Screwfix Ross-on-Wye - Ross-on-Wye

Address: Unit A, Screwfix Ross-on-Wye, The Beaver Centre, Ashburton Industrial Estate, Ross-on-Wye HR9 7BW, United Kingdom.
Phone: 3330112112.
Website: screwfix.com
Specialties: Hardware store, Bathroom supply store, Building materials store, Do-it-yourself shop, Electrical supply store, Home improvement store, Plumbing supply store, Tool store.
Other points of interest: Delivery, In-store pick-up, In-store shopping, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Quick visit, Batteries, Credit cards, Debit cards, NFC mobile payments, Credit cards, Free parking lot, On-site parking.
Opinions: This company has 222 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Screwfix Ross-on-Wye

Screwfix Ross-on-Wye Unit A, Screwfix Ross-on-Wye, The Beaver Centre, Ashburton Industrial Estate, Ross-on-Wye HR9 7BW, United Kingdom

⏰ Open Hours of Screwfix Ross-on-Wye

  • Monday: 7 am–8 pm
  • Tuesday: 7 am–8 pm
  • Wednesday: 7 am–8 pm
  • Thursday: 7 am–8 pm
  • Friday: 7 am–8 pm
  • Saturday: 7 am–6 pm
  • Sunday: 9 am–4 pm

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Screwfix Ross-on-Wye: Your Comprehensive Hardware & DIY Partner

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Screwfix Ross-on-Wye stands as a prominent fixture for hardware enthusiasts and home improvers in the area, offering a wide range of products and services tailored to meet diverse needs. Located within The Beaver Centre, this store serves as a vital resource for anyone embarking on DIY projects, renovations, or maintenance tasks.

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Location and Accessibility

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Nestled at Unit A, Screwfix Ross-on-Wye, The Beaver Centre, Ashburton Industrial Estate, Ross-on-Wye HR9 7BW, United Kingdom, the store is strategically positioned to be easily accessible. Its location within the industrial estate suggests proximity to other businesses and makes it convenient for local contractors and homeowners alike. For customers seeking further details or needing to reach out, the dedicated telephone number 3330112112 is readily available. For those looking to explore offerings or check store hours and general information online, the official website can be accessed at screwfix.com. Accessibility features, such as a wheelchair-accessible entrance and a wheelchair-accessible car park, ensure that the store is welcoming to all customers, promoting inclusivity and ease of visitation.

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Core Specialties and Product Range

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The store's expertise lies in multiple categories crucial for home improvement and professional use. It functions as a comprehensive Hardware store, providing essential tools, materials, and supplies. Among its offerings are specialized sections catering to specific needs:

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  • Bathroom supply store: Equipped with fixtures, fittings, and accessories for bathroom renovations.
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  • Building materials store: Supplying bricks, mortar, insulation, and other construction essentials.
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  • Do-It-Yourself shop: Boasting an extensive selection of items for various home projects, from basic tools to more specialized equipment.
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  • Electrical supply store: Offering a wide array of electrical components, wiring, and tools for electricians and DIYers.
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  • Home improvement store: Providing materials and advice for general home maintenance and upgrades.
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  • Plumbing supply store: Stocking pipes, fittings, valves, and other plumbing necessities.
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  • Tool store: Featuring both power tools and manual tools, along with storage solutions and accessories.
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This diverse range positions Screwfix Ross-on-Wye as a one-stop destination for numerous home and professional projects.

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Other Points of Interest and Services

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Beyond its extensive product selection, Screwfix Ross-on-Wye offers several conveniences designed to enhance the customer experience:

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  • Delivery: Customers can avail themselves of delivery services, ensuring products are brought right to their doorstep.
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  • In-store pick-up: For those who prefer immediate gratification, in-store pick-up is a fast and efficient option.
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  • In-store shopping: The physical store provides ample space to browse and select items personally.
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  • On-site services: Depending on the nature of the project, potential on-site advice or assistance might be available.
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  • Quick visit: Catering to customers with limited time, facilities for quick drop-offs and pick-ups are likely provided.
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  • Payment options: Flexible payment methods are accepted, including batteries, credit cards, debit cards, and NFC mobile payments.
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  • Free parking lot and On-site parking: Ample, free parking is a significant advantage, ensuring customers can comfortably shop without the worry of parking fees or difficulty finding a spot.
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Customer Reviews and Reputation

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Customer feedback highlights several positive aspects of the store. Reviews indicate that the store has earned a strong reputation, reflected in its 4.5/5 average rating across 222 Google My Business reviews.

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Many customers praise the sales staff, with particular mention of helpful, cheerful, and knowledgeable employees. This positive interaction contributes significantly to the store's appeal, making customers feel valued and supported during their shopping experience.

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The store is also commended for its great choice of items available at what are considered reasonable prices. Customers appreciate the variety and value, making it a go-to destination for sourcing materials for various projects.

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However, some reviews offer constructive feedback. While customers acknowledge the store's tendency to encourage the use of their mobile app, the reassuring aspect is that traditional methods remain available. Customers can still order products using in-store computers and complete their purchases at the desk, providing a convenient alternative for those who prefer not to rely on digital platforms.

