B&Q Friern Barnet - London

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B&Q Friern Barnet: A Comprehensive Guide

B&Q Friern Barnet is a prominent home improvement retailer located within the Friern Bridge Retail Park in London. Specifically, the store is situated at Unit 11, B&Q Friern Barnet, Friern Bridge Retail Park, London N11 3PW, United Kingdom. Customers seeking a one-stop-shop for all their DIY and renovation needs will find this location a valuable resource. The store’s phone number is 2083680706, and its website is diy.com. It’s a busy and well-stocked establishment catering to a wide range of customer requirements.

Specialties and Product Range

B&Q Friern Barnet boasts an extensive inventory, offering a diverse selection of products under several key categories. Primarily, it operates as a dedicated bathroom supply store, providing everything from fixtures and fittings to tiles and accessories. Customers can also find a comprehensive Christmas store, particularly useful during the holiday season. Beyond this, the store excels as a do-it-yourself shop, catering to both experienced and novice DIY enthusiasts. Its offerings include:

• Hardware: A vast selection of tools, fasteners, and building materials.
• Kitchen Furniture: A dedicated area with a range of cabinets, worktops, and appliances.
• Lighting: A wide variety of lighting fixtures for every room.
• Paint: A comprehensive range of paints, stains, and decorating supplies.
• Plumbing Supplies: Pipes, fittings, and accessories for plumbing projects.
• Radiator Shops: An assortment of radiators and related components.

Convenience and Accessibility – Key Features

B&Q Friern Barnet is designed to offer a seamless customer experience. They provide delivery services, in-store pickup for online orders, and even same-day delivery in certain areas. The store is committed to accessibility, featuring a wheelchair accessible entrance and wheelchair accessible parking lot. Customers can pay using a variety of methods, including credit cards, debit cards, and NFC mobile payments. Furthermore, the store offers onsite services, streamlining the process for customers with larger projects.

Customer Feedback & Reputation

B&Q Friern Barnet maintains a strong customer presence, evidenced by the 1231 reviews on Google My Business. The store consistently receives an average opinion of 3.7/5, suggesting a generally positive experience. Anecdotal evidence indicates a strong commitment to customer service, with staff readily offering assistance and going the extra mile to resolve issues – as highlighted by one customer’s story of successfully sourcing specific bunk bed slats with the help of staff members.

To learn more about B&Q Friern Barnet’s current promotions, product availability, and services, we strongly recommend visiting their website: diy.com.

We believe B&Q Friern Barnet is a valuable resource for all your home improvement needs.

👍 Reviews of B&Q Friern Barnet

Caroline K.

5/5

I went to B&Q Friern Barnet the Saturday before Christmas in a desperate attempt to find some suitable slats for my kids’ bunkbeds after a whole box was not delivered. The staff were so helpful, and the woman at the customer service desk went out of her way to problem solve and find the right item for me, when the one I had bought on line for click and collect wasn’t the right thing. With the help of her colleague Mo and a lot of effort we found just the right thing. I’m sorry I don’t remember her name but she knows who she is and she’s a star!

Astir A.

4/5

Love shopping here for my diy projects.
Primarily I love the convenience the free car park and the friendly and helpful staff.
I was disappointed with the plant selection. Very limited options for the garden.
I love the good selection of home accessories and the indoor kitchen design service.
The prices are reasonable.

Eneo E.

5/5

I am a regular costumer at this branch and I am extremely satisfied with the product the discounts they do and the staff that are extremely helpful and friendly.
Especially Jasmine at trade point cashier that is always smiling and happy to help. Keep it up guys 💪🏻💪🏻

Elena M.

1/5

I had the worst experience at this store. My paint was mixed in store and one of the lids were not on properly, assistant did not check. This caused 4.5l of paint to leak all over my brand new car and made us get it professionally cleaned. I went back to the store tree times and spoke to the manager Kellie on site and Leo Migliano via email. I must admit, that there role in Customer care was non existent. Especially Kellie had no empathy and after i asked her name (no badge) she basically refused to talk to me and send me to deal with head office. As a result of one simple mistake, my new car was ruined, my clothes and trainers also, most important, this is my local store and I will not go there again. Shame on customer care Friern Barnet B&Q store

Jennsila H.

5/5

Very nice service. I was here on Sunday and needed help locating a certain product and the guy David helped me. Would come back again.

Andreas C.

5/5

Very god service. An individual woman named Maria looked after my grandmother who couldn’t lift sand bags alone. Very happy with her generosity.

Amir F.

4/5

I went there for buy rich black dulux paint and I use for my studio and I'm very happy just without car you will have to spend more than hour by bus cuz there is in very bad location 😕

Krisztián K.

2/5

Angela served us by the paint section, she didn't greet us, didn't acknowledge us and just laughed with her colleague.

The whole interaction felt really off. She shouldn't be in a customer facing role.