Toolstation Altrincham - Altrincham

Address: Unit 2, Toolstation Altrincham, Atlas Point, 31 Atlantic St, Broadheath, Altrincham WA14 5FA, United Kingdom.
Phone: 3303333303.
Website: toolstation.com
Specialties: Hardware store, Building materials store, Electrical supply store, Home improvement store, Paint store, Plumbing supply store, Tool store.
Other points of interest: Delivery, In-store pick-up, In-store shopping, On-site services, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Wi-Fi, Wi-Fi, Quick visit, Batteries, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 87 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of Toolstation Altrincham

Toolstation Altrincham Unit 2, Toolstation Altrincham, Atlas Point, 31 Atlantic St, Broadheath, Altrincham WA14 5FA, United Kingdom

☎️3303333303

⏰ Open Hours of Toolstation Altrincham

Monday: 7 am–7 pm
Tuesday: 7 am–7 pm
Wednesday: 7 am–7 pm
Thursday: 7 am–7 pm
Friday: 7 am–7 pm
Saturday: 7 am–6 pm
Sunday: 9 am–4 pm

{
"content": "

Toolstation Altrincham

Located in the heart of Broadheath, Toolstation Altrincham is a one-stop shop for all your hardware and building materials needs. With a wide range of products and expert advice, this store is a must-visit for any DIY enthusiast or professional.

About the Store

Toolstation Altrincham is part of the well-established Toolstation group, a leading supplier of hardware and building materials to trade professionals and DIYers alike. The store offers an extensive selection of products, including electrical supplies, plumbing materials, paint, tools, and more.

Specialties

Hardware store, Building materials store, Electrical supply store, Home improvement store, Paint store, Plumbing supply store, Tool store,

Other Points of Interest

Delivery, In-store pick-up, In-store shopping, On-site services, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Wi-Fi, Wi-Fi, Quick visit, Batteries, Credit cards, Debit cards, NFC mobile payments, Credit cards

Opinions

With 87 reviews on Google My Business, customers have consistently praised the team's excellent service and helpfulness. One customer noted that the staff went above and beyond to save them money by finding a cheaper alternative for their materials. The store's commitment to customer satisfaction is evident in its high rating of 4.6/5.

The store's convenient location and wide range of products make it an ideal destination for anyone looking for hardware and building materials. Whether you're a seasoned DIY pro or just starting out, Toolstation Altrincham has everything you need to complete your project.

The store's friendly and knowledgeable staff are always happy to offer advice and guidance, ensuring that you find the right products for your needs. With same-day delivery options available, you can get your materials delivered quickly and easily, saving you time and hassle.

At Toolstation Altrincham, you can trust that you're getting the best products and service in the area. With its excellent reputation and commitment to customer satisfaction, this store is a must-visit for anyone in need of hardware and building materials.

Don't settle for anything less – visit Toolstation Altrincham today and experience the difference for yourself.

With its wide range of products and expert advice, Toolstation Altrincham is the perfect destination for anyone looking for hardware and building materials. Whether you're a DIY enthusiast or a professional contractor, this store has everything you need to complete your project.

From electrical supplies to plumbing materials, paint to tools, Toolstation Altrincham has it all. With its convenient location and excellent service, you can trust that you're getting the best products and advice in the area.

So why wait Visit Toolstation Altrincham today and discover the benefits of shopping with a local, independent store. With its commitment to customer satisfaction and excellent reputation, you can trust that you're getting the best possible service.

Whether you're a seasoned DIY pro or just starting out, Toolstation Altrincham is the perfect destination for all your hardware and building materials needs. With its wide range of products and expert advice, you can trust that you're getting the best possible service.

Don't miss out on the benefits of shopping with Toolstation Altrincham. Visit today and discover the difference for yourself.

With its excellent reputation and commitment to customer satisfaction, Toolstation Altrincham is the perfect destination for anyone looking for hardware and building materials. Whether you're a DIY enthusiast or a professional contractor, this store has everything you need to complete your project.

Don't miss out on the benefits of shopping with Toolstation Altrincham. Visit today and discover the difference for yourself.

👍 Reviews of Toolstation Altrincham

Stephen B.

1/5

Wanted to return a £10 stock item 50 days after purchases not used still in original packaging unopened but refused refund or credit. So I took my business to the neighbouring store.

Khaled G.

5/5

Excellent team. Very focused and customer centred.
Very helpful, not for the first time. This time I needed advise regarding buying some materials for painting. The staff (junior and senior made all effort to help me and saved me a third of price by buying the same products from the same brand in a cheaper price.

Ben H.

1/5

Absolutely appalling customer services received in your Altrincham branch today from Dave. Ordered a product for click and collect. Waited to receive the text to say it was available for collection, which was received at 9.19am. Drove 20 miles to the store only to be told that the product wasn’t available and that they’d have to issue a refund, which takes up to 5 days. I asked why I received a text to say that the order was available for collection when it wasn’t, any why nobody bothered to call me to say the item wasn’t available, and instead let me drive all the way to the store to find out, and was told ‘how would we do that?’ It’s called a telephone. Dave then continued to say that I was being sarcastic, rude and such, when I merely was questioning the level of customer services received and why he found it acceptable. At this point I started to get irate due to his lack of willingness to help, to which Dave shouted at me across the desk ‘you’re shouting at me’. Ironic much? Absolute shambles of a company, and the customer service received from Dave is probably the worst I have had in years.

Another member of staff, James, suggested to Dave to step away due to the manner in which he was finding it acceptable to speak to me. James then looked at other options, called other branches and such and acknowledged my frustrations in the process. Unfortunately the only resolution was to issue a refund, despite one being in stock just a few miles down the road at another branch, but James’ efforts were greatly appreciated, especially given the customer services received from Dave prior.

Sadly even through James’ best efforts, there is no way I would ever recommend this branch to anyone.

June H.

5/5

Keith and Chris were very very helpful and friendly. I was struggling with wheel sizes for my dog bus and had to return the original wheels I purchased. The second visit the return and replacement was efficiently dealt with. I would recommend 100%..

Mohamed M.

5/5

Five star service. Jade (the manger) helped me to pick the correct equipments I needed for my project. He showed a great manner and professionalism. It was my first time to but from them, but I was really impressed. Definitely, I will try them again.

Alan E.

1/5

Don't be fooled by there order before 9.00pm Mon-Thurs spend £25.00 next day delivery it ain't happening more like 48 hours then when you complain they haven't got a clue pass you over the staff in store are not polite and unprofessional go screw fix instead never had a problem there for all my hassle and waiting all I received was a good will gesture of 10% off next purchase I will never use this unprofessional company again couldn't tell me where my delivery was and then found out evri delivery joke they turned up when they fancy too all round gave it one because couldn't go lower" very Very unprofessional company

Lucy E.

1/5

They had absolutely no idea what they were doing there. I had a quick basket to pick up, however the cashier insisted that I was in the wrong shop and that I needed to go to screwfix. No, I wasn't wrong, just clearly the cashier's aren't taught how the online store works. Definitely will never be going here again.

Graeme P.

5/5

Awesome team. Great personal service. Always handed things on a first name. Products ready and waiting. Always helpful to get what I need!