Phoenix Fireplace World Ltd - Kidderminster

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Located on New Road in Kidderminster, Phoenix Fireplace World Ltd is a reputable fireplace store offering a wide range of fireplaces and related accessories. The company is renowned for its high-quality products and exceptional customer service.

Specializing in

• Fireplace store

Other Points of Interest

• Delivery
• On-site services
• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Credit cards
• Debit cards
• NFC mobile payments

The company boasts a 4.7/5 average rating based on 45 reviews on Google My Business. Customers appreciate the helpful advice they receive in the salesroom and the exceptional service throughout the purchasing process.

Some highlights mentioned in customer reviews include:

• The flexibility to order bespoke pieces, such as a custom marble surround.
• Efficient and reliable delivery services.
• Generous return policies.

With a diverse selection of fireplaces and accessories, Phoenix Fireplace World Ltd is an excellent option for those seeking a high-quality and trusted provider. Address: 38 New Rd, Kidderminster DY10 1AF, United Kingdom. Phone: 1562823282. Website: phoenix-fireplaceworld.co.uk.

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"summary": "Phoenix Fireplace World Ltd is a fireplace store in Kidderminster, offering a range of fireplaces and accessories with exceptional customer service.",
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"word_count": 967,
"quality_score": 9,
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👍 Reviews of Phoenix Fireplace World Ltd

GRAHAM H.

5/5

Purchased the "York " Marble fireplace with inset electric fire and couldn't be happier. From helpful sales room advice right through to the actual fitting, the staff have been more than helpful. Even going the extra mile to manufacture a bespoke marble surround to suit my requirements. No hesitation in recommending.

Dean B.

5/5

We found a fire surround in the showroom we wanted; however, we needed higher and broader pillars. The staff were very accommodating. I submitted drawings with new dimensions, and everything was outstanding; nothing was too much trouble. It is a breath of fresh air to work with a professional company. Thank you

Jerry T.

5/5

Fantastic service from Carl at Phoenix, everything was taken care of from the ordering right through the fitting and sign off of the fire by Steven. Thank you Guys, would recommend your service to anyone who needs a fire.

Maurice K.

5/5

A very warm (No pun intended!) welcome. Great advice and a wide range of fires to choose from and try. Excellent, friendly service - just waiting for our survey and installation of our chosen fire. Well worth a look at the large range in stock. Love our new fire.

Julie G.

5/5

Phoenix Fireplace World-Kidderminster
I have visited numerous fire & fireplace showrooms in Worc's. over the last six months & always left disappointed. When i walked into Phoenix Fireplace World in Kidderminster I was greeted by a friendly sales guy who was extremely welcoming & helpful.I walked around the impressive showroom at my leisure without being hassled by any pushy sales staff!When i did require advice the staff were on hand to help me.
I was so impressed with the service they were providing , the competitive prices & knowledge that I purchased a fire & surround on the same day.
The fire place & fire arrived a week earlier than the timescale given & fitting was booked in for the following week.
I want to thank Steve who came to fit the fireplace & fire.Steve was very professional , arrived on time , very polite , he respected my property & explained the fitting process before he started.
I highly recommend Phoenix Fireplace World , such a professional outstanding company & a fabulous team.
Thank you 🙂

Diana S.

5/5

If you are looking for a new fireplace this is definitely the place to go. So much choice, there is something to suit all tastes. Steve and Carl were very helpful and friendly, gave us time to have a really good look around but always there if we needed advice or help. Our new fireplace and fire were fitted yesterday (must mention the fitter because he has done a fabulous job). We are absolutely thrilled and our living room has now been transformed. Thank you Phoenix Fireplaces.

Michael L.

5/5

Ordered a suite, on February 20th, Carl said it would be ready within four weeks,
We had a call from Steve the fitter last weekend, arranged fitting for today, Steve was here before 9.00am, suite fitted, cleared up, great job done, even a quick instruction how to operate the remote.
Very immpressed

Lyn M.

5/5

This is the second time we have used Phoenix. In our last house we were so pleased with the service that we had no hesitation in using them again on moving to a new home. The personal service was excellent from all the help and advice given by Carl right through to the fantastic fitting by Steve. We are so pleased with our fire and fireplace. A massive thank you.