Cleveland Containers - Stockton-on-Tees

Vince H.

I ordered a 20 ft container from Eddie Rees and got it delivered yesterday and it was spot on, we needed a few extras including with it and they were done really well. Thanks for your help with this sale Eddie.

K

not as described. one good one bad
have ordered 2 used containers from them. first one was average condition but that’s fine that’s what i paid for.

the second one is pile or rust. it’s toxic inside from bird excrement, covered in rust inside, the doors won’t close as the handles are damaged.

they make you jump through hoops with pictures and videos to prove it (which i’ve sent) then ignore you…

when i’ve complained (i have not asked to replace only for some cleaning solution or someone to come fix the doors) i’ve been told to pay an additional £200 for someone to inspect it. which is not in line with distance selling rules. and what’s the point of pictures and videos if you still don’t believe a customer.

just want a reasonable container but these guys just want your money.

logistics was fine no issue anything else.

but they’ve sold me a rotten container and now just make excuses to avoid dealing with the issue.

i’m only 30 miles from them so £200? lol

Olivia D.

Just wanted to say what an absolute pleasure it was doing business with you. We ordered a 20ft one-trip container and it was delivered today. Great customer service all the way through from sales to delivery. I had to phone a number of times and staff were always avaible on the phone, friendly and helpful. The delivery driver was excellent, very efficient and polite and took trouble to check the container was positioned exactly where we wanted it and then he tested the doors and explained the locking to us. Overall really happy that we've received an excellent product at a great price!

Sean W.

Poor customer service - ignoring my complaint emails regarding some serious respray failures which unfortunately led me to leaving this review due to their failure to address it.

These containers have turned our yard into an eye sore!

Also, all windows in our 40ft office container conversion leaked from day one.

Shame, as i've purchased plenty of containers from Cleveland. Never again.

Charles J.

AVOID. They run a scam, pay £500 delivery, then hire useless drivers that just say they can’t deliver it, then they try to charge you £995 as an “abort” fee and won’t give you container until you pay it. Joke. Anyway call your bank and they sort it. Obvious by the poor reviews the company is not to be trusted.

Few additions since the reply they made, their driver did not have PPE, also their driver didn’t manage to make it off the main road let alone into my property.

Dan A.

Great experience from start to finish, easy to deal with, great quality and a full turn key solution offered. Fully compliant which others struggled to achieve

Myfanwy B.

**************WARNING***************

Cleveland container do not sell brand new / 1 Trip containers.

They make you sign a document before they even accept a order basically agreeing to any damage THEY deem as acceptable.

Staff never return calls and are rude.

I should have known when I had trouble getting someone to even contacting me back but I was swayed by their flashy website and bombardment of emails.

Different prices for different people also, had my husband to contact them and they quoted him £500 less!

I used Containers Direct in the end which are a much better more genuine company and cheaper.

Bon M.

Purchased one of their flat pack containers. Sale guy Chris insured me delivery would be straight forward and how wrong he was. He informed me on the morning of delivery it would be with me at 1pm so I arranged for a crew of guys to be around to put it up. 1pm came and went with no sign of the container. I spoke with one of Chris colleagues who informed me that delivery at 1pm had not be confirmed and that the driver wasn’t even in Bristol yet and that my deliver was sheduled to be dropped off last! I asked if they would contact the driver and ask him to change his delivery slot which they said they would do. It was gone 6pm by the time the driver arrived and swore blind he hadn’t been asked to change the order of his deliveries. A wasted afternoon for my crew. When I contacted Chris again he really didn’t care and offered no compensation. Very disappointing will never use again I suggest you avoid to!