Wickes Dumfries - Dumfries

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Wickes Dumfries: A Comprehensive Guide

For customers in Dumfries and the surrounding area, Wickes Dumfries represents a valuable resource for all building and DIY needs. Located within the College Mains Retail Park at Unit 1, Dumfries DG2 0NU, United Kingdom, this store offers a comprehensive selection of products and services designed to assist both experienced tradespeople and enthusiastic home improvers.

Store Location and Contact Information

The store’s address is College Mains Retail Park Unit 1, Dumfries DG2 0NU, United Kingdom. It’s easily accessible and centrally located within the retail park, facilitating convenient visits. Customers can reach Wickes Dumfries directly by calling Phone: 1387222100. You can also explore the store’s offerings and stock levels through their official website: Website: wickes.co.uk. This website provides up-to-date product information, opening hours, and potential online ordering options, though local stock availability should always be confirmed by phone.

Specialties and Services

Wickes Dumfries specializes in a wide array of building materials, tools, and hardware. While specific product focuses aren't explicitly listed, the store consistently caters to diverse customer needs. It’s a reliable destination for lumber, plumbing supplies, electrical components, paint, tools, and a vast selection of fasteners and fittings. The team is dedicated to assisting customers with their projects, offering expert advice and solutions.

Key Features and Amenities

The store prioritizes customer convenience, offering a range of services including:

• Delivery: A delivery service is available, streamlining the process of acquiring larger materials.
• In-store pickup: Customers can order online and collect their purchases at the store.
• In-store shopping: The store provides a traditional shopping experience, allowing customers to browse and select items directly.
• Onsite services: Certain services may be offered on-site, though specifics should be verified with the store.
• Accessibility: Wickes Dumfries is committed to inclusivity, featuring a wheelchair accessible entrance and a designated wheelchair accessible parking lot.
• Payment Options: Customers can utilize a variety of payment methods, including credit cards, debit cards, and NFC mobile payments.

Customer Feedback & Observations

Wickes Dumfries currently boasts 209 reviews on Google My Business, indicating a significant level of customer engagement. The average opinion is 4.3/5, highlighting a generally positive customer experience. It's evident that the staff are valued for their helpfulness and willingness to assist with complex tasks, as illustrated by customer testimonials regarding expert guidance on garden hose connections. However, there is a recurring concern regarding the condition of the on-site parking area, with customers noting persistent potholes and drainage issues, suggesting a potential area for improvement.

Overall, Wickes Dumfries presents itself as a dependable option for building and DIY needs, characterized by knowledgeable staff, a broad product range, and a commitment to customer service – with an area for improvement regarding the retail park parking facilities.

👍 Reviews of Wickes Dumfries

Bob S.

5/5

Popped in to see if we could get a solution to connecting two different garden hoses. One of the customer support staff not only went to show us what was available and then explained how best we could achieve this. Very impressed.

raymond B.

3/5

Plenty of stock good prices the only thing that letts this shop down is the carpark it’s disgusting pot holes drain blocked never clean it will not be long before i pick somewhere else to shop if they dont fix it but its been like that for months and months

Peter D.

5/5

Remember vaguely of my (Visit) Here - probably Visited this Place (ONLINE) Access by local Trains 🚂 /Bus services/Taxis/Self Drive (🚗🚗, CAR'S - Parking xxx Enjoyed my VISIT (10/10)

Marie H.

5/5

Very helpful staff, fair prices, lots of stock.

Sam H.

3/5

Good stock selection. Generally helpful staff. but one very unfriendly forklift operator who does not like to help when buying in bulk ( even after being asked by the manager ) so best getting your bulk cement etc else where.

Kate M.

5/5

Great parking, easy to find what I needed, help when I asked for it and a chatty girl at checkout. What more could I want. Oh yes they had the paint for my cat shed in the willow colour I wanted so happy.

Diane D.

5/5

Always well stocked, loads of parking spaces and staff always friendly. Staff particularly helpful today when there was an issue with a purchase.

Nick T.

5/5

This Wickes has the most friendly helpful staff. Good for quick shopping trips. Free WiFi is a bonus esp when using the tradepro app.