Skin Health Solutions - High Wycombe

Mandy M.

They are the supplier to my skin clinic and have been for approximately 8 years. I use both Genosys & Epiderma5 products. Both a big success with my clients.
I always receive a great service from the team. Thank you!

The L. M.

I trained with Emma Coates and used their microneedling pen device and successfully built up my client based with great results. I stock the Genosys product range and find the support from Phoebe outstanding. She is very responsive to queries and I also recently had 1 to 1 product training to update my knowledge on their new products.

Aly P.

I trained with Emma Coates, skin Health Solutions provide the products. The training was fantastic. I felt confident to start working the very next day. I have had the most fabulous results with every single client. The genosys products are fantastic. The support I have received from skin health solutions has been brilliant. You can phone them for the smallest thing. Highly recommend this company.

Kalista A.

Product training day with Kayleigh. This was our 2nd training day with Emma Coates Training and we had a brilliant day. Great venue, knowledgable trainer and lovely products. We love our Genosys range even more than we did before. Thank you Kayleigh and Nancy for such a well run day.

Suzy N.

CHECK YOUR DERMAFIX DEVICE - IT HAS THE CE MARK ON THE BOX WHICH IS NOT THE CE MARK REQUIRED FOR MICRONEEDLING ACCORDING TO THE MHRA .IT IS A CHINESE ELECTRICAL CHECK CERTIFICATE- CHECK THAT YOUR INSURANCE WILL STILL COVER YOU WITHOUT IT

I am so upset as I write this . I trained with Emma Coates in feb this year . I thought the microneedling training was amazing . The tutor went through everything in depth . We were shown how to treat acne , pigmentation , surgical scars , etc etc
We were trained using the dermafix k pen , the same pen that is in the kit they encourage you to buy . The tutor explained that you have to be careful to always buy a device that is CE marked , just like the dermafix k , the CE mark is on back of the packaging . As you may struggle to get insurance without it . I had just bought the DR Pen , but a it wasn’t CE marked I put it in the bin and bought the dermafix k

After having issues with the pen I decided to look into the device CE marking so asked the company for a copy of the CE certificate . Pheobe quickly replied saying that the pen wasn’t CE marked but the cartridges were . After checking on the MHRA I know that it was the device that needed to have this marking . I challenged Phoebe and she replied THIS TIME saying the pen is CE marked . So again I asked for the copy of the certificate .
She replies with a certificate that has been made in China and was just a Chinese electrical check . Not the CE mark that the MHRA insist on when treating the conditions Emma Coates trained me in .

I contacted my insurance company and they have invalidated my insurance as the £850 device is nothing but a cheap non certified device .
I have asked for a refund and been refused . I am now pursuing with my claim with the help of Trading Standards and the MHRA. Emma has called me and emailed me claiming that she doesn’t need a CE mark on her device as it’s just for cosmetic treatments . She said that she doesn’t train people to treat acne . I would encourage you all to check the training manual and notes from your training .I was trained to treat acne at a depth of 0.25 and surgical scars up to 2. It clearly states it in the handbook.and the other students in my group also have notes to support this . Emma continues to deny this . All I want is to offer the best treatments with compliant devices in an ethical manner. Companies like these are the ones that give the industry a bad name .
They have now threatened me with their legal team if I leave a bad review .

Emma K.

Did my peel training in 2018, and have used both the Epiderma5 and Genosys products in clinic since. In fact I rate the ranges so much I use them myself at home! Very supportive company, quick to respond to queries and great communication.

Natalie C.

Purchased the pen kit and got loads of samples leaflets marketing and free product images with before and afters. Scarring has already cleared up on client using the the scarring solution

Haidik78

Had SkinSkulpture training with Emma and it was 1 to 1 session.I absolutely loved it.Had two very friendly models to train on.Emma is very patient and kept showing me the new massage movements.I received a kit with Genosys cosmetics and I felt in love with this brand!Not to mention that the SkinSkulpture treatment is amazing.Thank you Emma!