HelpinU Solar - Bristol

John Byrne

The company provided detailed information on the system being installed and organised the scaffolding.
The installation team were friendly and efficient. They went out of their way to make sure we were happy with the work done and asked for input where options were available.
Thanks to Josh, John and his team!

Rachel Bartlett

HelpinU Solar installed solar panels and new battery storage on our new build commercial unit and did a great job. They were exceptionally patient with us throughout the process, despite a few delays on our side including broadband issues delaying the final commissioning by months. Thanks to Steve, Josh (who has been brilliant answering my random questions on the system!) and the installation team.

Derek Young

I have had an 8 panel system with a Solis Hydrid inverter that allows me to add a Stirage Battery at a later date.
Mark arrived to carry out a site survey. Very pleasant, professional and knowledgable person. Explained to me fully what the sytem would consist of. All my questions and concerns were answered in a very clear and understandable way. Mark was brilliant.
Luke sent me details of the system along with an installation date. Josh sorted out my upgrade to a Hybrid Invertor without any problems.The scaffolding went up without any hitches.
John and his team carried out the installation in a very clean and tidy manner without any disruption to my day.
I give them 100% for customer service satisfaction.
An excellent company with a great team of employees.
I thoroughly recommend them.
BS14

Darren Button

HelpinU solar installed my panels and battery towards the end of August 2023. From the survey to the install were very efficient. They spend time explaining everything, there was no hard sell like I had from other companies.

They talked me through everything and let me choose the set up I wanted, and were more than happy to give advice of pros and cons of different equipment available.

The day of the install -
I had already used the scaffolding gain access to the roof to brush down the moss and clean the gutters out.
I also gave the roof a good inspection to make sure no roof tiles were broken.

The install team were very good. They gave me piece of mind when on my roof and in the loft. They were even happy for me to join them both on the roof and in the loft and take and answer any questions I had.

During the install two tiles were accidentally broken and they went to the local roofing supplies and fitted and replaced them with no problems.

It’s coming up to 6 months now since install and I’ve not had a problem with the system. The app gives me all the details of what energy the system has produced, what I’ve taken from the grid and what I’ve exported to the grid.

I would highly recommend this family company HelpinU to carry out your survey and installation. They do put the customer first and there is no spin and waffle when dealing with them.

kerrie cross

From start to finish easy, quick, instalment.
I was kept well informed from the engineer advisor.
The team that fitted the panels were amazing, hard working tidy and polite. Very impressed.

Neil Sangster

From the start dealing with HelpinU was a positive experience. Their quote was comprehensive, detailed and competitive. The installation and commissioning went very smoothly, and we now have an operational solar panel system installed across our roof, garage and loft space. There was no hassle or mess at all, and everything was left in excellent condition and clean at the end of each working day. The standard of workmanship was second to none. The customer support was / is excellent, and I would not hesitate to recommend HelpinU.

HEIDI Greenfield

From start to finish of my solar panels with battery and bird protection installation Helpin U were brilliant. Knowledgeable, friendly, honest advise - no overselling, which was appreciated. The fitting team was fabulous, excellent work ethic (not so much the singing maybe ?) obviously a well knit team. Nothing was too much trouble and it was a pleasure to have them work on my property. Will, and have already, recommend these guys.

Gill Allenby

Our Solar system was completed at the end of June this year. The whole experience has been amazingly smooth. The General Manger visited to assess the site and advise us of how the project would evolve.

The whole process was top-notch - couldn't be faulted. From the Team who put the panels on, the battery in place and set-up the Electricity system, to the Scaffolding Team. All were very courteous, got on with the job and explained what we should expect while they were with us.

We will not know until next year whether it has been financially rewarding, but we feel that the cost was reasonable - we seem to have had rather too much inclement weather since the system was installed - time will tell. It would have been good to have had a Breakdown of the costs, but appreciate that this is a double edged sword. However, we requested this after paying the Bill, but the request was denied.