Screwfix Southall - Southall

Address: Great Western Trade Park, Units 2A &, 2B Armstrong Way, Southall UB2 4SD, United Kingdom.
Phone: 3330112112.
Website: screwfix.com
Specialties: Hardware store, Bathroom supply store, Building materials store, Do-it-yourself shop, Electrical supply store, Home improvement store, Plumbing supply store, Tool store.
Other points of interest: Delivery, In-store pick-up, In-store shopping, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards, Free parking lot, On-site parking.
Opinions: This company has 294 reviews on Google My Business.
Average opinion: 4.3/5.

πŸ“Œ Location of Screwfix Southall

Screwfix Southall: Your Premier Hardware and Home Improvement Destination

Introduction to Screwfix Southall

Located within the bustling commercial hub of Southall, Screwfix Southall operates as a vital component of the well-known Screwfix group, offering a comprehensive range of building materials, tools, and DIY supplies. Situated at the Great Western Trade Park, specifically within Units 2A and 2B on Armstrong Way, the store is easily accessible from various parts of Southall and surrounding areas. Its strategic location places it within reach of a diverse clientele, including homeowners, contractors, and businesses, making it a go-to destination for all things hardware and home improvement in the region. The store's full address is Great Western Trade Park, Units 2A &, 2B Armstrong Way, Southall UB2 4SD, United Kingdom, ensuring clarity for customers planning their visit.

Core Offerings and Specialties

Screwfix Southall functions as a multi-category retail outlet, specializing in numerous facets of home maintenance, improvement, and construction. It serves as a one-stop shop for customers requiring a wide array of products and services. Key areas of expertise and product availability include:

  • Hardware Store Essentials: From basic tools and fasteners to more specialized hardware components, the store stocks the fundamental requirements for any DIY project or professional task.
  • Bathroom Supply Store: Customers looking to renovate their bathrooms can find fixtures, fittings, tiles, and related supplies in one convenient location.
  • Building Materials Store: Offering a selection of bricks, mortar, insulation, roofing materials, and more, this branch caters to structural and construction needs.
  • Do-It-Yourself Shop: A central pillar of Screwfix's appeal, providing everything needed for personal home improvement projects, from painting to basic repairs.
  • Electrical Supply Store: Equipped with a broad range of electrical fittings, cables, switches, and distribution boards, catering to both domestic and light commercial electrical requirements.
  • Home Improvement Store: Offering solutions for enhancing the functionality and aesthetics of homes, including furniture, decor, and improvement materials.
  • Plumbing Supply Store: Stocking pipes, valves, fittings, and associated tools necessary for plumbing installations and repairs.
  • Tool Store: Providing access to power tools, hand tools, workshop equipment, and maintenance accessories for professionals and enthusiasts alike.

The sheer breadth of offerings makes Screwfix Southall an invaluable resource for anyone involved in property maintenance or development in the Southall area and beyond.

Convenience and Customer Experience

Recognizing the importance of customer convenience, Screwfix Southall offers several services designed to enhance the shopping experience:

  • In-store Shopping: A well-organized layout allows customers to easily navigate the various product sections and find what they need.
  • In-store Pick-up: Online orders can be collected directly at the store, saving customers delivery charges and waiting time.
  • Quick Visit: The store caters to customers with limited time, offering efficient service for straightforward transactions or inquiries.
  • Same-day Delivery: For added convenience, customers can avail themselves of same-day delivery services for eligible orders, ensuring timely receipt of necessary materials.
  • Free Parking Lot: A dedicated on-site parking area provides ample space for customers arriving by car, eliminating the stress of finding parking nearby.
  • Payment Options: Multiple payment methods are accepted, including credit cards, debit cards, and NFC mobile payments, catering to diverse customer preferences.

