Thomas Dudley Ltd - Dudley

Address: 295 Birmingham New Rd, Dudley DY1 4SJ, United Kingdom.
Phone: 1215575411.
Website: thomasdudley.co.uk
Specialties: Manufacturer, Plastic products supplier.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Debit cards, Credit cards.
Opinions: This company has 26 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Thomas Dudley Ltd

Thomas Dudley Ltd 295 Birmingham New Rd, Dudley DY1 4SJ, United Kingdom

⏰ Open Hours of Thomas Dudley Ltd

  • Monday: 8 am–5 pm
  • Tuesday: 8 am–5 pm
  • Wednesday: 8 am–5 pm
  • Thursday: 8 am–5 pm
  • Friday: 8 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

Thomas Dudley Ltd: Una empresa de productos plásticos

Con sede en Dudley, Reino Unido, Thomas Dudley Ltd es una empresa líder en la fabricación y suministro de productos plásticos.

Características clave

  • Manufacturero de productos plásticos
  • Suministrador de productos plásticos
  • Ubicado en 295 Birmingham New Rd, Dudley DY1 4SJ, Reino Unido
  • Teléfono: 1215575411
  • Website: thomasdudley.co.uk

Información de contacto

Este establecimiento es accesible para sillas de ruedas y tiene un estacionamiento accesible para vehículos de silla de ruedas.

Otras características

  • El establecimiento acepta tarjetas de crédito y débito.
  • Este negocio tiene 26 reseñas en Google My Business.

Opiniones

Según reseñas, Thomas Dudley Ltd ha demostrado ser una empresa confiable y profesional. Sus clientes han mencionado que los representantes del negocio, como Ian y Paul, son fáciles de comunicarse y resuelven problemas de manera eficiente.

Medio de opinión

En Google My Business, Thomas Dudley Ltd ha obtenido una media de 4.2/5 estrellas, lo que refleja la satisfacción general de los clientes con sus servicios.

Recomendación

Para aquellos que buscan suministros de productos plásticos confiables y eficientes, Thomas Dudley Ltd es una excelente opción. Su ubicación en Dudley, Reino Unido, y su amplia gama de productos plásticos hacen de esta empresa una referencia en el mercado.

👍 Reviews of Thomas Dudley Ltd

Thomas Dudley Ltd - Dudley
Dan M.
5/5

I had an issue with the electroflo on my toilet. They sent a replacement part with a free returns label for the old unit. Unfortunately this wasn’t the issue, so they sent out an engineer to my house and it was swiftly fixed.
, No issues since. Thanks Ian and Paul who I dealt with. Both professional and easy to deal with.

Thomas Dudley Ltd - Dudley
C R.
1/5

I purchased a concealed cistern (1 of 3) from Thomas Dudley Ltd for my main bathroom, and unfortunately, my experience has been extremely disappointing. The cistern developed a leak due to a crack in the plastic molding (MANUFACTURING DEFECT). Upon sending it back for inspection, I was shocked to be told that a cleaning agent had been used, causing the damage or mechanical stress with the way it was installed.

I want to clarify that no cleaning agent was ever used on the concealed cistern, as it's designed to be maintenance-free. Despite my repeated attempts to communicate this to their technical support, they insisted on their position and refused to provide a replacement stating that it was out of warranty.

This experience has left me frustrated and dissatisfied with both the quality of the product and the lack of customer support. I expected a durable and reliable concealed cistern, but instead, I encountered a company unwilling to stand behind their product.

I am now forced to look elsewhere for a replacement, as I cannot trust the quality and service provided by Thomas Dudley Ltd. I hope this review serves as a warning to others considering their products. It's disheartening when a company fails to take responsibility for a faulty (manufacturing issue) product and chooses not to support its customers.

I would strongly advise potential buyers to explore other options for similar products from companies that prioritize customer satisfaction and stand behind the quality of their merchandise.

Edit in response to counter review from vendor: NO CLEANING AGENT WAS USED. It's a concealed cistern which means there is no physical way of putting any agent in. You should take better care of your valued customers!

Thomas Dudley Ltd - Dudley
Lukas J.
5/5

I have bought from this buisness many times and I have to say it’s the best buisness I’ve ever bought from,product came as stated,very good experience with this buisness highly recommend it

Thomas Dudley Ltd - Dudley
Keith M.
5/5

My original Dudley valve lasted close to 20 years in a frequently used cloakroom. I was delighted to find that the newer version (Niagra Flush) produced by Dudley not only felt good quality but had been designed so that it would fit the original housing of the concealed cistern, making a potentially tricky and messy job simple. It fitted a treat!

Their support desk was able to promptly and clearly answer a couple of follow-up questions I had about replacing the push-button whilst the wall was opened up.

I really appreciate the consideration this company has given to its customers.

Thomas Dudley Ltd - Dudley
john S.
5/5

My Vantage cistern stopped flushing due to a problem with the pneumatic flush button. I ordered one on line but due to a stock level issue it could not be shipped. I emailed Thomas Dudley and Lee sorted out a replacement which arrived the next day. Fitting was simple and the cistern now flushes much to the relief of all!

Thomas Dudley Ltd - Dudley
Daniel L.
5/5

I'd highly recommend their syphons - the fact you can buy a new syphon, many years later, that fits in the old outlet pipe is awesome! That's the difference between a 2 min job, and the inevitably much longer job of removing the cistern and fighting rusty mounting brackets and screws.

Thomas Dudley Ltd - Dudley
Paul R.
5/5

I was struggling to locate a universal toilet spanner via Screwfix as they were the only retailer and had no stock in the UK, rang Thomas Dudley sales and a very helpful young lady took my details and put one in the post FOC.
Proper customer service from a British manufacturer, highly recommend.

Thomas Dudley Ltd - Dudley
Paul T.
5/5

Rang technical department for advice on product. They know their stuff. Excellent advice. Customer services told me which companies stocked their products . Advice solved my toilet cistern problems and I was able to purchase the correct parts.

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