Aquila Heating & Plumbing Ltd - Warrington

Dan L.

Very impressed with the service that Aquila provided. We've been looking at getting an air conditioning unit for one of our rooms. From start to finish they have been brilliant. Phil initially came to discuss what they could do for us and he was very knowledgeable and friendly. He even said he would move a mounted TV for us, so we could have the air conditioning unit in the best place possible. They kept me updated with times etc when I gave them the go ahead and were very punctual. The fitting lads were also very friendly and professional and cleaned up all the mess after they had finish. I would definitely recommend them.

Christopher L.

Small pipe repair job which was completed quickly and to a good standard. Engineer friendly and knowledgeable.

The reason for the 3 stars is an issue with quoting / cost. If you call out of hours and end up with 'Alex' the virtual assistant, call back another time and speak to a member of the team to confirm the price. The price was incorrect from 'Alex' and more expensive when the invoice came through. When queried, it was an issue with the virtual assistant but the price is what it is. Hate to think of what the difference would be on a much more expensive job than what we had done - just a word of caution.

joyce T.

Would like to give a great shout out to Chris from Aquila who carried out a service and repair work on my daughters boiler. Chris was punctual, smart and extremely personable and extremely knowledgeable. Cannot recommend Chris and Aquila highly enough. This is our go to company should we need any further work. Many thanks for an excellent job.

Adrian B.

In June 2022 I decided that it was time to replace my 28 year old Baxi boiler with a new, more efficient design. On the basis of a personal recommendation I contacted Aquila and the boss came to my house and explained the best course of action including the make and model of boiler. I was very happy with the quotation and went ahead with the job. Professional, caring engineers under “team leader” Adrian Burgess, and at the end of day 2 my new system was up and running. As the old loft tanks were surplus to requirement, they were drained, cut up into smaller pieces and passed down through the loft hatch for disposal. (My neighbour’s old tanks were left in his loft when he had the same work completed the year before by a different Company!) I subsequently took out an Aquila care plan and have just had the boiler serviced & cleaned. I cannot speak highly enough of Aquila, their engineers/technicians, and the office staff who are always available to take my phone calls. I definitely made the right choice of Company 3 years ago! They are also very reasonably priced.

David C.

Annual gas boiler service for my own home. The engineers arrived in good time, were polite and friendly. They completed the service quickly and efficiently. The service certificate arrived by email a few minutes after they'd left the house. 10/10

Neil H.

Had a new boiler fitted and gas pipes redirected. The two installers were excellent, friendly and chatty. All work professionally done. We would have no hesitation in recommending Aquila.

S P.

Highly recommend Aquila heating & plumbing services, I have been using them for the past 3 years for my annual boiler service. Contacted them regarding my nest and thermostat which needed replacement Dave Hunter came out and did the work and even updated my phone app, absolutely amazing service from start to finish always very courteous and punctual would give 10 stars if I could.

Kevin M.

We're so happy with the new boiler. John came the week before the work to survey. He clearly explained what needed to be done, how long it would take and a breakdown of the cost. His manner was very reassuring and trustworthy. The lads who did the work were first class. Gary was there on Monday and got through so much on his own. He was joined by Dave and Dec on Tuesday. Top quality , thank you 👏👌. It probably wasn't as straightforward as first thought but they did a class job. Neat and tidy, cleaned up after themselves. Highly recommended.