EC Outsourcing - Boldon Colliery

EC Outsourcing Overview

EC Outsourcing, located at Address: 6-8 Woodstock Way, Boldon Colliery NE35 9PE, is a company that specializes in Call Centre services. This business is easily accessible with a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring convenience for all customers and clients. For those wanting to connect or seek more details, EC Outsourcing can be reached at 01913002758.

Their website, ecoutsourcing.co.uk, provides further insights into their services and offerings. EC Outsourcing has garnered attention and feedback from customers, notably having 35 reviews on Google My Business. The average opinion of their services is quite favorable, rated at 3.5/5.

Key Features of EC Outsourcing:

- Specialties: They focus primarily on providing top-notch Call Centre services, which likely includes handling customer inquiries, complaints, and providing support in a professional and efficient manner.
- Accessibility: The office is equipped to accommodate individuals with mobility issues, making it a welcoming environment for everyone.
- Online Presence: Their website offers an easy way to learn more about their services, potentially including detailed service descriptions, about us sections, and contact information.

For anyone looking to reach out to EC Outsourcing or interested in their Call Centre services, here's what to keep in mind:

- Contact Information: The phone number 01913002758 is readily available for direct communication.
- Website Exploration: Visiting ecoutsourcing.co.uk can provide a deeper understanding of their capabilities and services.
- Reviews and Feedback: Checking out the average rating of 3.5/5 on Google My Business can offer insights into customer satisfaction.

While EC Outsourcing seems to have a solid reputation with a good average customer rating, it's always wise to reach out directly through their website to inquire about specific needs or request a quote. Given the company's commitment to accessibility and customer service, it's a strong contender for businesses or individuals in need of reliable Call Centre support.

👍 Reviews of EC Outsourcing

joelg34

1/5

Economy Energy provide quite simply the worst possible levels of customer service I have ever been unfortunate to endure. I chose this provider mainly due to them being able to match my existing dual fuel deal which was ending with Scottish Power, plus they have their customer service centre here in the North East. When I moved house they could not supply me with gas at my new address, so I moved back to Scottish. Four and a half months after submitting my final meter reads, and closing my account, I am still receiving demands for £4.50 owed on my gas account, even though I am still £53 in credit on my electricity account. Dozens of phone calls and assurances from different staff members later and I am no further forwards, so I contacted one of their Directors and still no response. To sum up, I am owed approximately £49, and these clowns are potentially damaging my credit rating, chasing me for less than £5. I would never consider dealing with this awful, incompetent collection of amateurs again.

Barry K.

1/5

Harassment is an understatement... have blocked their calls despite telling them to remove me from their database... now moving to clever technology where they ring from another number that can't be called back... then call you from their normal office number.... phoned them up to complain numerous times to be removed... called them again today to be removed but apparently no one can take my call after 5pm, yet they will happily ring me for all hours of the evening..... Will continue to leave bad reviews on every site and forum - have now complained following GDPR guidelines....

Max G.

5/5

If you need an outsourcing company for your own business I know EC tenders well known energy companies and others. Give them a call and ask what they can do for your own business! 🙂👍

Mohima R.

1/5

I sell Google voice (GV)
My WhatsApp:🇧🇩+8801960477710

Aaron F.

1/5

EC Outsourcing provides a terrible customer service on behalf of Economy Energy. Just the same useless copy and paste drivel, doesn't bother in resolving the issues at hand.

lewis W.

1/5

Didn't even have the decency to ring me and let me know they went with someone else

Lisa M.

5/5

I went here for a interview it was a upbeat call centre with lots of motivation

Joseph L.

5/5

Very supportive staff and like a family