Expert Energy Group - Chelmsford

Mark B.

Expert Energy Group installed our fantastic 67 solar panels Solis system at the Greensward Cafe in Clacon-on-Sea. John and Wayne are a professional team knowledgeable about domestic and commercial PV systems. They could answer every question without delay or hesitation and kept me updated about the installation process. If anyone wants to see a job that Expert Energy Group have completed, I'm more than happy to give a demo at the cafe. I'm thrilled with my solar panels so much Im considering Expert Energy Group installation at my home address. Keep up the good work guys!!

Tanya C.

Would highly recommend Expert Energy Group who installed our solar panels and battery system last year. Been an absolute god send and made a big difference to our bills. Very quick install, only took two days, and the lads who done the installation were polite and friendly. Couldn't fault anything even aftwards when we had to change a few things and had a few app issues which were not down to any faults on their part but they were always there to help. Definitely deserve five star's.

Chris A.

REVIEW OF EXPERT ENERGY GROUP

In March 2022 I decided to invest in solar Panels and home battery storage. I contacted several ‘industry recommended’ local installers, which wasn’t very fruitful, with little or no interest.

The one company that did respond and actually do a site visit, then sent me a quote which bore no resemblance to what we had discussed, it didn’t even include the battery storage!

After 2 months of this, I then carried out an independent local search and found Expert Energy Group (EEG). They are a local, long established electrical contractor, with good reviews and all the expected affiliations and official body memberships.

John Harrow from EEG came and carried out a site survey and sent me a full and comprehensive quote, with solar production projections, estimated return on investment etc, and a breakdown of the equipment with costs. John had provided a solution which was exactly what I wanted and we had discussed, not what suited them. I accepted the quote and the process began.

By this time, the solar industry was now seriously overloaded, which inevitably caused long delays for everyone, but EEG kept me regularly updated on progress for the equipment.

Once all the equipment had arrived, we booked an installation date. The 20 x PV panels and 3 x batteries, inverter etc. were installed over 2 days, professionally and neatly. The system was explained to me and the mobile app was installed and linked to my phone before they left. It was late September, so there wasn’t much sunshine about, but I was still surprised how little daylight it takes to generate ‘free’ energy.

I received all the necessary documentation in the handover pack within the week following installation. Everything seems to be working properly, just waiting for brighter days now, shouting at clouds and cheering sunshine.

I have been very pleased with Expert Energy Group for their excellent service and I fully recommend them.

N

I can HIghly Recommend Expert Energy Group, They installed a Givenergy battery system to my exisiting solar panels in September 2022. If you are thinking about installing batteries I would say go for it as it has reduced my monthly electricity bill quite a bit so the return on investment will be quicker than I originally expected. The installation was completed without any issues, both John and Wayne are very tidy workers and are very conscientious. I would not hesitate to contact them again for further work.

alex W.

Expert energy group recently installed solar at my property and they did a brilliant job. Communication was great throughout, keeping me updated on when the equipment would arrive and when they would get it all installed. Highly recommended - thanks guys!

Vince S.

Good start and very good service when they want the job.
Until things go wrong won't respond to emails calls or WhatsApp messages.
But with one guy called John and the other Wayne. I should of put 2n2 together and realized total COWBOYS JOHN WAYNE.
Ordered another Battery in April 2022. Told June no problems July install is fine as will be on holiday. Came back and called told August. September and called told supplier cancelled and if we want £500.00 more. Had to chase every time. Wayne told me to call his supplier who advise order wasn't cancelled but would be October.
This guy Wayne won't return calls or any messages except one tonight. Which a fault is showing on App and wasnt interested and typed on WhatsApp DONT WANT YOUR BUSINESS. Don't contact me again...
Be careful this is a company that takes money talk the talk but then has no customer service or communication skills.
Will not be recommending again. Looks like trading standards and courts are next unless Wayne resolves the Faults.

Madeleine L.

Very friendly and helpful, they are very quick to reply to queries and take time to explain things. The installation of the solar panels was quick and very neat and tidy. I would have no hesitation in recommending them.

Gary N.

Fantastic service from start to finish. Started with a battery only system in March 2022, then added a Solar system in January 2023. Never hesitated in getting them back. Highly recommended