Andersen EV - Bedford

Address: Unit 1 Broadmead Rd, Stewartby, Bedford MK43 9ND, United Kingdom.
Phone: 1234916125.
Website: andersen-ev.com
Specialties: Electric vehicle charging station contractor.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 103 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Andersen EV

Andersen EV Unit 1 Broadmead Rd, Stewartby, Bedford MK43 9ND, United Kingdom

⏰ Open Hours of Andersen EV

  • Monday: 8 am–7 pm
  • Tuesday: 8 am–7 pm
  • Wednesday: 8 am–7 pm
  • Thursday: 8 am–7 pm
  • Friday: 8 am–7 pm
  • Saturday: 9 am–2 pm
  • Sunday: Closed

Andersen EV: A Premier Electric Vehicle Charging Station Contractor

For individuals and businesses seeking a sophisticated and reliable solution for their electric vehicle (EV) charging needs, Andersen EV stands as a leading provider. Located at Unit 1 Broadmead Rd, Stewartby, Bedford MK43 9ND, United Kingdom, and readily accessible with a wheelchair-accessible car park and wheelchair-accessible entrance, Andersen EV offers a comprehensive range of EV charging stations designed to elevate the charging experience. Contact them directly at Phone: 1234916125 or visit their website at Website: andersen-ev.com to explore their offerings.

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Specialties and Product Range

Andersen EV specializes in acting as an electric vehicle charging station contractor, focusing on the design, installation, and maintenance of high-quality charging solutions. Their product portfolio encompasses a diverse selection of charging stations, catering to various needs and budgets. They offer both AC and DC fast chargers, ensuring compatibility with a wide range of EVs. The company prides itself on delivering premium products that are not only functional but also aesthetically pleasing, integrating seamlessly into any environment. The attention to detail evident in their products, as highlighted by customer feedback, demonstrates a commitment to exceeding expectations.

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Key Features and Benefits

Andersen EV’s charging stations are characterized by several key features:

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  • Premium Design: Their chargers are renowned for their elegant and luxurious design, providing a sophisticated aesthetic that complements modern spaces.
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  • Durability and Reliability: Built with robust materials and incorporating advanced technology, Andersen EV chargers are designed for long-term performance and minimal maintenance.
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  • Fast Charging Capabilities: Offering both Level 2 AC and DC fast charging options, they provide efficient charging speeds for various EV models.
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  • Smart Features: Many of their chargers incorporate smart functionalities, such as remote monitoring, scheduling, and payment processing integration.
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  • User-Friendly Interface: The intuitive user interface ensures ease of use for drivers of all technical backgrounds.
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Location and Accessibility

The strategic location of Andersen EV’s headquarters in Stewartby, Bedford, provides convenient access for clients in the region. The commitment to accessibility, with the wheelchair-accessible car park and wheelchair-accessible entrance, underscores their dedication to inclusivity and ensuring that their services are available to everyone. This thoughtful consideration of accessibility highlights a broader commitment to customer service and convenience.

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Customer Feedback and Reputation

Andersen EV consistently receives positive feedback from its customers, as evidenced by their impressive average opinion of 4.2/5 on Google My Business. Numerous reviews praise the company’s efficient service, knowledgeable staff, and the superior quality of their products. Specifically, one customer noted the ‘amazing’ design and build quality, describing the charger as feeling ‘luxurious’ despite being a charging station. Another customer highlighted the helpfulness of the team and their willingness to answer questions thoroughly. While some feedback mentioned the need for careful cable wrapping, the overall sentiment strongly suggests a high level of satisfaction with Andersen EV’s offerings and service. The dedication to providing a seamless experience is clearly a priority.

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Installation and Maintenance Services

Beyond simply supplying charging stations, Andersen EV provides comprehensive installation and maintenance services. Their experienced technicians ensure that each charger is installed correctly and operates efficiently. Ongoing maintenance plans are available to guarantee continued performance and minimize downtime. The company’s commitment to after-sales support further reinforces their dedication to client satisfaction. They ensure a smooth and hassle-free experience from initial consultation to ongoing support.

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Ideal for Various Applications

Andersen EV’s charging solutions are suitable for a wide range of environments, including:

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  • Residential Driveways: Providing convenient charging for homeowners with EVs.
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  • Commercial Properties: Offering charging infrastructure for businesses and employees.
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  • Fleet Vehicles: Supporting the electrification of commercial vehicle fleets.
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  • Public Charging Stations: Delivering reliable charging solutions for public access.
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In conclusion, Andersen EV represents a reliable and innovative partner for anyone seeking premium electric vehicle charging solutions. Their commitment to quality, design, and customer service, combined with their strategic location and accessibility features, positions them as a leading provider in the rapidly growing EV charging market. The positive customer feedback further solidifies their reputation as a company dedicated to exceeding expectations.

