Solar Energy Centre - Morpeth

Solar Energy Centre: A Reliable Provider of Solar Solutions

For individuals and businesses seeking high-quality solar energy equipment, the Solar Energy Centre stands as a reputable supplier based in Morpeth, Northumberland. Located at 14 Newgate St, Morpeth NE61 1BA, United Kingdom, the centre offers a comprehensive range of solar products, underpinned by exceptional customer service and a commitment to delivering value. Contacting them is easy via Phone: 1670515817. While they don't currently maintain a dedicated website, their physical presence and responsive customer support demonstrate a focused approach to meeting client needs.

Specialties and Product Range

The Solar Energy Centre specializes in the supply of solar energy equipment. Their offerings encompass a diverse selection of products designed for various applications, including residential, commercial, and potentially even small-scale industrial use. Although specific product details aren’t readily available online, the company’s established presence and positive customer feedback strongly suggest a focus on durable, reliable, and cost-effective solutions. It’s reasonable to assume they carry a variety of components, potentially including solar panels, inverters, batteries, charge controllers, and related accessories. The company prioritizes providing equipment that offers excellent value for money, as evidenced by numerous customer testimonials.

Location and Accessibility

The centre’s physical location at 14 Newgate St in Morpeth provides a convenient point of contact for customers in the North East of England. Morpeth itself is a historic market town with good transport links, making it accessible by road and potentially by rail. Furthermore, the centre demonstrates a commitment to inclusivity by offering a Wheelchair-accessible car park, ensuring that individuals with mobility challenges can easily access their premises. This attention to detail underscores the company's dedication to providing a positive and accessible experience for all customers.

Customer Service and Reputation

Customer service appears to be a cornerstone of the Solar Energy Centre’s operations. Feedback consistently praises the company’s responsiveness and helpfulness. Specifically, several customers have reported positive experiences with their customer service team, highlighting the swift and efficient handling of inquiries and issues. One customer, Mrs. Melanie Somerville, described a situation where a light stopped working and the company promptly arranged a replacement, showcasing their dedication to customer satisfaction. The team, including representatives like Ella and Nicole, are commended for their proactive approach and commitment to resolving problems effectively. This dedication to after-sales support is a key differentiator, reinforcing the company’s reputation for reliability and trustworthiness. The fact that they have 4 reviews on Google My Business with an average rating of 5/5 speaks volumes about the overall customer experience.

Further Considerations

While the absence of a website might initially seem like a disadvantage, it arguably allows the Solar Energy Centre to maintain a more personalized and responsive approach to customer service. The company’s physical location and readily available phone line provide direct access to knowledgeable staff who can assist with product selection and technical support. It is advisable to contact them directly to discuss specific requirements and obtain tailored recommendations. The company’s commitment to accessibility, combined with its focus on quality and customer satisfaction, positions it as a valuable resource for anyone seeking solar energy equipment. They seem to cater to those looking for practical, well-performing solutions without excessive cost. The positive feedback indicates a business that prioritizes building strong customer relationships and ensuring ongoing support. The small number of reviews doesn’t detract from the overwhelmingly positive sentiment expressed, suggesting a consistent level of quality and service.

👍 Reviews of Solar Energy Centre

Melanie S.

5/5

I have bought a few garden solar lights and also a front door solar light.
They were excellent value for money and very good quality.
One of my lights stopped working and I emailed customer service, both Ella and Nicole were very swift in their reply via email, and have arranged a replacement.
Excellent company and excellent after service
Would highly recommend if wanting good quality lights, that don't break the bank.
Very happy customer.
Mrs Melanie Somerville

Desne D.

5/5

Excellent service as always from the Solar Centre online shop. I’ve bought several solar lights for my garden from The Solar Centre over several. If I’ve ever had an issue they’ve resolved the issue quickly and to my satisfaction. Nicole was extremely helpful this week when I needed some help. I wouldn’t buy my solar lights from anywhere else. All my friends ask me where I buy my solar lights from as they have work even in winter, and I tell them from the Solar Centre.

Jill A.

5/5

Air source heating - the whole process was well handled by all of Mark's team, so that we were kept informed throughout. Poor Dave worked through the rain to install the heat pump, without complaint.........to us! Our stress levels were kept to a minimum by all involved.
Solar Energy Centre came recommended by a friend.
Mark explained the system and will deal with any questions that you have he had good knowledge of Octopus (we are a customer) so we were able to discuss our thoughts of the best tariff for us.
If you are thinking os ASH, at least get a quote from Mark it is likely to be the best decision that you make.

archie W.

5/5

Can’t recommend these guys highly enough !!
Came to the rescue when my elderly , infirm fathers boiler needed replaced asap
Quick , professional and very reasonable
Also managed to fit in a boiler repair for myself - great , old fashioned service
Thanks