Toolstation Newark - Newark

Nicola T.

Fantastic can't believe I've never been before highly recommend company ordered some oil and paint for collection not delivery outstanding service text emails kept informed all the time collection today at Newark great car parking friendly staff will definitely be using this company again. FANTASTIC service cheers nicki t 6th July more orders collection a great place to order so many products on website fantastic

Janet S.

I had the misfortune to visit B&Q where I struggled to find someone to assist me. When I finally did find an assistant, the total lack of interest in offering advice/locating the items I required left me speechless!
I left the store and headed straight for Toolstation where I was enthusiastically greeted and assisted with all my needs. The staff are wonderful, plenty of parking, free handy catalogue to take home and reasonable prices.
In future, I will be heading straight to Toolcentre every time.
They know the meaning of customer service.

jasmine S.

Really lovely lady Diana from newark store served me was very helpful finding all my plumbing bits would recommend this store 😀

James H.

Fantastic staff, really helpful and knowledgeable about the range of products the store holds.

Sunday opening hours are great too, with the Sunday staff being incredibly helpful.

Great offers too! Bought a sink, 60% of the cost from elsewhere.

Hillside H. &. H. E.

Very helpful staff, always have a good selection of products in stock. I've used screwfix for years but recently they're customer services have be shocking and they never have anything in stock with sometimes it being a weeks wait. Switched over to using tool station about 2 months back instead of screwfix and I can't rate them highly enough. Today is the 1st time something I wanted hasn't been in stock and they kindly arranged free next day delivery to my home address. The staff here are so friendly and helpful - nothing is too much bother.

Lindsey A.

Just want to say how very kind and friendly Diane has been every single time we go to store. She is very helpful and knowledgeable! Cannot recommend her enough! Thank you for all that you do for us Diane you are one in a million

gavin B.

Very friendly welcome from Diane. My first visit to this shop so I didn't know what to do regarding ordering, Diane promptly pointed me in the direction of the catalogue and advised me to write down what I needed , she found what I was looking for on the system, The only thing I would say was that she mentioned that click and collect customers take priority so I would have to bear with her even though there was no one in the shop and I physically was.

Pam H.

Went into Newark store yesterday to collect a new catalogue having an idea to change some guttering Diane asked if she could help 🤪. I’ve never done any guttering before and had only a rough idea of what was required. Diane very kindly guided me through what we needed (all I had was a very rough shopping list (I.E. post that goes down , corner bit etc) and a photograph) She worked through my list and I came away with everything necessary - result 🤪.
Diane even saved me money by suggesting buying a multi pack. My hubby was well impressed !!! 👍
This kind of service is so so rare these days. I was very grateful for her help and guidance - it was greatly appreciated I’ll defiantly shop here again Thank you very much Diane