SSE Airtricity - Belfast

SSE Airtricity: A Comprehensive Overview

SSE Airtricity is a prominent electric and gas utility company based in the United Kingdom, with its headquarters located at Millennium House, 17 Great Victoria St, Belfast BT2 7AQ, United Kingdom. The company has been providing reliable energy solutions to customers across the country since its establishment.

Specialties and Services

• Electric utility company: SSE Airtricity specializes in offering electricity services to residential and commercial customers throughout the UK.
• Gas company: In addition to its electric services, the company also provides natural gas services to its customers.

Location and Accessibility

SSE Airtricity's headquarters is conveniently situated in the heart of Belfast, making it easily accessible for customers and employees alike. The building features a wheelchair-accessible entrance, ensuring that all individuals can access the services provided by the company.

Contact Information

For those who wish to get in touch with SSE Airtricity, you can reach them by phone at 3456019093 or visit their website at sseairtricity.com.

Customer Opinions and Reviews

SSE Airtricity has received a total of 310 reviews on Google My Business, with an average rating of 1.4/5. While the company's performance has been mixed, with some customers expressing satisfaction with their services, others have reported issues with customer service and billing.

It is essential to note that individual experiences may vary, and it is recommended to research further and gather more information before making a decision. SSE Airtricity's commitment to providing reliable energy solutions and their accessibility features make them a viable option for customers in the UK.

👍 Reviews of SSE Airtricity

Peter T.

1/5

Abysmal. They were the cheapest provider so that’s why I chose them but I regret it. A significant delay in setting up my account meant I incurred extra costs. So began over 3 months of battling to get it resolved. Weeks between emails and nonsense replies. Eventually I got some compensation but they don’t even abide by their own code of conduct for complaint handling. The consumer council is now involved. I’ll be moving elsewhere as soon as I can escape this contract. I’d even pay more to avoid this shambles of a provider.

Damien B.

1/5

If I could leave zero stars I would. I will never use SSE again. You kept my credit balance of nearly £400 for 3 months after I left you and it took me four attempts to try get a hold of someone to get the money back. No interest paid on that but I'm sure you made some...

Sona

1/5

I wish I read the reviews before I joined this devious company. It's a complete scam. They charged me €530 for 2 months while I did not live there and did not use electricity. Stay away from SSE by all means!!! Pity I have to give 1 star to this trash company

Alan C.

1/5

Worse than bad. I rejoined airtricity in 2023 after leaving it in 2018. I have a new account no but when I open my account all I see is my Dec 2018!!! Bill!?! All advice from customer service has NOT worked as the app refuses to let me change my email or change my password and keeps putting me back to 2018. Going through the website makes no difference. Really disgusted

Steven R.

1/5

Unfortunately can’t give no stars… AVOID - you are miss sold products then billed a higher amount. Asked about welcome credit to be told it wasn’t in the deal we signed up for even though it’s the whole reason we moved supplier !! Don’t waste your time moving to SSE electricity.

val S.

1/5

I would give no stars if I could! We have not had a correct gas bill since February, despite asking for one, every time one was sent it was grossly incorrect. We can't get through to them on the telephone and when we ask for them to call us, they fail to do so. I wish I could find the CEO's email address, he would surely be hearing from me. Absolute disgrace!

Lead M. L. A.

1/5

Impossible to log in to submit meter reading which I need to do as illness meant I couldn’t submit last one and I was changed DOUBLE previous bill PLUS an extra £50!

Garry M. C.

1/5

If I could give no star I would! SSE Airtricity - terrible customer service. Customer complaint process is a nonsense. Their business systems and processes are a joke. The right hand doesn't know what the left hand is doing! Avoid at all costs!!