Toolstation Doncaster - Doncaster

Address: Trade and Business Centre, Unit 2-3 Wheatley Hall Rd, Doncaster DN2 4BH, United Kingdom.
Phone: 3303333303.
Website: toolstation.com
Specialties: Hardware store, Building materials store, Electrical supply store, Home improvement store, Paint store, Plumbing supply store, Tool store.
Other points of interest: Delivery, In-store pick-up, In-store shopping, On-site services, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Wi-Fi, Wi-Fi, Quick visit, Batteries, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 216 reviews on Google My Business.
Average opinion: 4.7/5.

📌 Location of Toolstation Doncaster

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Toolstation Doncaster: Your Premier Hardware and Home Improvement Destination

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In the heart of Doncaster, Toolstation offers a comprehensive range of hardware, building materials, and home improvement solutions. Located at Trade and Business Centre, Unit 2-3 Wheatley Hall Road (DN2 4BH), this branch serves the local community and surrounding areas with a wide array of products and services designed to meet various DIY and professional needs.

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Location and Accessibility

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Situated at Trade and Business Centre, Unit 2-3 Wheatley Hall Road in Doncaster (DN2 4BH), the Toolstation branch is easily accessible for customers seeking hardware and DIY supplies. Its strategic location in the DN2 postcode area makes it a convenient stop for both local residents and businesses within Doncaster and the wider South Yorkshire region.

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Recognizing the importance of accessibility for all customers, Toolstation Doncaster has implemented several features to ensure an inclusive shopping experience. The premises boast a wheelchair-accessible car park, a wheelchair-accessible entrance, and wheelchair-accessible seating areas within the store. Furthermore, a wheelchair-accessible toilet is available for customers' comfort and convenience. These thoughtful adaptations demonstrate the store's commitment to serving customers with diverse mobility needs.

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Product Range and Specialties

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Toolstation Doncaster specializes in several key areas, making it a one-stop destination for numerous projects. Customers can explore the store's offerings within the following categories:

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  • Hardware Store: Essential metalworking and general hardware items are readily available.
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  • Building Materials Store: From bricks and mortar to insulation and roofing materials, construction essentials are supplied.
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  • Electrical Supply Store: A comprehensive selection of electrical tools, components, and wiring supplies caters to electricians and DIY enthusiasts alike.
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  • Home Improvement Store: Paints, wallpaper, tiles, and other renovation materials help transform living spaces.
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  • Tool Store: Power tools, hand tools, workshop equipment, and gardening implements fill this vital section.
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  • Plumbing Supply Store: Necessary plumbing fixtures, pipes, fittings, and accessories are conveniently stocked.
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  • Paint Store: A variety of high-quality paints from different brands are available for interior and exterior use.
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Based on customer feedback, the store is praised for its good range of products and competitive pricing. Regular promotions and discounts are reportedly available, offering additional value to shoppers.

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Services Offered

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Toolstation Doncaster provides several services to enhance customer convenience and satisfaction:

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  • In-store Shopping: Customers can browse the extensive product range firsthand and receive assistance from knowledgeable staff.
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  • In-store Pick-up: For orders placed online via toolstation.com, customers can choose this option for fast, convenient collection.
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  • Quick Visit: Ideal for customers needing minor items or specific services without committing to a full shop visit.
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  • Delivery: Home delivery services are available, with the added benefit of same-day delivery options for urgent needs.
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  • Batteries: Replacement batteries for various devices, including power tools, are sold at the store.
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The store also facilitates payments through multiple methods, accepting credit cards, debit cards, and NFC mobile payments, ensuring a smooth transaction process for all customers.

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Customer Experience and Reputation

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Customers consistently share positive feedback about their experiences at Toolstation Doncaster. Reviews highlight the store's helpful and polite staff, who are described as 'always obliging and respectful'. The efficiency of the service is frequently noted, with customers appreciating that 'products are ready and available as they say'. The store's practice of checking regional stock centres if an item is not immediately in stock at the Doncaster location is also seen as a significant advantage.

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Many reviewers commend the consistent quality and value offered by the store. The availability of promotions and the overall 'good prices and quality' are key factors contributing to its positive reputation. The pleasant shopping atmosphere and helpful assistance from staff members further enhance the customer experience, making Toolstation Doncaster a well-regarded choice for hardware and home improvement needs in the area.

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Facilities and Amenities

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Toolstation Doncaster is equipped with modern amenities to cater to customer needs:

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  • Wi-Fi: Complimentary wireless internet access is provided throughout the store and premises for customer convenience.
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  • On-site Services: Various services are available on-site, including battery replacement and quick visit options.
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The combination of a vast product selection, reliable services, convenient location, and positive customer reviews makes Toolstation Doncaster an excellent choice for anyone seeking hardware, building supplies, or home improvement solutions.

