Chess ICT - Alderley Edge

Paul N.

I have just signed up to my very first business account with Liz O' Connor and I have to say the service I have received during the whole process was fantastic. Liz explained all the options that were available to me and listened to what I needed from a contract in order to help support my UK wide First Aid Training business. No query was ever a hassle and I cannot thank Liz enough. I will be back very soon as you now have a customer who will be definitely returning in the future.

Thank you so much

Paul
PSN Training

Kelly B.

⭐️⭐️⭐️⭐️⭐️
A Refreshing, Consultative Approach

I don’t usually respond to cold contact or sales calls, but Natalie Taylor first reached out via LinkedIn - and from the start, she was engaging, communicative, and genuinely consultative in her approach. She stayed in touch without being pushy or intrusive, and over time, completely won me over through her thoughtful nature and professional warmth.

Her friendly, consistent follow-up and focus on building trust really stood out. The whole process of switching our mobile contracts was smooth, and I felt supported throughout. Highly recommend working with Natalie if you value both great service and a human touch.

John P.

I have had excellent service from the sales manager (Kira-Beth), project manager (Anna) and field engineer (Martin) in getting us set up with a new phone call management system. They work as a great team and I would have no hesitation recommending Chess to other business customers. What I particularly liked was the way they took the time to talk through and understand the needs of our organisation as well as just how helpful and responsive they were as individuals. Really good - thank you.

Kate O.

We've just had a new phone system installed at work and Chess ICT have been incredibly helpful to find the best solution for us.
Martin Cosgrove helped us to get everything up and running and has been a wonderful support. So far so good! It's all working well and this will definitely benefit our company. Thank you Martin!

St J. A. S. J. C. O. E. S.

We can not recommend Chess enough, a great company and a big thank you to Martin Cosgrove for installing our new school phone system. Martin was very friendly, efficient and extremely helpful at talking us through how our new system works. He took his time and made sure we were happy with the work provided. Thank you!

Michelle L.

Susie took my initial call when I reported the fault. She was helpful from start to finish, professional and friendly. She understood the urgency to the fault and said she would do her very best to get an engineer to call me to discuss and resolve. The engineer called back very promptly. Very grateful. Thanks Michelle at MS

Peter W.

Gareth contacted me to renew our Mobile Phone contract. Price wentr down and he also helped us sort out a new replacement phone. Great services and always friendly. He always seems to go that exrta mile with a smile.

Guenther W.

Recently enquired about upgrading our business internet to full fibre (FTTP). Prior to signing a contract, we had quite a few questions about the contract and installation and our account manager Tom Larkman patiently answered all our questions in detail.
In short: Great customer service!
Considering my previous dealings with ChessICT, they were always quick and helpful to address any issues and I can highly recommend them. Dealing with them is always easier and faster than the usual big telecom companies.