Grapevine - Poole

Harriet F.

We have recently switched over to Grapevine and we've experienced nothing but excellence. Their team is incredibly knowledgeable, responsive and proactive in resolving issues. They consistently go above and beyond, offering valuable insights and support that truly feels like a partnership. On top of that, they’re an absolute pleasure to work with. Genuinely lovely people who make a real difference, thank you!

Maria S.

Such amazing customer service.
Their response time is always within the hour, though generally within half an hour.
All matters resolved effortlessly.
They should write the manual on customer service as they are EXCELLENT.
(And I would send said manual to a few of our other suppliers - as they could well do with taking a leaf out of Grapevine's book).
Hats off to the amazing customer support team.

Edward H.

Yet again a great deal when renewing my Vodafone account!
I have been dealing with Eloise and the Grapevine team at the Poole office for over 10 years as both a business and private client and have always received first class service on any queries that have occurred.
Many thanks for all the help that I have received over the years.
A very satisfied customer - no hesitation in recommending Grapevine for 1st class service!
Kind Regards
Ed Harris

Peter B.

Eloise took the initiative to offer me a renewal option which was less expensive than the old contract and handled the process quickly, efficiently and courteously. Excellent service!

Richard L.

Great company, have used them for well over 15 years, they have diversified over the last few years whilst keeping their superb customer services. I would highly recommend them for anything from web design to mobile phones, IT services to VOIP phones. 10/10

Adriana M.

If we could rate Grapevine 10 stars, we would! My partner and I run a couple of businesses from home and had a requirement for a business internet and VOIP telephone system to improve our communications.

We first met Jeremy at a business networking group. Our first impressions were that he was friendly and very knowledgeable.

After contacting Jeremy for a quotation, he visited us in person with his colleague Paul and talked us through our options in great detail. We discussed a setup which was perfect for our needs which we didn’t even realise was possible. Communication throughout the entire process was exceptional.

We wouldn’t hesitate to recommend Jeremy, Paul and Grapevine to anyone looking to use their services.

Mike S.

I have used Grapevine for many years as suppliers of my mobile phones & contracts. An incredibly fast & efficient company where nothing is too much trouble. I just wish all companies were like this!

Liam P.

We have been dealing with Grapevine for a number of years now and have a very good relationship with their Sales Director James Spinks and can't rate either him or them highly enough.