Aberystwyth Argos - Aberystwyth

Jeff D.

First time in Argos for 8 years. So I picked up my item I’d ordered online then thought maybe I’d get a cd boombox. Just wanted to listen to it, but instead got a lecture from the manager on why it would be tinny and better off getting a Sony or whatever instead of “sorry we can’t do that”. Who buys a hifi without listening to it? It was £30, which isn’t as much to me as it might be to most other people, but I don’t want to lug it home, only to then take it back the next day. I don’t think I’ll go back ever really after this experience. Shame, used to be a good store.

david W.

Rude staff, told me they were too busy counting another order to serve me. It was a simple clection that was on the counter behind them. Td to wait as they had 38 items to count and it took all of the available staff to do it, not enough fingers I'm guessing for one person.

N I.

Just rude customer service. What's the point in working in a shop if you hate dealing with customers? Ruins the experience of shopping. May as well buy online.

Marie-Helene T.

Excellent Andrew convenient. I picked up an item ordered earlier today. Served very quickly. Impressed too by the attention given to Covid

rules: the customer behind me came in without a mask. The shop assistant offered her a mask. Well done! And thank you. Some customers are still very vulnerable. I chose a Sunday afternoon hoping it would be quiet and safe. It was. 👍

Jenny E.

Picked up s shower that was missing a shower head. the staff at Aberystwyth were excellent in helping find a solution without having to return the whole item. I was able to get it fitted as planned with no need to arrange another installation date. Much better than online customer service who were really not helpful.

Katie M.

I had an absolutely horrific experience with the manager Damien, who is aggressive and rude. He judged me completely based on my age and appearance. Well he got me completely wrong. I had brought in a return, I had spoken with Argos live chat, who promised me a refund on a faulty item. I took a copy of this chat and a receipt with me. I was refused a refund, I was accused of lying and degraded publicly based on my appearance. I saw and heard him and the sales assistant talking about me before I have even come in with the item and explained. Absolutely shocking. I will be writing a formal complaint to head office, and will no longer shop with Argos.

Joan W.

I bought a phone, delivered next day, excellent service. However it was faulty and Ryan at Customer Services helped me. He was excellent too. Argos picked the faulty phone up from me the same day and I am about to order a different one. Would not hesitate to recommend them.

Kelly S.

Excellent customer service. Brilliant staff, always found them extremely helpful and friendly. I recommend taking product cover for important items. No quibble replacement on items covered. Although the best way to shop is to reserve items online. That way you can check stock, look for the best price available, reserve, pay and avoid wasting time in store. Just straight to the collection bay. Smart shopping.