Nedbuy Foods Ltd - Birmingham

Address: Unite 1b Baltimore Trading Estate, Birmingham B42 1DR, United Kingdom.
Phone: 1213568454.
Website: nedbuyfoods.co.uk.
Specialties: Convenience store, Eastern European restaurant, Gourmet grocery store, Grocery store, Health food store.
Other points of interest: Delivery, In-store pick-up, In-store shopping, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards, Free of charge street parking, Free parking lot.
Opinions: This company has 65 reviews on Google My Business.
Average opinion: 4.6/5.

Location of Nedbuy Foods Ltd

1213568454

Nedbuy Foods Ltd, located at Address: Unite 1b Baltimore Trading Estate, Birmingham B42 1DR, United Kingdom. is a convenience store, Eastern European restaurant, gourmet grocery store, grocery store, and health food store. The company has various features that make it stand out among its competitors.

One of the primary features of Nedbuy Foods Ltd is its delivery service. Customers can order their favorite items online through the company's website, nedbuyfoods.co.uk and have them delivered to their doorstep. The company also offers in-store pick-up, in-store shopping, and same-day delivery, making it a convenient option for those who need their items quickly.

Nedbuy Foods Ltd is wheelchair-accessible, with a wheelchair-accessible car park and entrance. The company accepts various payment methods, including credit cards, debit cards, NFC mobile payments, and free of charge street parking. Additionally, the company has a free parking lot for customers who prefer to shop in-store.

The company has received 65 reviews on Google My Business, with an average opinion of 4.6/5, indicating high customer satisfaction. Positive reviews highlight the quality of the food, the friendly staff, and the convenient location of the store.

Reviews of Nedbuy Foods Ltd

Maya Ivanova

5/5

Very happy with the service provided. Extremely helpful and friendly staff. My orders are always carefully packaged. Quick dispatch and delivery. Last Christmas I placed an order for the Christmas eve dinner. Unfortunately the parcel didn't arrive on time (but this was UPS fault). The grocery shop was very concern about my parcel. Because we didn't know if UPS is going to deliver at the expected day, as how was mean to be . So the parcel arrived the first working day after Christmas. Some of my food was gone due to not appropriate storage by UPS. But the shop did refunded me for the uneatable food ( I say again it wasn't there fault at all). They always call me if there is a missing item. And they ask me if I want to be replaced with similar or same product, but different brand. With which I'm always happy to do. So happy that I found them. Wish them all the best and to carry on with the great service. And more satisfied customers

George Z

1/5

For more than seven years, I've been a loyal shopper at this establishment, even before they had an online presence. However, over time, I've noticed a significant decline in both the quality of their products and the level of service provided. Today, after placing a modest order of seven items, I was dismayed to find that it was incorrectly prepared. Despite reaching out via Facebook, I received no apology or explanation; my concerns were simply ignored.

It begs the question: if they can't ensure the accuracy of a small order, what confidence can we have in their ability to handle larger ones?

Furthermore, their insistence on a minimum order threshold of over £100 for free delivery, coupled with an exorbitant £11.99 delivery fee for orders below this limit, is simply unreasonable, especially considering the prevailing standards for free delivery in the UK.

I'm more than willing to spend £200 instead of £100, as long as it guarantees the purchase of high-quality products.

Another significant inconvenience is the inability to add certain essential items to the online shopping basket. Instead, customers are required to make a call or add them as notes during checkout, with payment settled upon delivery. This practice effectively excludes these items from contributing to the £100 minimum order threshold for free delivery, adding an extra amount you have to PAY UPON DELIVERY .

The only items worth considering from this Bulgarian Shop seem to be Wine, Cheese, and Yogurt.

Kevin “Kevlar” Smallman

5/5

I usually take my parcels here.
I am amazed by the range of food they sell; meats, pastries, jams, wines etc.
I'm definitely going to become a regular customer.....and the lovely lady there has lots of advice and recommendations.
She's an absolute delight...

Amy

5/5

Went on the weekend to take an Evri parcel back. What a fantastic hidden gem ? of a shop, it was such a lovely experience walking around looking at the Bulgarian foods. Brought some lovely chocolates and honey sweets. The staff are super friendly and very welcoming.

Eva Ilieva

1/5

Not pleasant experience. I wanted to order particular type of food which was on their website and I did. This is the reason I picked this store over many others. However, when the parcel came I found out that none of the three type of items was correct…. I was very disappointed as the food was for my child. I would have ordered from a different place if I knew they don’t have in stock what I need. Very misleading. Do not recommend.

Lilyana Stoyanova

5/5

The best Bulgarian shop in England. They have an amazing product selection, good offers, a convenient website and the staff is friendly and caring. Delivery can be quite expensive but I will definitely visit again!

Ben Laddy

5/5

Ordered a bottle of Rakia as a Christmas present for my partners family. Was nervous it was not going to come in time, but they were really helpful and posted next day. Would highly recommend, great selection of Bulgaria items and great service.

AB C

1/5

The owner was very polite however the female workers barely speak English and they constantly tell you to order through Facebook. When people buy food in bulk, it is important to know the best by date and if you have a product or not. Their website is not working and the employees are not happy to help over the phone unless you speak Bulgarian.