ISM Waste & Recycling - Bury

E D.

After nearly a month of email exchanges, quote requests, contract signing, and even arranging a specific delivery date for a cardboard skip, I was only informed — after calling them myself — that the skip would not be delivered due to “missing references” and a supposedly “incorrectly filled” Direct Debit form.

No one had the courtesy to notify me of any issues earlier. I made time to be available for the signing in person, signed the paperwork, submitted everything as requested — only to later be told the documents were already shredded.

The complete lack of transparency, accountability, and basic communication is deeply unprofessional. I strongly advise others to be cautious when dealing with ISM Waste & Recycling.

Ross B.

Recently started using ISM for my commercial waste, service is brilliant, the lads collecting are polite and helpful, the office staff are a pleasure to deal with on the phones, and as a small business the price point is unbelievably competitive. 10/10

Save the hassle of dealing with our local incompetent council and deal directly with a competent company that cares !

tom P.

ISM were outstanding on our latest Building clearance. We have used loads of waste and recycling companies up and down the country for building clearances but we have never come across a company so accomodating and with such a high level of service within this industry until now.
From the start, Ross guided us through the whole process and nothing was too much trouble. We had a tight deadline as the job needed to be complete within 5 days and ISM made sure the skips were swapped over quickly and at the exact time we needed them, The driver was fantastic, making sure the skips were exactly in the right place to make our job as easy as possible.
Hats off to the ISM team and especially Ross who kept me updated and was always at the end of the phone in case i needed to speak change anything.
5-star Service
5-star Value
5 Star Quality
We will 100% be going to ISM next time we need a waste company

Susan C.

We used ISM waste for years, easy to deal with, nothing too much trouble and the lads on the wagons are absolutely marvellous, so friendly and helpful.

Liam K.

Got a quote for £195 for a 6 yard skip, called later on to book in only to be told that they don’t cover my area, why quote then? Absolute waste of time.

martin L.

Excellent service with polite drivers and always on time with delivery and pick up. Excellent rates.

Mandy

Very helpful professional staff. I had to unfortunately cancel my skip, staff were great refunded with no fuss. Definitely use again

Sandra K.

Very friendly and helpful staff throughout the company, including the drivers and waste collection staff. Nothing is too much trouble for them. Would highly recommend ISM Waste.