South West Heating Solutions - Perranporth

Introduction to South West Heating Solutions

South West Heating Solutions stands as a prominent entity within the United Kingdom's heating industry, offering a comprehensive suite of services designed to cater to both residential and commercial clients. Located in Perranporth, Cornwall, this company has established itself not only as a supplier of high-quality heating equipment but also as a reliable contractor capable of handling complex installations and repairs. With a strong customer-centric approach, as evidenced by their significant presence on Google My Business, South West Heating Solutions has built a reputation for professionalism and technical expertise in the local community and beyond.

Core Specialties and Services

The company differentiates itself through a diverse range of offerings in the heating sector. Their primary activities include:

• Heating Equipment Supplier: They provide a wide array of heating solutions, catering to various needs and preferences. Clients can access modern, energy-efficient systems such as boilers, underfloor heating, and advanced controls, ensuring they are equipped with reliable technology.
• Heating Contractor: Beyond supply, South West Heating Solutions excels as a contractor. They offer professional installation services, guaranteeing that systems are correctly fitted by certified engineers, which is crucial for safety and optimal performance.
• Radiator Repair Service: A notable expertise of the company is their radiator repair service. This specialization addresses common household issues, from leaks to temperature control problems, providing swift and effective solutions to maintain comfort and avoid costly replacements.
• Radiator Shop: In addition to repairs, the company functions as a radiator shop, offering bespoke manufacturing and customization options. Clients can work directly with the team to create radiators that fit unique spaces or specific aesthetic requirements, combining functionality with design.

This breadth of services positions South West Heating Solutions as a one-stop destination for all heating-related needs, from initial system selection and installation to ongoing maintenance and repairs.

Location and Accessibility

Nestled in Perranporth, a scenic town in Cornwall, South West Heating Solutions benefits from a strategic location that allows them to serve clients across the South West region efficiently. Their physical address, Unit 3A, South West Heating Solutions, The Industrial Estate, Station Rd, Perranporth TR6 0LH, United Kingdom, places them within a commercial hub, facilitating easy access for customers and partners alike. This location underscores their commitment to being locally rooted while operating with the capability to reach a wider clientele.

Contact information, including a dedicated telephone number and website, is readily available to potential customers seeking further details or to arrange services. The accessibility of this information highlights the company's dedication to transparency and customer convenience.

Customer Feedback and Reputation

Customer feedback plays a vital role in understanding the quality and reliability of South West Heating Solutions. With 40 reviews on Google My Business, the company maintains an impressive average rating of 4.7 out of 5. This high rating is a testament to the positive experiences reported by numerous clients over time.

One frequently highlighted aspect in the reviews is the promptness and professionalism of their engineers. Customers consistently praise the company's ability to respond quickly to service requests, often commending the efficiency with which issues are resolved. For instance, reports indicate that problems are frequently addressed within short timeframes, with engineers arriving equipped to provide effective solutions, sometimes even guiding customers remotely to resolve minor issues.

Furthermore, the feedback underscores the company's expertise in handling various heating system challenges, particularly radiator-related problems and boiler installations. The consistent high ratings suggest a pattern of delivering reliable, high-quality service that meets customer expectations. The combination of technical skill and customer-focused service appears to be central to their success, fostering loyalty and encouraging recommendations within the community.

Conclusion and Recommendations

For individuals seeking a comprehensive heating solution provider in the South West region, South West Heating Solutions presents a compelling option. Their dual focus as both a supplier and contractor simplifies the process for customers looking to install new systems or maintain existing ones. The specialized radiator repair and bespoke manufacturing services add unique value for those with specific needs beyond standard installations.

When considering engagement with South West Heating Solutions, potential clients should prepare by gathering information about their specific heating requirements, existing systems, and any particular issues they might be facing. Scheduling a consultation allows the team to assess the situation thoroughly and provide tailored advice. The company's proven track record of reliable service and high customer satisfaction rates makes them a trustworthy partner for maintaining a comfortable and efficient home or business environment.

👍 Reviews of South West Heating Solutions

Julia J.

5/5

Excellent service - After enjoying the heating system for 8 years I had a problem with one of my heaters staying on permanently and not connecting to my heat app. I rang southwest heating and within 10 minutes of speaking to them an engineer rang and walked me through how to correct the error. Many thanks Neil for patience and being such a fantastic ambassador for your company.

Maggie S.

5/5

Over years of rental places I’ve experienced no heating, rubbish night storage heaters and generally cold places! So when I got my place I knew that those electric heaters needed to go!! I’ve waited 4 months since ordering but I’m so pleased with the end result! 😀👍🏻 Is it sad to be so excited over radiators!!? 🤣🤣 MASSIVE thanks to South West Heating!! 👏🏻👏🏻👍🏻

Mark W.

5/5

Neil and the came out to deal with a problem with one of our radiators extremely quickly and efficiently. The problem was sorted in minutes - and all working well now.
Thanks again - fantastic service!

Ray B.

5/5

FEBRUARY 2025
My wife and I wrote the review below after installation several years ago. As an update, we would like to add that we have had first class service from Neil and his team since that time.
Recently, we had a problem with the App which was fixed immediately and then we required a particular new part for one of our five heaters. It took a little time but Neil fixed things for us and we are grateful.
This company should be applauded for helping their customers - whenever they are needed- on the phone or by a visit.
We recommend South West Heating, without reservation.

Outstanding Quality
From the initial survey of our cottage to the one-day installation took only 8 weeks. As the heaters had to come from the manufacturers in Germany this was very impressive.
There is no hard sell involved with South West Heating Solutions. They concentrate on a high quality product, sound advice and excellent customer service.
My wife and I are delighted with our 5 heaters.
The app works well in setting each room’s heat in time intervals and the individual remote controls allow instant modification of all settings.

Rob H.

5/5

Just moved into a property with storage heaters, absolutely hated them, got in touch with South West Heating solutions who came and gave us a free no obligation survey, Neil came round and sorted everything out, the service was fantastic. Georgia in the office was also friendly and polite when I had to contact them. We went for the Sunamp water heater and that is fantastic, we also had three radiators, it has changed our bungalow for the better, so easy to control through an app. The bungalow now has warmth when we want it, my bills have also dropped. Adam the plumber and Shaun and Steve the electricians were very polite and good fun, they left the place like they hadn't been in, cleaned everything up.
Can thoroughly recommend this company to fit your heating system. Thanks guys, fantastic service.

Phil A.

5/5

This was our second installation after having the upstairs completed last year. We are very happy and love the idea that we can adjust the heating while we are out. Highly recommended and so much better than 'night storage heaters'.

Martyn T.

5/5

Having had two night storage heaters replaced two years ago, we have just had two more done, and we cannot thank south west heating enough, the cleanliness and efficiently which the workmen showed was second to none, we would highly recommend them another great job

jayne J.

5/5

Brilliant service and amazing staff, would definitely recommend. Not only were the radiators fitted quickly, but the fitters cleaned up perfectly. They explained how to use the App patiently and thoroughly.

As I work irregular hours, it's been great to be able to control the heating remotely. It's more than lived up to my expectations.