B&Q Stoke-on-Trent - Meir Park - Stoke-on-Trent

B&Q Stoke-on-Trent – Meir Park: A Comprehensive Guide

B&Q Stoke-on-Trent – Meir Park stands as a prominent home improvement retailer located in the heart of Stoke-on-Trent. Situated at Meir Park, Stoke-on-Trent ST3 7TU, United Kingdom, this store offers a vast selection of products and services catering to a wide range of DIY and home renovation needs. With a phone number of 1782323616 and a comprehensive website at diy.com, it’s easily accessible and provides convenient online resources.

Store Specializations and Product Range

The Meir Park branch specializes in a diverse array of products, making it a one-stop shop for many home improvement projects. Key areas of expertise include:

• Kitchen Furniture: A dedicated section offering a wide variety of cabinets, worktops, appliances, and accessories, allowing customers to design and furnish their dream kitchens.
• Lighting: A substantial selection of lighting fixtures, from chandeliers and pendants to spotlights and LED bulbs, catering to all styles and budgets.
• Paint Store: A comprehensive range of paints, brushes, rollers, and other painting supplies, ensuring customers have everything they need for a professional finish.
• Plumbing Supply Store: A dedicated area stocking pipes, fittings, tools, and other essential plumbing components.
• Radiator Shop: A sizable collection of radiators in various styles, sizes, and materials, alongside installation accessories.
• Do-it-yourself Shop: The store’s core offering, encompassing a vast inventory of tools, hardware, and materials for any DIY task, big or small.
• Christmas Store: A seasonal department stocked with decorations, gifts, and festive items, particularly relevant during the holiday season.

Beyond these specific categories, B&Q Stoke-on-Trent – Meir Park also carries a wide range of general hardware, garden supplies, tools, and building materials.

Location and Accessibility

The store’s location in Meir Park offers excellent accessibility. It benefits from ample parking, including a wheelchair-accessible car park, ensuring ease of access for all customers. The entrance is also wheelchair-accessible, demonstrating a commitment to inclusivity. The store’s proximity to Meir Park itself provides a pleasant setting for shopping. Visitors can quickly and easily navigate the expansive layout, benefiting from a quick visit.

Services and Convenience

B&Q Stoke-on-Trent – Meir Park goes beyond simply providing products. It offers a range of services designed to enhance the customer experience:

• Delivery: Convenient delivery options are available, including same-day delivery for eligible orders.
• In-Store Pick-Up: Customers can order online and collect their purchases in-store, saving time and effort.
• On-Site Services: While details may vary, the store frequently offers services such as paint mixing, cutting wood, and offering advice on project planning.
• Payment Options: Accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments.
• Batteries: A readily available supply of batteries for various tools and devices.

Customer Feedback and Reputation

B&Q Stoke-on-Trent – Meir Park boasts an impressive 2181 reviews on Google My Business, reflecting its popularity and customer satisfaction. The store maintains an average opinion of 4.2/5, indicating a generally positive customer experience. The store’s size, while a point of discussion for some, is often cited as a benefit by those seeking a comprehensive selection of goods. The helpfulness of the staff is consistently praised, with many customers noting their willingness to offer advice and assistance. Furthermore, the ample parking facilities are frequently highlighted as a significant advantage. While some customers find the store layout slightly confusing, the overall impression is one of a well-stocked and efficiently managed retailer.

In essence, B&Q Stoke-on-Trent – Meir Park provides a valuable resource for homeowners and DIY enthusiasts in the Stoke-on-Trent area. Its extensive product range, convenient services, and accessible location combine to create a positive shopping experience. The store's commitment to customer service, as evidenced by its strong online reviews, further solidifies its position as a leading home improvement destination.

👍 Reviews of B&Q Stoke-on-Trent - Meir Park

Jihane E.

1/5

I’ve been told by a manager at the till : “just because you don’t like it doesn’t mean it’s faulty”
I don’t know where do they hire their managers from but probably basic human decency and manners would be a good place to start. Ive never received such a deplorable service in my life. You can refuse to take my return but at least be polite.

Chris D.

4/5

Very big and confusing. Fortunately, helpful staff. Seem to stock most DIY stuff you would ever need. Easy and plentiful parking.

H D.

5/5

We had an issue with an item bought a while ago. Can’t fault the customer service from the manager Russ and Aaron on the collections desk. Issue resolved with no problems in a matter of minutes. Brilliant.

David G.

5/5

My wife and I visited the store on 12/04/25
We were served by Roman who was very helpful. Especially as he told us it was only his 3rd shift on the job. Well done young man great customer service keep it up.
David & Linda Gray

Adrian W.

1/5

Went today to buy some 6’ x 6’ fence panels. As a pensioner, asked for some help as they are unwieldy and heavy. Despite at least 4 staff around the tills not assisting anyone, it was all too difficult for them, so left and went to Milton Garden Products nearby. There, received excellent service, help to load and willing staff. My advice is forget B&Q and support local business who actually care about the customer.

Martin M.

5/5

I have to say Julie in tradepoint is the most helpful, happy shop assistant that I have encountered in years. Twice over the past few weeks she’s had to reload my app, she has the patience of a saint. Thankyou, I hope B and Q appreciate you

marc G.

5/5

For the biggest DIY chain in the UK, then if B&Q don't stock it on there shelves then your be hard pushed to find it elsewhere.
I really like this place, it's got most things you want for all those jobs around the house and all under one roof.
This store at Mier is in my opinion the in the area, it's great for parking, it's a big store with a good selection of items, great helpful and friendly staff.
I would point out, even though it's a great store and the store hours are great for getting you out of many a jam - for the bigger home projects, price up at a builders merchant just to compare prices, because you could save some well earned cash. But for most, I'd recommend this store.👍

aneesh C.

3/5

Largest DIY store near Stoke, you can find everything that you are looking at a DIY store. The trade point staff seems bit hesitant to help sometimes.