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Another point raised by some reviewers is the level of expertise among the staff. It is noted that while helpful and always willing to assist, the advice offered may not always come from individuals with extensive professional (trade) knowledge, especially in complex scenarios. This is contrasted with their commendable helpfulness in general inquiries. This suggests that while expert advice might not always be guaranteed for highly specialized tasks, the staff are generally supportive and willing to guide customers in the right direction.

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Recommendations for Customers

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For individuals considering visiting Screwfix Ross-on-Wye, several recommendations based on customer feedback can be offered:

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  • Plan ahead: Especially if you require specific items or have a complex project in mind, taking some time to research what you need beforehand can be beneficial.
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  • Seek advice: Don't hesitate to ask for assistance if unsure about the suitability of a product or the best approach for a task. While the knowledge level might vary, staff are generally helpful in directing customers.
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  • Consider ordering in advance: Especially for items that might be in high demand or part of larger orders, checking the website or using the in-store ordering system could help ensure availability.
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  • Utilize the facilities: Take advantage of the free parking, wheelchair access, and the different service options like delivery or in-store pickup to suit your convenience.
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  • Check reviews: Reading recent customer reviews, particularly regarding staff knowledge for your specific project type, can provide valuable real-world insights.
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In summary, Screwfix Ross-on-Wye is a well-regarded hardware store offering a comprehensive selection of products, combined with good customer service and practical amenities. It serves as a reliable partner for a wide array of home improvement, DIY, and professional projects within the Ross-on-Wye area.

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"summary": "Screwfix Ross-on-Wye is a well-regarded hardware store offering a comprehensive selection of products and services for DIY and professional needs.",
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👍 Reviews of Screwfix Ross-on-Wye

Screwfix Ross-on-Wye - Ross-on-Wye
Richard W.
5/5

My brother and I taught for many years, and recognise a fantastic sales assistant, helpful, cheerful and knowledgeable. Ellie, was a credit to your store! Thank you.

Screwfix Ross-on-Wye - Ross-on-Wye
Daniel L.
5/5

Great choice of items available at a reasonable price. There's a push towards using the App but you can order in store on the computers and pay at the desk. Seek advice if needed before you go on the items you need if your not fully aware of what you might need as the staff aren't always trade or DIY knowledgeable but that aside always very helpful. Great shop

Screwfix Ross-on-Wye - Ross-on-Wye
E W.
5/5

I am often critical of service.
On this occasion I happily report the service was excellent.
Was served by Ceri, she was helpful and patient, customer service seemed quite natural to her.
It felt pretty relaxed, as if service was granted not like I had to ask for it.
Which made me feel quite welcome and confident that I would get what I needed.
At the same time I could hear a colleague providing another customer with great service.
There was a third colleague walking around smiling I haven't seen that in years.
Just brilliant, the last remaining crucible of service.
The polar opposite of next door, it's like jedi temple and the dark side.
Kudos Screwfix, Ross on Wye.

Screwfix Ross-on-Wye - Ross-on-Wye
Bart -. T. P. &. P. F.
5/5

Great staff

And always a pleasure to visit a Screwfix store

Only problem is that the door in the Ross on Wye Branch opens the wrong way !

A door out of a shop needs to open outwards, so that when you are carrying your goods you can push the door with your body !

Best use the App to order and collect goods, as you approach the store you can click the app button which says, here to collect, you then just stand there until your name is called, normally within 60 seconds !

However website search key words and indexing is atrocious, there must be thousands of products people will never find, the only way around this is to search for Screwfix Products via a google search, rather than from within the Screwfix Portal, had I been reviewing Screwfix on their web shop they would have received 2 out of stars

So who ever is in charge of ‘product indexing’ on the Screwfix web shop needs to hand over the job to somebody who actually cares 🥴

Screwfix Ross-on-Wye - Ross-on-Wye
Mike W.
5/5

Have used Screwfix for years and the Ross unit has provided good service for a lot of that time. The current C-19 issue hasn't been a problem and ordered items are quickly ready for collection. I've found them to be friendly staff and that's one of the reasons I keep going back. Prices are good too.

Screwfix Ross-on-Wye - Ross-on-Wye
Philip P.
5/5

Great service from staff (though a new face each visit?), generally value for money products listed with helpful reviews and conveniently, usually in stock. Having a sales email every day is a bit tedious

Screwfix Ross-on-Wye - Ross-on-Wye
Dominic G.
4/5

Nice staff and quick service.
Hit and miss on price:
Wiha tools: great value; Draper: easily beaten online.
Cable seems pricey but Prysman is good and delivery and service are second to none.
Poor stock management at this store.
Posters up advertising stuff they don't have: which can be frustrating.
Despite the cons; this is one of my favourite suppliers with easy parking and open when you need them.

Screwfix Ross-on-Wye - Ross-on-Wye
Warren B.
4/5

Good choice of products, reasonably priced. Ordered click and collect to this store and it was ready within 20 minutes, quick easy service staff were very helpful.

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