Additive-X Ltd - Ripon

Daniel K.

We've got 3 printers from them. Customer service is friendly and competent. Had a great tour in their showroom, felt like a kid in a candy store! When my Bambu A1 broke, they sent me parts immediately and I received them the next day. Simply Superb!

Mark S.

I don’t normally post reviews however when you have excellent service it’s good to let others know they are in safe hands.
I already new what hardware/3D printer I wanted to purchase so I didn’t speak to Additive X before buying , but I did try to find some UK distributors/sellers and various issues with checkout/stock and shipping etc. so looked on the Bambu labs site and found these guys.

Although there website is a bit naughties , there is lots of consumables and hardware , with a Huge range of filaments all at competitive pricing , so decided to give them a go.
Right from the second of checking out this company just Oozes customer service .

Within minutes received order confirmation ( standard ) but after that received various emails confirming picking shipping and tracking numbers etc . Also received a detailed email regarding the hardware I was purchasing laced with knowledge and how to set up when the item arrived . Including links to help articles , and set up guides ..

Perfect all around .

Shipping was very quick and arrived a day or two before I was expecting it. With full tracking and the box even came with an additive sticker on it recommending to keep the box and package in case of a problems in the future.

Additive have for sure gained a new regular customer and will be buying my consumables from here in the future ..

Hard to say it but better than Amazon . Well done the Additive - X team ..

Simon Y.

Had a minor delivery issue, and they sorted it so quickly - excellent company and helpful with our order. Will ​u​se them again:)

Daniel H.

Ordered a 3D Printer (Bambu A1 Mini), plus filament at 4pm on a Friday afternoon, and they were able to get it to me the next day. Can't fault that - well packaged, and very happy with the product. Excellent pricing too - I think these guys will be my go-to

Mihajlo M.

Very happy with our Bamboo Lab P1S printer! It arrived quickly with free delivery, making it cheaper than buying directly from Bamboo Lab. Great communication with constant email updates on delivery status. The printer works perfectly with no issues.

Richard C.

Exellent service from all the team that I came into contact with on todays visit, even the lovely dog came for a bit of a fuss. Craig was brilliant and had the X1 that I had bought as a non runner fired up and printing in no time. John made parting with the money almost painless. The showroom tour was a real eye opener "Thanks again Craig"

Notts B.

Exactly what buying online should be like.. A live person to speak to and superfast delivery (on a Saturday) and great price. Got myself a A1 Combo and at the cheapest price around. Wish i knew of you guys before. Will be using these in future for all my 3D printing needs. Thanks Additive-X

Wil B.

Great service and a manager who cares about customer satisfaction - would recommend!