RJM Insulation Ltd - Uxbridge

Karen

REPORTED TO OFCOM
I THINK THEY DID A FAKE INSPECTION ON MY HOUSE AS NOBODYS BEEN OUT TO INSPECT IT They rewired our outside lights that now blow the trip and the wiring is buried under the insulation !!
3 months later my house is finished I hope !
In February we had scaffolding put up to start the insulation work which kept changing dates. Eventually they started work and the insulation was finished in just over 2 weeks. The workmen worked very hard and long hours .One day a load of roof tiles turned up and I asked what they were for and was told the roof needed extending because of the loft insulation, nobody told us !! The workmen did the roof and we thought that was the end of it until my neighbour sent me photos of the roof which we couldn't see from our side as the scaffolding was still up, it was horrendous. I asked a roofer who was working down the road to look at it and he took 30 photos of faults. We had to have a professional roofer out for 4 days to put it right. I was then told the roof needed vents that could be done from the inside, yet again it was wrong information!!!
They both smoked and left there cigarette butt's everywhere they worked. I was told before Easter that the scaffolding could come down ,it didn't. Someone from the company turned up at 8.50am on a Sunday morning, without
any prior notification from the company. Then the roofer then turned up this week to fit vents to the roof which I was told could be done from the inside ,so another day's work. The painting isn't finished, the scaffolding is still up 9 weeks later despite them saying for the last two days it was coming down. There is no communication from this company ,people just turn up unexpected, they don't let you know when jobs are going to be carried out. I'm grateful for the house looking better and warmer ,but the stress has taken its toll on my health . I'm just hoping that the scaffolding will come down tomorrow and the painting finished on Monday especially my neighbours wall which they were supposed to paint as they drilled it for the cavity wall insulation and that's the end of what was supposed to be a 2 week job !! I have sealant all over my brown window frames ,silicone render all over the roof tiles ,windows and front door. It would be nice to see what the house looks like with the scaffolding down !!
Update the scaffolding is still up despite promises that they would definitely come on Saturday. I have my driveway being cleaned on the 6th May because its got silicone render and some other stuff all over it ,the company are paying for that. I've cancelled it once already because of unfinished work, now it's because the scaffolding is still up.

UPDATE

The scaffolding is down and the installers didn't clean the scaffolding or tidy up after they vanished while I took my partner to hospital, so i had to do it and as i have multiple health conditions, plus i was looking after my partner who had a knee replacement its something i could have done without, but the driveway is cleaned and 90% has come off , but now all the phone line and satellite cables are coming out of the wall due to the wrong clips being used. They won't paint my neighbours wall which they had to drill to do the Cavity wall insulation and they said they would paint the wall, they sent workers out to paint the filled holes.The office are trying to finish other people's job because of their deadlines , They rewired our outside lights that all now blow the trip and the wiring is buried under the insulation
I want my house inspected and RJM to finish the work that is now into 3rd month !!!!!
A TWO WEEK JOB HAS GONE INTO ITS 12 WEEKS ,IVE COMPLAINED TO NICIE AS MY HOUSE ISNT COMPLETE.

Trudi C.

I must say I was apprehensive about having the work done at first but I am so pleased I did. The difference it has made is amazing. The workmen were very hardworking and often did very long hours and if you have any queries the young lady in the office is extremely helpful. I would highly recommend this company if you need works done.

Kieran S.

Recently had a new boiler and external wall insulation

From the office girls who had been fab and the boys have been great easy to work with

Jenny C.

Fantastic, friendly and professional correspondence. Work was excellent and made a real difference to the warmth of my house and therefore my comfort and wellbeing. I would thoroughly recommend RJM Insulation.

Graham W.

RJM Insulation Ltd were absolutely brilliant from start to finish of the installation. So friendly and helpful in everyway. I cannot rate them highly enough. Thank you!

mdotdave001

Very good communication with all people involved. Trades were all polite and punctual . Work carried was to a high standard . i would nt think twice about using them again … Thankyou all for your hard work .

Karl M.

I write to recommend the insulation works and customer service provided by RJM insulation Ltd. From the outset they were very clear about timelines and throughout the job Jessica in the office kept me fully up to date with the schedule of works. The guys who carried out the work always came on time, on the days required and completed good quality workmanship.
The end result looks great aesthetically but most importantly I look forward to the heat retention benefits that the loft and wall insulation will bring . Good job RJM!

Linda P.

The government grant scheme work that RJM carried out on my property was installed with professionalism and efficiency. RJM have always been helpful when I have asked questions and reassured me in a positive manner. I would recommend this company.