Homefire - Donington Depot - Spalding

Homefire - Donington Depot

Located at Holly House, Fen Road, Donington, Spalding PE11 4XE, United Kingdom, Homefire - Donington Depot is a prominent supplier of coal, firewood, and gas cylinders. Their phone number is 1775822309 and their website is homefire.co.uk.

The depot has transformed with an undercover area for collecting coal, ensuring customers do not pick up wet or dirty bags. In addition, the team is always friendly and helpful, led by a highly motivated manager who proactively engages with customers. The company offers great service and advice, with prices that are often sensible or even cheap, sometimes featuring special deals like their infamous Black Friday event.

Homefire - Donington Depot is an excellent supplier of all your open fire products, sold by very friendly staff. The depot is wheelchair-accessible, with a wheelchair-accessible car park and entrance. They have received positive reviews, with an average rating of 4 out of 5 stars on Google My Business based on 22 reviews.

Specialties and Services

• Coal supplier
• Firewood supplier
• Gas cylinders supplier

Other Points of Interest

• On-site services
• Wheelchair-accessible car park
• Wheelchair-accessible entrance

Opinions and Reviews

This company has received 22 reviews on Google My Business, with an average opinion rating of 4 out of 5. Customers have praised the depot's transformation, including the addition of an undercover area for coal collection. They have also appreciated the friendly and helpful staff, led by a motivated manager who actively engages with customers. The prices have been described as sensible or even cheap, and customers have enjoyed special deals like the Black Friday event. Overall, the depot is an excellent supplier of open fire products, with a focus on providing great service and advice.

👍 Reviews of Homefire - Donington Depot

Christina H.

5/5

Depot has transformed with an undercover area to collect coal ensuring not picking up wet dirty bags. In addition the team are always friendly and helpful lead by a highly motivated manager who proacrively engages with customers

Paul B.

5/5

Great service and advice. Prices are sensible, sometimes cheap! They have a Black Friday coming up with frighteningly great prices on everything.

Mick C.

5/5

Excellent suppliers of all your open fire products sold buy very friendly staff.

Richard R.

5/5

been to today pleasant from start to leaving ,service very good thank you

Marius C.

1/5

Bought an online order for twenty 4kg bags of eCoal for delivery, waited 10 days with no word. Went to the depot to pick it up myself, told there was no stock and they didn't know when there would be any. Very poor communication and attitude unhelpful. Contacted head office for refund, will not be using them again.

Ken F.

1/5

Received an email Thursday 16th December 2021 tell me that my order would be delivered Friday 17th December 2021 even giving the name of the driver who was going to deliver it, waited in all day by 4ish l rang CPL and as nothing have arrived.
The woman l spoke to told me they had no record of any email being sent but she would ring the local depot and see what was going on and ring me back.
It's now Saturday 18th tried ringing the local depot redirected to the head office who don't work Saturdays.
They've had your money and don't want to know, as my boiler is broken the fire is my only means of heat, which l told the woman, but they don't care. I wont be using these wasters again.

David A.

1/5

Tried pre packed Phurnacite and it was great. Ordered 300kg open sack phurnacite and it was absolute rubbish, struggles to last the night. Nothing like the pre packed stuff. Either wrong fuel delivered or they use poor quality fuels. Customer service promised a call back. Never happened. Not impressed. 🙁

Nigel W.

5/5

My local coal merchant, prices are steep but that's coal these days, good selection for now, likely close as prices rise and the market diminishes.