google My Business.
Average opinion: 3.5/5.

📌 Location of Gas Plus Energy Solutions Ltd

☎️1424892982

⏰ Open Hours of Gas Plus Energy Solutions Ltd

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Introduction to Gas Plus Energy Solutions Ltd

Gas Plus Energy Solutions Ltd is a reputable company located at 54 Cooden Sea Rd, Little Common, Bexhill-on-Sea TN39 4SL, United Kingdom. The company specializes in providing gas installation services and has been serving customers in the area for many years. They prioritize customer satisfaction and ensure that their services meet the highest standards. The company is easily accessible by phone at 1424892982 and through their website gasplus.co.uk.

Specialties and Services

Gas Plus Energy Solutions Ltd offers a range of services related to gas installations. They have a team of skilled professionals who are well-versed in handling various gas-related issues. Their expertise includes boiler repairs, maintenance, and installations. They also provide annual service check-ups to ensure that gas appliances are functioning efficiently and safely.

Other Points of Interest

The company has taken steps to make their services accessible to all by ensuring that there is a wheelchair-accessible car park available for customers. This makes it easier for individuals with disabilities to visit the facility and avail of their services.

Customer Opinions and Reviews

Gas Plus Energy Solutions Ltd has received a total of 37 reviews on Google My Business, with an average rating of 3.5/5. The company has managed to build a positive reputation among its customers, with many praising their efficient service and skilled technicians. One customer, for example, had a negative experience initially but was impressed by the company's willingness to rectify the situation and provide excellent service moving forward.

Another customer mentioned that they have been receiving annual service checks from Gas Plus Energy Solutions Ltd for years, and there have been no issues. This demonstrates the company's commitment to maintaining their clients' appliances and ensuring their safety.

However, one reviewer mentioned a past issue where the company made an error that led to additional costs for the customer. Despite this, they still rate the company highly and acknowledge that times change and the company has grown.

Recommendation

If you are in need of gas installation services, Gas Plus Energy Solutions Ltd is a reliable and professional choice. Their years of experience, skilled technicians, and commitment to customer satisfaction make them a top contender in the industry. They offer a range of services, from boiler repairs to annual service check-ups, ensuring that all your gas-related needs are met.

We recommend visiting their website gasplus.co.uk for more information on their services and to contact them directly. Don't hesitate to reach out to their friendly team at 1424892982 to discuss your specific needs and schedule an appointment.

👍 Reviews of Gas Plus Energy Solutions Ltd

Gas Plus Energy Solutions Ltd - Bexhill-on-Sea

Conor G.

4/5

Deleted an old review which was 1*

And moved to a 4* star today, couldn't fault service. Boiler F11 error, called morning and seen to and fixed by 1pm. Amazing service

(Original 1* was foe issue has with engineer damaging my old system and company refusing to take responsibility) but that's old news now. Times change and we grow,

Always do my annual service and no issues

Will move to 5* when I forget about the cost the error gas plus made 3 years ago - which I had to pay to fix from somewhere else £££

David B.

5/5

Just received 1st class service from this company both reception and engineer handled my boiler problem with such professionalism, an excellent experience!

John F.

5/5

Nick is a very friendly knowledgeable. The boiler service was clean and efficient, checked radiators and corrected all issueswe had. Time keeping is excellent arrived within the indicated time scale.
Booking the appointment was excellent and booking staff polite and helpful

Gill G.

5/5

We have had ongoing problems with our heat pump (fitted by somebody else) and Carl has been brilliant, extremely helpful, thank you! We highly recommend Gas Plus!

David L.

5/5

Brilliant service, engineer (Joe) attended to fix a central heating breakdown today and diagnosed and fixed the issue quickly and efficiently. Thank you.

Jean A.

5/5

I had an emergency on a Friday evening, called Gas Plus who answered straight away and sent an engineer. He made sure my pipe was safe and a plumber arrived the next morning with the part. Excellent service from start to finish.

John P.

5/5

We have been using this company for possibily over 10 years. Always impressed by the quality of their staff, who they seem to retain. Always great advice but from our assessment is backed up by honesty. Never had a problem with them and always look forwards to an intelligent update on the latest improvements with energy technology

Mark B.

1/5

I had pre-booked a boiler service, which was scheduled for today (27th October 2023). I received a call this morning from their admin team to say they couldn’t attend. Now, I have been a customer of GasPlus since 2002 over three different properties and they have been brilliant, but all the business was through Domestic & General boiler cover policies. I note with interest that there seem to be a fairly equal number of 5 star and one star reviews on Google, which leads me to the conclusion that GasPlus might be prioritising D&G and other insurance company contract customers over independent customers?
The call I got from them this morning went something like this - they can’t make the appointment; no excuse provided; no empathy at all; disinterested attitude ; non-proactive in solving the issue; refusal to re-book me; said they would call me when they were free!; refused to say whether it would be by the end of the year! The girl that spoke to me was polite, but spoke in clipped, cold tones and sounded like she didn’t care and was talking to an inferior person. There was a tiny hint of patronising, almost smirking attitude.
Conclusion: With an attitude like that, would you want them to go near your gas boiler and supply? My advice would be to use a GasSafe-qualified LOCAL small independent company or single gas engineer. I was astonished by GasPlus. I will never use them again as the trust is gone.