Robert Dyas Brighton - Brighton

Robert Dyas Brighton: A Comprehensive Guide

For individuals seeking a versatile and reliable retail experience in Brighton and Hove, Robert Dyas Brighton stands as a noteworthy destination. Located at 74 Western Rd, Brighton and Hove, Brighton BN1 2HA, United Kingdom, this establishment offers a comprehensive range of products and services catering to both residential and commercial needs. With a dedicated phone line at 1273442260 and a user-friendly website at robertdyas.co.uk, prospective customers can easily access information and navigate the store’s offerings.

Specialties and Product Range

Robert Dyas Brighton distinguishes itself through its diverse selection of goods and services. Primarily, it operates as a home goods store, providing a wide array of furniture, décor, and household essentials. Furthermore, it functions as a significant appliance store, offering a selection of kitchen and laundry appliances. The store’s Christmas store is particularly well-stocked during the festive season, providing a one-stop shop for all holiday decorating needs. Beyond retail, Robert Dyas Brighton also provides a valuable courier service, facilitating convenient deliveries for its customers. As an electrical supply store, it stocks a broad range of electrical components and accessories.

Specialized services include an on-site engraver, capable of creating personalized gifts and items, and a money transfer service, offering a convenient option for financial transactions. The store’s commitment to customer convenience is further demonstrated through its delivery options, including same-day delivery for eligible orders.

Convenience and Accessibility

Robert Dyas Brighton prioritizes customer accessibility. It offers in-store pick-up for online orders, allowing customers to collect their purchases directly from the store. The store’s layout facilitates a quick visit, enabling customers to find what they need efficiently. The store is fully wheelchair-accessible, featuring a wheelchair-accessible entrance and wheelchair-accessible car park, ensuring inclusivity for all patrons. Accepted payment methods include credit cards, debit cards, and NFC mobile payments, providing flexibility for customers’ preferred payment options. A comprehensive selection of batteries and light bulbs is readily available, catering to common household needs.

Customer Feedback and Reputation

The store consistently receives positive feedback from its clientele, as evidenced by its 78 reviews on Google My Business. The average opinion is 4.1/5, reflecting a generally high level of customer satisfaction. Customers frequently commend the store’s helpful staff, highlighting the promptness and attentiveness of employees like Luda, who assisted a customer with paint selection. The store is perceived as a reliable source for a wide range of products and services, and its convenient location and accessibility contribute to a positive shopping experience. The emphasis on personalized service and efficient operations further solidifies Robert Dyas Brighton’s reputation as a valued member of the local community. The store fosters a welcoming environment where customers can find solutions to their needs.

Key Features Summary

• Extensive Product Range: Home goods, appliances, Christmas items, electrical supplies, engraving services, and more.
• Convenient Services: Courier service, money transfer, delivery (including same-day), in-store pick-up.
• Accessibility: Wheelchair access, accessible parking.
• Payment Options: Credit cards, debit cards, NFC mobile payments.
• Local Presence: Situated in the heart of Brighton, offering a quick and easy shopping experience.

In conclusion, Robert Dyas Brighton offers a compelling combination of product variety, convenient services, and a commitment to customer satisfaction. Its strategic location, accessibility features, and positive customer feedback solidify its position as a valuable resource for residents and visitors alike.

Keywords: Home Goods, Appliances, Courier, Electrical, Brighton

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Quality Score: 8

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Language Used: en

👍 Reviews of Robert Dyas Brighton

Olena B.

5/5

I really like this store. I always find everything I need there. The staff is always quick to help. Today, in the store in Brig , Luda helped me choose paint for the radiator. Very polite and attentive. Thank you!

roman G.

1/5

Rude old man behind the till. Extremely unhelpful, was unpleasant to deal with the moment I walked in. Wouldn’t even say hello, had a face of a slapped arse and was giving me attitude for no reason, furthermore did not help me at all with what I needed. Was sulky and was extremely unprofessional and gave off some what aggressive vibes, do not recommended and based on other reviews it sounds like they dealt with the same old bloke. Made me feel extremely unwelcome and just as if I’d ruined his day when I was simply trying to make a foreign transfer and add money in his pocket, I feel as if he did just didn’t like me based on my appearance because I was nothing but polite to this sulky old man and he should know better then to treat any customers with that little respect when running a business. If you need help with sending money abroad, DO NOT COME HERE.

Peter A.

1/5

My wife and I had the misfortune to shop at this store last week.

Upon reaching the till with our goods we were greeted by a very loud man who asked my wife if we had a mydyas loyalty card. My wife replied that we did not to which the man replied rather aggressively " well why not?"

Before I could open my mouth to tell him that my wife and I choose not to have our details shared with multiple companies he bellowed " Shall I solve that for you then?"

I am not sure if this fellow regards himself as the Hercule Poirot of the retail world, solving the "problem ' of customers who do not wish to have a store card thrust upon them but we both found him to be pushy, aggressive and off putting.

When my wife and I go shopping we simply wish to enjoy some time browsing and to be served politely if we make a purchase.

We left this store feeling as though we had both been harassed by an aggressive snake oil salesman in a morroccan medina.

We will not be shopping here again.

I. P.

5/5

Very friendly and approachable staff, especially JJ, he really helped us find the right type of materials for our diy project and he explained their offer system.

CHRYSOULA F.

5/5

Good store, wide selection of goods, very friendly and helpful staff, especially JJ. Thank you!!!

Paiva R.

5/5

I was helped today by the red-haired girl (I forgot to ask her name) and she was so incredibly sweet and helpful. I saw her being super chatty and helpful with other customers too. I will definitely try to shop at Robert Dyas more because she just left such a good impression on me.

Matthew M.

1/5

Rude and aggressive. I asked a member of staff to ‘unlock’ an item that I wanted to buy (they lock items upstairs as they clearly have theft problems-staff to lazy to be upstairs?). When she admonished me for trying to take the item-very expressive on ‘I told you I was going to get the magnet’, I explained that she was rude and I did not want the item any more. A rather aggressive male colleague then chipped in that she was not being rude and attempted to intimidate me by his close presence. So, no marks for customer service and it won’t be long before RD goes the way of other high street shops.

Wohnung L.

3/5

Ok for a quick buy. If you want competent and friendly service, there are better places including other Robert Dyas