Accessibility and Inclusivity

Screwfix Southall is committed to ensuring that its facilities are accessible to everyone. Key accessibility features include:

  • Wheelchair-accessible Entrance: Providing easy access for customers with mobility challenges.
  • Wheelchair-accessible Car Park: Designated and accessible parking spaces are available nearby, enhancing convenience for visitors with reduced mobility.

These features demonstrate the store's dedication to serving all members of the community effectively and respectfully.

Customer Feedback and Community Standing

The performance and reputation of Screwfix Southall are frequently highlighted in customer reviews. The store maintains a strong standing on platforms like Google My Business, boasting an impressive average rating of 4.3 out of 5 based on 294 reviews. This positive reception underscores customer satisfaction with various aspects of the shopping experience.

Customer testimonials often praise the exemplary customer service, with specific mentions of helpful staff members like Junaid and branch managers like Ben. Reviews frequently highlight the friendly and efficient service received, the convenience of in-store collections, and the effectiveness of the online ordering process despite occasional minor hiccups, which are promptly resolved through personal interaction in-store. The emphasis on providing excellent customer service appears to be a cornerstone of the Southall branch's operational philosophy.

Conclusion and Recommendation

For anyone involved in home improvement, construction, or maintenance activities in or around Southall, Screwfix Southall stands out as a highly recommended destination. Its extensive product range, coupled with convenient services like in-store pick-up, same-day delivery, and excellent customer feedback regarding service quality, makes it an indispensable resource. The store's focus on accessibility and customer satisfaction, as evidenced by numerous positive reviews, further solidifies its position as a reliable and customer-centric business. Whether you're a professional tradesperson or a homeowner embarking on a DIY project, Screwfix Southall offers the products, expertise, and convenience needed to succeed.

πŸ‘ Reviews of Screwfix Southall

Screwfix Southall - Southall
Critique T.
5/5

Top class customer service from Screwfix colleagues in Southall branch today. Placed order online which payment went through but order did not (connection issue). Went in store and was provided excellent customer service and really friendly service from young gentleman & lady. Loved the service and attitude!! Keep it up πŸ‘πŸΎ

Screwfix Southall - Southall
Lillian A.
5/5

Junaid was exemplary in his awesome customer service. On arrival for my collection of my order, Junaid had prepped all on advance. I always.come to Southall Branch due to the wonderful c.Customer Care. Thank you also to Mgr - Ben! Great team!!

Screwfix Southall - Southall
Imino1Donmega
4/5

Plenty of parking. Good service. No big queue. What more can you say?
I guess one bad thing is the staff member smoking infront of the entrance to the door. Not great first impressions

Screwfix Southall - Southall
Azer
5/5

Had a very good experience with Customer service advisor Leith Brown. Southall iron Bridge branch next to Matlan. Highly professional, full of energy, knowledgeable person and an assert to Screw fix. Made my purchase so easy.
10/10 .
Highly recommend.

Screwfix Southall - Southall
Steve C.
5/5

Great customer service at Srewfix Southall. Junaid was brilliant. I returned some items he was so efficient and good humoured . Love the way this company does business

Screwfix Southall - Southall
Haseeb K.
5/5

Amazing service, product knowledge and customers assistance.

Superb product understanding and able to help get everything I needed.

Big respect Justin the manager and his team.

Screwfix Southall - Southall
sukhdeep K.
1/5

The guy in the store has no sence to talk. His name is Mehran. I aked him a simple question and he started shouting. Recommendation is not to go as they don't know how to deal with tge customs. Request to scew fix to have close look onto it as these guys are spoiling screw fix's brand image.

Screwfix Southall - Southall
ONLY1PUN
5/5

Very helpful staff member greeted us upon entering as it was pretty much empty at the time.

Was not sure as to what exactly the size of replacement item we needed so we spoke to and got lots of advice and ordered the pol. chrome door handles required along with other bits which we needed.

We should receive a text when to collect which is great as not living too far makes it easier too.

Great location to get to the store and plenty of parking so when we look to return it's definitelythis branch we head back too.

Thakyou screwfix team😊

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