The Improveasy Group - Altrincham

Alison S.

Had first time central heating and a first time boiler installed a few days ago.
Chris and Jake worked non stop all day. They did a great job and am pleased with the outcome

Angie G.

Well done to improveasy Ltd. We had a new boiler, radiators, cavity wall insulation and loft insulation through EC04 scheme through the nhs route. Everything was handled perfectly from firstly Ben coming to our house to explain everything to Dean and Dave installing and all done within a couple of days. Really impressed.

caroline B.

IF there were negative stars that's what I would rate. This company have been more than just incompetent and useless, they are unprofessional money-grabbing liars. The saga began in the autumn when they came to fit the insulation. They came and changed all my extractor fans to ones that are permanently on to prevent a build up of moisture once the insulation is in place. All good with that. However, one of their hands had not spoken to the other and when they turned up to fit it, this contractor did not know there needed to be an extraction first. Without the extraction it would cause terrible problems for me down the line. Luckily I knew, so the insulation was delayed. That was in Novermber, and we are now at the end of March. The extractor fans work fine. They extract on a 24/7 basis every last particle of heat from my house. Over the winter with the heating AND a woodburner going at the same time I was just about able to get it up to 16 degrees. Most of the time it was 13 degrees. So I have been paying to heat the outdoors, which is neither good for me or the environment. I call them regularly. They tell me they are unable to get through to their contractor. I mean how useless do you have to be to have the people you employ not to talk to you. For 4 months. Either that, or they are just plain lying. Make your own mind up. But this is taxpayer money that is being used. This company is being financed by the government to do a job, and they do not seem capable of doing that.

Robbie H.

This company is terrible at after sales service ….i had a major issue …which is dangerous ….10 days later nobody has rung to sort my issues out even though there is a12 month guarantee…In the end I had to call in independent tradesman as the work was a danger to my family ….i would not recommend their after sales service its appalling….i am sorry to say this but for me to write this it has to be bad …

Tony L.

Great service from the first call to final sign off. Kayhan, the fitter and his assistants installed my boiler, removed the old one and re-valved the radiators. All done courteously, and (I work from home) and didn't cause a fuss. The scrap man also took the remnants of my old greenhouse along with the old boiler and pipework. Recommended!

Mohammed Q.

PLEASE READ THIS REVIEW

Review for Dan (Engineer at Improveasy)

I write this review solely for Dan, an engineer at Improveasy, to express my heartfelt gratitude for his exceptional service and dedication.

Let me start off by saying I have three little ones, ages 3, 1, and 2 months old, so heating and water supply are extremely important in my household.

Around three weeks ago, we had a new boiler installed alongside a Google Nest thermostat and heat link by Dan at Improveasy. Everything worked faultlessly until today when the thermostat displayed a power error. Suddenly, everything seemed to have turned off—no boiler, no thermostat, no heat link. All the lights were off.

It was 8 pm in the evening, and after panicking, I decided to ring Dan on the off chance he might be able to help until the morning when the office officially opened.

Dan put us at ease and assured us it wasn't a major issue reaching out to him so late in the day. He was more than happy to support us in resolving the problem (mind you, it was 8 pm). He walked me through some troubleshooting steps, and within 10 minutes, my entire system was back up and running. This just shows that experts will be experts.

Honestly, Dan, I commend you massively for your kindness, knowledge, support, banter, and just appreciate you as a person. Thank you so much for not fobbing me off or telling me to wait until the office was open in the morning. My kids can have heating and a hot bath tonight, and that's all because of you.

This on top off the initial walkthrough, guidance and help setting up / after service which truly is second to none.

Thank you for being an amazing person. The world needs more people like you, and I hope Improveasy as a company holds you in as high regard as we do.

God bless!

Angela C.

Very happy with the service. They explain every thing there is to know about the service and how the boiler and heater works once they have finished. They even set it up on to your phone so you can regulate the heat. I would highly recommend them. You also receive a telephone call from advisor mine was Caroline Carroll I could talk to her all day lol very friendly sounds like a lovely woman. Thank you my boiler is perfect

Shirley H.

Had quite a lot of work done off The Improveasy Group , I had my loft insulated , a fan fitted in my bathroom and kitchen a new boiler and full central heating system from beginning to end they were all really helpful and very professional tradesmen , Lewis did the majority of the work and he was a pleasure to have in my home , he was always early and left late and worked to a very high standard , couldn't of met a nicer group of people. Well done and thank you.