Toolstation Brixton - London

Toolstation Brixton: A Comprehensive Guide

For individuals and businesses seeking a reliable and comprehensive source for hardware, building materials, and related supplies, Toolstation Brixton stands as a premier destination in South London. Located within the Ellerslie Square Industrial Estate, this established store offers a vast selection catering to a wide range of needs, from minor home repairs to larger construction projects. The address is Units 5/6, Toolstation Brixton, Ellerslie Square Industrial Estate, Lyham Rd, Brixton Hill, London SW2 5DZ, United Kingdom, making it easily accessible.

About Toolstation Brixton

Toolstation Brixton is a significant branch of the national Toolstation chain, known for its commitment to providing quality products and exceptional customer service. It operates as a multi-faceted home improvement store, effectively combining the functionality of a hardware store, building materials supplier, electrical supply outlet, paint retailer, plumbing supply center, and a dedicated tool store. This broad inventory allows customers to find virtually everything they need under one roof, streamlining the shopping experience and reducing the need to visit multiple vendors.

Key Features and Services

The store boasts a considerable range of products, including:

• Hardware: Fasteners, tools, hand tools, power tools, and workshop equipment.
• Building Materials: Timber, plasterboard, bricks, cement, and roofing supplies.
• Electrical Supplies: Cables, fittings, lighting, and electrical accessories.
• Paint: A comprehensive selection of paints, brushes, rollers, and related accessories in various finishes and quantities.
• Plumbing Supplies: Pipes, fittings, valves, and tools for plumbing repairs and installations.
• Tools: A wide variety of hand tools, power tools, and garden tools.
• Batteries: Various types of batteries for different applications.

Beyond the extensive product range, Toolstation Brixton offers several convenient services to enhance the customer experience. These include delivery options, both local and national, and a popular in-store pick-up service for online orders. For those needing immediate assistance, in-store shopping is readily available, with knowledgeable staff on hand to provide guidance and support. Notably, the store provides on-site services such as key cutting and battery charging, adding further value to the customer experience. Furthermore, the store is committed to accessibility, offering a wheelchair-accessible car park, wheelchair-accessible entrance, wheelchair-accessible seating, and a wheelchair-accessible toilet, ensuring inclusivity for all customers.

Contact Information and Website

Customers can easily reach Toolstation Brixton via telephone at 3303333303. The store’s website, toolstation.com, provides detailed information about the store’s products, services, and opening hours. Visitors can also utilize the website to place online orders for convenient delivery or in-store pickup.

Customer Feedback and Reputation

Toolstation Brixton consistently receives positive feedback from its customers. Currently, the store has 117 reviews on Google My Business, with an average opinion of 4.1 out of 5 stars. This demonstrates a strong level of customer satisfaction and highlights the store’s dedication to providing quality products and excellent service. Customers frequently commend the helpfulness of the staff, the wide selection of products, and the convenience of the various services offered. The store’s commitment to accessibility is also frequently praised, reflecting its dedication to inclusivity.

Additional Points of Interest

To further enhance convenience, Toolstation Brixton offers Wi-Fi access for customers. The store also accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, ensuring flexibility for all shoppers. A quick visit to the store is highly recommended for anyone requiring building supplies or tools. The store's location within the Ellerslie Square Industrial Estate provides easy access for trade customers and those residing in the Brixton Hill area.

👍 Reviews of Toolstation Brixton

Md T. I.

5/5

This store is an excellent destination for all your tool requirements. It's not often overcrowded, making your shopping experience efficient and stress-free. Instead of wading through bustling crowds, you'll find yourself able to browse the aisles comfortably, finding exactly what you need without delay. The store's quiet and relaxed atmosphere aids in saving your precious time, making your visit both productive and enjoyable.

In addition to this store's offerings, the vicinity boasts several Screwfix stores as well. These are also well-stocked with a wide array of tools, giving you even more options to choose from. Whether you're seeking something specific or exploring possible additions to your toolbox, you'll appreciate the proximity of these stores. This area truly caters to those passionate about their hardware, providing variety, quality, and convenience all in one place.

Andy O.

1/5

The rudest staff ever, and it's pretty consistent - every single one of them, any time of day or the week. You can say "good morning, thank you, goodbye" but you will never hear anything back. They look and behave like they are all being punished to be there. It is either a cultural difference or they are simply untrained and underpaid. Either way, Tool Station dropped their ball with this one.

Ellen G.

5/5

I traipsed off to Toolstation Brixton today, from Pimlico, in pursuit of a double connector for garden hose. Another heatwave, but there was a 25min walk to the unit from Brixton Station.Undeterred
I ploughed on and arrived panting and sweating like a bull. But, all's well that ends well. My pilgrimage was rewarded when I found the perfect connector.
I've been happily watering for the past hour - with no need for heavy buckets now I've got my 2 hoses perfectly connected.
I must say the assistants I met were lovely, took time to find what I needed.
We had a bit of banter about middle aged Irish women struggling with our new tropical climate.
And to top it all, while in pursuit of a loo, (rare as hen's teeth these days), I came upon The Blues Kitchen where I recovered with the help of a fantastic margarita.

Chris B.

1/5

My 2nd visit to the Toolstation Brixton branch and I was served by the same young man with short locs.
I came to collect an order I paid for online and was met with the same low level service.

He brought out my order incomplete, I asked is that everything and he said 'yes' without bothering to double check. I told him there's suppose to be x2 carry cases on top. He eventually ended up giving me the item on display with no apology for almost letting me leave with an incomplete order I paid £200 for. I said thank you and his response was 'mmm'...

As a mechanic I won't be coming back to this branch and I will advice anyone I encounter to do the same. Management clearly needs to do better with who they employ/train unless they want to keep losing more customers.

1st Photo is how he gave me my order and said that's everything
2nd Photo is what was actually displayed on the website that I paid for

- Disgusting service
- 0% professionalism
- Cold demeanor
- No care attitude

maurizio

1/5

Rude lady.
the store wasn’t busy at all, but the lady at the counter completely ignored me as she was focused on her phone. When she finally finished, her tone was abrupt and rude—no basic manners at all. I decided to leave and take my business elsewhere.

Andrei C.

5/5

Was served by Zak at the till everything was good quick and efficient he helped me with everything I needed and recommended me other things

Darryl S.

5/5

Was served by a young gentleman named Adam , provided really good customer service and was really friendly .

BB W.

1/5

Ordered and paid for stuff cancelling at 1900 while policy is to hold for 18 days. Next day order and paid again and it was cancelled without notice ..what an unreliable organisation. 20 min wait on phone. Your Click & Collect order (XWW766060767) , Your Click & Collect order (XWW765135569).