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Online Presence

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For more information about Toolstation Doncaster or to explore their product range, customers can visit their official website at toolstation.com. The store can also be contacted via telephone at 3303333303. While online ordering is available, customers are reminded that stock availability shown online might differ slightly from actual in-store availability.

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Why Choose Toolstation Doncaster

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Toolstation Doncaster stands out as a reliable hardware and home improvement retailer in the Doncaster area, offering:

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  • A wide selection of products across multiple categories, from hardware and tools to paint and plumbing supplies.
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  • Convenient services like in-store pick-up, delivery options, and quick visit facilities.
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  • A commitment to customer service, reflected in consistently positive reviews regarding staff helpfulness and product availability.
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  • A well-stocked store with the ability to source items from regional depots if they are not immediately available.
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  • A range of promotions and competitive pricing to help customers get the best value.
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  • Excellent accessibility features, ensuring a welcoming environment for all customers.
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With its extensive offerings, reliable service, and focus on customer satisfaction, Toolstation Doncaster is highly recommended for anyone undertaking DIY projects, home improvements, or professional building and maintenance tasks in the Doncaster region.

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Summary of Key Features

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Toolstation Doncaster provides a comprehensive hardware and home improvement shopping experience with a wide product range, essential services, convenient location, and strong customer feedback regarding product availability, staff assistance, and value for money.

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"summary": "A well-regarded hardware store in Doncaster offering extensive DIY supplies, home improvement materials, and reliable services.",
"keywords": ["Hardware Store", "Home Improvement", "DIY Supplies", "Doncaster", "Toolstation", "Building Materials", "Electrical Supplies", "In-store Pick-up"],
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"quality_score": 9,
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👍 Reviews of Toolstation Doncaster

Toolstation Doncaster - Doncaster
Nomis
5/5

Nice staff, good range of products, prices ok,

Toolstation Doncaster - Doncaster
MrKev909
2/5

Not the best bit rude is Lee and a clean shirt could be good. First issue I’ve noticed on Toolstation network

Toolstation Doncaster - Doncaster
Maureen M.
5/5

Just been to Toolstation Doncaster today, excellent service as usual. Very helpful young man and young lady. Very polite, nothing too much trouble and a sense of humour.Many thanks

Toolstation Doncaster - Doncaster
Kevin J.
5/5

Always obliging and respectful.
Products are ready and available as they say.
If they don't have the stock in this depot they will check regional stock centres.
Good prices and quality. Regularly have promotions

Toolstation Doncaster - Doncaster
piotr P.
1/5

Rudest customer service ever ! ,
Bought a water pump , on the website said that starting water level can be 50mm , on the pump label 200mm which is 8inch , so when I wanted to use it and dept it in the water it didn’t start at all , so I switched it off and brought back to the shop , explained all the situation and wanted to replace with a different one , (because on the 50mm it won’t work)
Which I’ve been told it’s not a problem and it can be replaced .
So I were looking for a different one for about 20minutes, and asking questions what they would recommend for the basement low water but the guy was so rude , and said he have no clue about it and whichever I will pick it will be my choice .
So then after 20minutes when I found a product that I want this guy on a till (which I tried to find out a name and he refused to tell me ) told me that I’m lying and he won’t do a replacement .
I’ve asked to see if I can talk to a manager but he said he's the manager and still refuse me to give his name , so I didn’t give up and asked to speak to someone above him , so he gave me the number which I thought was customer service, it was number for the actual pump supplier 🤦‍♀️ , so I returned back to the shop and told him I didn’t want to speak to supplier but I want to speak to someone that I can raise a complain about his behaviour .
So finally he gave me a number to the customer service and wrote a name on a receipt of the lady (Hanna) that served me first time . And at the and he still refused to give his name , and introduced himself as Hanna and wanted to shake my hand !
What a low level behaviour if you can’t work under pressure or you have no idea how to help customers you shouldn’t be in this place , literally wasted 2 hours going back and forth , at the end went somewhere else and been helped and bought a proper product !

Toolstation Doncaster - Doncaster
J W.
5/5

Great service, always quick, amd really helpful staff.

Toolstation Doncaster - Doncaster
andrea W.
5/5

Great service to from gill today very helpful with catalogue and advice on products needed to purchase, great customer service.

Toolstation Doncaster - Doncaster
Alec B.
5/5

Kieran was amazing. Spotted my mistake on my order and saved me a huge headache before I left the shop!! Top man!

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