Energetik - Enfield

Address: Civic Centre, Silver St, Enfield EN1 3XA, United Kingdom.
Phone: 3332414551.
Website: energetik.london
Specialties: Energy supplier.
Other points of interest: Wheelchair accessible parking lot.
Opinions: This company has 12 reviews on Google My Business.
Average opinion: 1.7/5.

📌 Location of Energetik

☎️3332414551

⏰ Open Hours of Energetik

Monday: 8 AM–6 PM
Tuesday: 8 AM–6 PM
Wednesday: 8 AM–6 PM
Thursday: 8 AM–6 PM
Friday: 8 AM–6 PM
Saturday: 9 AM–1 PM
Sunday: Closed

Understanding Energetik: Your Energy Supplier in Enfield

If you're searching for a reliable energy supplier in the Enfield area, Energetik is a name you might come across. Located at Civic Centre, Silver St, Enfield EN1 3XA, United Kingdom, this company offers a range of energy services. For immediate assistance, you can reach them at Phone: 3332414551. Alternatively, explore more about their services and offerings by visiting their website: energetik.london.

Specialties:	Energetik is primarily known as an energy supplier. They cater to the energy needs of residential and possibly commercial clients in the local area.
Accessibility:	For those with mobility issues, note that they have a wheelchair accessible parking lot, ensuring convenience for all customers.

Customer opinions on Energetik can be mixed, as evidenced by the 12 reviews on Google My Business. The average opinion is a somewhat low 1.7/5. Here are some key points to consider:

As an energy supplier, they likely provide gas, electricity, and possibly related services.
Their physical address is in a civic center, suggesting a professional setting.
The wheelchair accessible parking is a positive feature for accessibility.
However, the low average customer rating indicates potential issues with service quality, reliability, or customer service.

For individuals looking to consider Energetik as their energy supplier, it's crucial to weigh these factors carefully. While accessibility and professional location are positives, the average customer satisfaction is a significant concern that should not be ignored.

Recommendation: Before making a decision, it's advisable to reach out directly through their website energetik.london to inquire about specific services, pricing, and customer support options. Engaging directly can provide clarity on what to expect and whether their offerings align with your needs.

Remember, choosing the right energy supplier involves more than just price; it's about the quality of service, reliability, and how well the company meets customer needs. Given the current feedback, potential customers might want to explore other options to ensure they find a service provider that offers a higher level of satisfaction.

👍 Reviews of Energetik

Yana Y.

1/5

A rip off !!! I am being charged £1.24 per day standing charge !!! What a rip off!!!
Isn’t this against and well above regulated maximum charge energy company can take?
Had no hot water for five days also and when asked for refund been fobbed off !!!!

So here we go again…a year onwards and writing another review or editing it.
This company is beyond bad, waisted five hours at home waiting for their engineer to do safety and maintenance check, of course he did not turn up at offered long slot if whole afternoon when they expect you to leave work and loose income.
Besides they sent an email at the start of their possible visit asking to make /book an appointment which was already booked, the apparently to their claims engineer came 10 minutes after they asked me to book an appointment which was booked for later….the messing about by this company just goes on and on and on….as well as being a huge rip off and forcing you to use them.
Time for Ofcom report !!!!!!!!

Humaira I.

1/5

Absolutely the worst service. No one available to help you. They will reach out to you making the assumption that my house gets too hot, which doesn’t do much. But when I need their help regarding the cold water, whether it’s in one room or another, they don’t care. For it to even receive hot water, it takes 2 hours or more to receive hot water. Will be filing a complaint with the Enfield council with legal action.

Mosolyognijo

1/5

The WORST company every had a luck dealing with.
They charge me £1.12 standing charge, and yet at least once a month I don't have hot water. When I asked for refund on the standing charge when they failed to provide service they said they don't do that. Even when it was absolutely their fault and I had to reset the meter because they had some issue with their electric system they wouldn't refund the standing charge either. If I pay that extortionate amount for standing charge I expect a STANDING service!
I never know when I step into the shower whether I'm gonna have hot water or not.
Like this morning I was due to go to work, but I couldn't have a shower, therefore couldn't go to work.
How is it okay to mess with people's life's, provide an extremely low quality service (or not provide any at all!) and get away with it?! The Enfield council needs to step in!
Dealing Energetik is a big source of stress in my life, and unfortunately can't even change the energy provider 😭😭😭😭😭😭😭😭😭

Sean O.

1/5

A review is definitely needed of the charges customers face, this is clearly ripping off people who have no choice but to use them, I urge everyone to complain to the ombudsman.

I am paying more for heating and hot water (heating I haven't used) than I am at the time electricity prices are at an all time high, in an electric only flat!.

Absolute disgrace and I hope many people will be refunded what they are due.

Verified, T. E.

1/5

Enfield Council Owns "Energetik" and Its Implications on Enfield Residents
______
Enfield Council owns and operates Energetik, the local energy provider.

As a result, Enfield residents currently have limited options for hot water and heating suppliers.

1. This situation raises concerns about:

a) Limited consumer choice:
Enfield Residents may prefer alternative suppliers with different pricing structures or services.

b) Potential for lack of competition:
A single provider can potentially impact price competitiveness and service quality.

2. Exercising Your Rights:

Residents who wish to express concerns or seek further information should urgently consider the following:

- Contacting Enfield Council:
This allows residents to directly voice their concerns and seek clarification on Energetik's operation.

- Filing a complaint with the Local Government Ombudsman (LGO):
This independent body investigates complaints against local authorities, including potential service shortcomings.

- Reporting potential issues to the Competition and Markets Authority (CMA):
This government agency investigates concerns regarding unfair competition practices or market dominance.

Hati S.

1/5

It is a very very expensive heating and hot water supplier. They charge £1 every day without using it. I don’t even want to think about the bill in winter time. And on the other side the customer service is very poor. I have talked to 2-3 different people when I set up my account and all of them said something different for the same question. It was a very frustrating situation. I wish I have options, I wouldn’t even think one minute , I would just leave this provider if there was a small possibility.

Solone H.

1/5

Hate this provider I am with them not by choice I would love to be abled to change to a different company that is a lot cheaper. The daily charge of £1 is too much and that is not including my usage. Constantly having to top up just to upkeep the charge. The service is nothing special for what I’m consistently paying, my shower is not that hot and neither is my heating. So I have to question what I am paying for.

Nathan B.

1/5

Expensive daily standing charge with ofcourse no alternative suppliers. Also, poor customer service. Booked a maintenance visit, only for no one to show up. 5 hours wasted waiting at home.