A J Taylor Electrical Contractors - Brighton

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A J Taylor Electrical Contractors

Situated at Unit 3, A J Taylor Electrical Contractors, Centenary Industrial Estate, Brighton and Hove, Brighton BN2 4AW, United Kingdom, A J Taylor Electrical Contractors stands out as a trusted name in the electrical contracting industry. With a phone number 1273600089 readily available, potential clients can easily reach out for their expertise. The company's website, ajtaylor-electrical.co.uk, serves as a comprehensive portal to understand their services, specialties, and customer feedback.

Characteristics and Overview

A J Taylor Electrical Contractors is renowned for its exceptional customer service, swift response times, and high-quality electrical installations. The company prides itself on offering a free initial visit to assess needs, followed by a competitive quotation. This personalized approach has earned them a reputation for going above and beyond customer expectations. The installation process itself is described as fast and thorough, ensuring clients receive top-notch service from start to finish.

Specialties

• Electrical Installations
• Repair Services
• Design Consultation
• Emergency Electrical Work
• Lighting Solutions
• Commercial Electrical Services

While specific specialties are not exhaustively listed, the reviews highlight a broad scope of electrical needs they cater to, suggesting versatility and comprehensive service offerings.

Customer Opinions

Customer satisfaction is a cornerstone of A J Taylor Electrical Contractors' success, as evidenced by the 49 reviews on Google My Business. The average opinion rating is a impressive 4.4 out of 5, reflecting consistently high levels of service quality. Clients regularly praise the company for its excellent customer service, prompt communication, and efficient work. The free visit offer is often highlighted as a welcoming gesture that sets them apart.

Key positive aspects mentioned include:

• Quick provision of competitive quotes
• Professional and thorough installation work
• Responsive handling of issues, such as the incident with a cable error which was rectified promptly
• Friendly and competent team members

The company's ability to address and resolve problems swiftly without causing inconvenience further cements its reputation for reliability and customer care.

Recommendations for Potential Clients

For anyone in need of reliable electrical contracting services, A J Taylor Electrical Contractors presents a compelling choice. Their transparent approach, from initial consultations to final installations, ensures clients are well-informed and satisfied. The emphasis on customer service, reflected in the glowing reviews, suggests a commitment to building long-term relationships with clients. Potential customers are recommended to:

• Contact the company for a free visit to discuss specific electrical needs
• Request detailed quotes to compare and select the best service option
• Read through customer testimonials to gauge the quality of service
• Inquire about their emergency services for peace of mind on unforeseen electrical issues

Given the positive feedback, it's clear that A J Taylor Electrical Contractors not only delivers on promises but also exceeds expectations, making them a valuable asset for any electrical project.

Conclusion

A J Taylor Electrical Contractors stands out as a leading electrical contracting business in the Brighton and Hove area, distinguished by its commitment to quality service, customer satisfaction, and professional expertise. Whether for residential or commercial projects, their reputation for reliability and thoroughness makes them a top choice for clients seeking excellence in electrical contracting services.

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👍 Reviews of A J Taylor Electrical Contractors

R S.

5/5

An incredible experience from survey to install. Great customer service throughout. Offered a free visit. Then really quick to provide a very competitive quotation. Fast and thorough install. Great bunch of lads that completed install too. There was a slight error with the provided cable but rectified promptly and without any inconvenience.

Would use for future work!

tristan

2/5

Unfortunately not a great experience with this company.
1) some of the work was left undone : plugs were left unscrewed without any screws at our disposal. The team didn't communicate it and had to come back to fix it.
2) one plug in the bedroom still can't be completely screwed back as the metal from the box doesn't leave enough space
3) the team had communicated about our electrical shower being too powerful for the wiring. We explained we were going to get rid of it within a month and it had been agreed (on two occasions, with the manager and the team on site) to leave it as it is. The team ended up disconnecting the shower WITHOUT letting us know and then offered to reconnect it with a full upgrade of the wiring at the cost of 400£.
We will be hiring another team to fix what wasn't done properly and for any future work.
We do not recommend going with this company.

Becca

5/5

Fabulous service! After a long time waiting on another provider to no avail, they were communicative and easy to arrange a job with.

Shout out to Tom who was great; professional, friendly, and handled it super quickly.

Chloe B.

5/5

Always prompt on responding to my questions. Great service and I would highly recommend to anyone looking for an EICR to be completed. Reports are sent quickly and any remedial works are explained in depth for reassurance. Great work! Thanks to Gary, Lacey and Jordan!

Stewart N.

5/5

Did a great job on our solar installation (panels, battery and inverter) - friendly & professional staff who worked hard and left everything looking neat and tidy afterwards - you can possibly find cheaper if you shop around but overall they were really good - would recommend them.

Mark A.

5/5

What a fantastic local company,they go the extra mile and always do an excellent job,I’ve had lots of jobs done big and small and I’ve never been disappointed.

Charles S.

5/5

AJ Taylor installed 6 solar panels and a Tesla battery to our home. The whole process was well managed and installed on time. The installation team, led by Matt, was very professional. In particular we appreciated the excellent communication at all levels of the firm. Very customer focussed with good post completion support. A really positive experience.

Andy D.

1/5

Called this company on the first day back after Christmas break on 6th Jan ,after they were recommended , 5 x calls and 2 x emails later couldn’t book a simple quote for a full re wire over the phone had to be passed to a manager.
24 th Jan gave up all hope .Poor customer service and communication.