Flogas Britain Ltd - Head Office - Leicester

Address: Watermead Business Park, Rayns Way, Syston, Leicester LE7 1PF, United Kingdom.
Phone: 800574574.
Website: flogas.co.uk
Specialties: Gas company.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 108 reviews on Google My Business.
Average opinion: 1.9/5.

📌 Location of Flogas Britain Ltd - Head Office

Flogas Britain Ltd - Head Office Watermead Business Park, Rayns Way, Syston, Leicester LE7 1PF, United Kingdom

☎️800574574

⏰ Open Hours of Flogas Britain Ltd - Head Office

Monday: 8 am–5 pm
Tuesday: 8 am–5 pm
Wednesday: 8 am–5 pm
Thursday: 8 am–5 pm
Friday: 8 am–5 pm
Saturday: 9 am–1 pm
Sunday: Closed

Flogas Britain Ltd - Head Office

Flogas Britain Ltd - Head Office is a prominent gas company located at Watermead Business Park, Rayns Way, Syston, Leicester LE7 1PF, United Kingdom. The company specializes in providing gas services and solutions to its clients. They have been serving the community for many years and have built a reputation for their reliable services.

The head office is wheelchair accessible, with a designated parking area and entrance for people with disabilities. This shows the company's commitment to providing equal access to its services for all customers.

Despite these efforts, Flogas Britain Ltd - Head Office has received mixed reviews from its customers. On Google My Business, the company has collected 108 reviews, with an average rating of 1.9 out of 5 stars. Some customers have praised the company for its efficient service and knowledgeable staff, while others have complained about poor customer service and issues with their gas installations.

For those seeking gas services, Flogas Britain Ltd - Head Office may be worth considering. However, it is essential to weigh the company's mixed reviews and compare it with other local providers before making a decision. To contact the head office, you can call them at 800574574 or visit their website at flogas.co.uk.

👍 Reviews of Flogas Britain Ltd - Head Office

Flogas Britain Ltd - Head Office - Leicester

Callum H.

1/5

Disgraceful 'customer service'.
Identify theft!

We've just moved to our first home with Gas. No idea how the LPG system works.
Well to our dismay, a letter comes through with my name on it and a bill for tank rental since February! We moved in April and have never opened an account with them.

How did they get my details? Why no introduction letter to welcome us to our new home? Nope, just give us your money now or there's consequences.

I phoned them and oh my goodness, I spoke to such a rude pettifogger. If I employed him, I'd tell him to pack his bags. He lost out on such an easy sale. Now I'm taking the hard way out and taking my business elsewhere.

Good riddance and I hope you rebrand and hire new staff that knows how to communicate politely and respectfully to customers.

Peter B.

1/5

DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY. EVEN IF YOU HAVE TO PAY A LITTLE MORE USE SONEONE ELSE. We are a bulk customer. Out of contract. Just had house lifed above epc c as per government regs for renting. Went whole hog and future proofed by making it high efficiency again in line with government net zero targets being thrust upon us. So as per there terms and conditions new installation and new service provider uplift fee not applicable. However they wont come and uplift until we agree to pay 550 plus vat. They ignore the terms and conditions even though they tried to say the fee was per their terms and conditions. Would love to hear from anyone who has had similar. As they are forcing us to pay for something we cant use because now on electirc and solar. Or pay to take away. Im charging them storage and speaking with net zero groups. I will follow up to the end. But they are bullying. Coercive and extorting. Its unbelievable

Fred H.

5/5

I reported the smell of gas by my meter and was immediately advised to carryout a set of procedures with the assistance of the engineer by phone. Within a short period of time an engineer arrived at my premises and not only rectified the fault but recommended the replacement of my meter and housing for various reasons, all of which was reported back to Flogas. I couldn't fault the service I received in anyway. Excellent.

Jason H.

1/5

Absolutely disgusting.

I bought my gas bottles over the phone and had them delivered.

I then received a letter 6 month's later through the post, saying I'd been under charged and given a bill.

This matter will be taken further, you are clearly untrustworthy.

I will no longer be buying from you.

Anna G.

1/5

Worst gas company I've ever encountered. Appalling customer service, complete lack of respect towards customers and zero accountability for multiple mistakes. Received rude, condescending emails from a Senior Customer Relationship Advisor who refused to do anything to help and just said that their comments are final. Avoid at all costs.

Laura S.

5/5

Really impressed with the customer service and service in general.
We ran out of gas (only for gas hob) on Monday evening; rang Tuesday morning and was told delivery the following week; explained that we had run out so they said that they would try to expedite delivery; delivery before 9am the next day. Thank you 🙂

applehead48

1/5

Hopeless , arrogant . Tried to discuss daily standing charge and the increase over the last 3 years . Decided to have the tank removed total lack of respect to the customer still waiting to have the tank removed after being disconnected

Mary

1/5

Been trying to sort relocation of bulk tank since Feb 2021, 3 different surveyors, 3 different plans and they still haven't got it sorted, and they want it moved not me!