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👍 Reviews of Andersen EV

Andersen EV - Bedford
divesh P.
5/5

Amazing, the product is beautiful and extremely well made. It feels luxurious even if an EV charger. The service from Andersen was also efficient and prompt. They were extremely helpful with questions. Wrapping the cable does require some care. Just needs to be wrapped tight. Super neat. I would buy this unit again if we move home. Highly recommend

Andersen EV - Bedford
Wesam A.
1/5

Avoid this company.
This company was recommended to me by Porsche centre when I bought a Taycan 18 months ago.
Prior to that I didn’t even know they existed. I went onto their website and followed steps to get two charges installed. On their website, they had a list of recommended “ local companies” that carry out installations of their chargers.
I got two chargers installed with the understanding that there is 3 year manufacturer warranty.

Long and behold 18 months later, one charger goes dead. As I was told at the time of installation, I called the manufacturer ( Andersens). Only to be interrogated about the installation and I was asked to send multiple photos which I did. Then I got told, “your next step is to get an electrician out to diagnose the fault”.
Really, is that how it works? What about the warranty claim that you advertise on your website?!!!!!

This is a farce of a company, I will be writing a formal complaint to Porsche as they shouldn’t be recommending this company to their customers and I am thinking seriously of cancelling my new order with Porsche because of this mishap.
Total waste of time and money. I paid over 3k for two chargers to be installed and it’s not even 18 months and one is already gone.
I will be attempting to contact the installer to get this resolved, but I am not holding my breath.
Best you AVOID this company as they don’t live up to their promise.

Andersen EV - Bedford
Christopher M.
1/5

AVOID: Andersen Ev only support units with new features for 2 years. Got an A2 from July 2023 or earlier and want direct Intelligent Octopus support, they say you should buy a new unit.

They have later stated it only affects units sold by muller ev (the previous owners) but EVIOS purchased Andersen in October 2022, so if you purchased a unit between then and July 2023 they still expect you to purchase a new unit.

Go with another provider that demonstrates feature support for longer than 2 years.

Andersen EV - Bedford
Fiona M.
5/5

Sooo glad we chose Andersen for both the product and their professionalism.
We had an initial site visit as our home is an old converted building and the installation was potentially quite complicated. Jordan came to survey and came up with a brilliant way to get the charger where we wanted it with the minimum hassle and visible cabling on the outside of the house.
Jordan and Shaun carried out the installation on the day and were both really lovely, careful and caring individuals. They kept us informed all through the installation and the result has exceeded our expectations. The charger itself looks great, the visible cabling is minimal despite the fuse box being at the opposite end of the house to the charging point, and it all really blends into the house really well (which was important as it is a listed building). Also, Jordan and Shaun left the house tidier than it was to start with. 🙂
Will definitely be recommending Andersen to anyone who will listen. Thank you so much!

Andersen EV - Bedford
Adam S.
5/5

I opted for an Andersen A3 when I switched to an EV and I have to say I am really impressed with the customer experience and the unit.

I will add, that they delivered and installed an A3, but once I plugged my car in, the unit was dead on install. They were really responsive to diagnose and ended up replacing the whole unit within a week.

I dealt with Vijay and Rosie in the office, and then Tim came out to test and replace the unit. They were all assets to Andersen with every interaction. The customer experience has been fantastic and personal. They went above and beyond each time.

I notice there are some 1-star reviews here. I think this is a shame and not a true reflection on Andersen.

People are often more likely to review something when disgruntled, but often a reflection of their own way of dealing with something.

My view is that in life, some things just go t*ts up. That's just life. We can either sit, shout and stew in our own misfortune of 'why me', or just be patient to get to a resolution.

In my honest opinion, Andersen was not at fault, it was just a numbers game, that my unit was a duff one. The way they dealt with it, resolved the issue and replaced the unit was fantastic, and the ultimate reflection to the service they provide as a company.

1 star reviews harm business reputation and it's not a fair assessment in my view of a company like Andersen.

To Vijay, Rosie and Tim, thank you for your hard work sorting my charger. I really appreciate it.

Andersen... keep being you 💪

Andersen EV - Bedford
lyn Y.
5/5

Andersen was recommended by Porsche next day delivery of the well packaged charger quick installation great customer service thanks to Karen and Jake for quickly sorting out my issue excellent customer service 👍

Andersen EV - Bedford
Abid K.
5/5

I have an Andersen EV charger at home and it’s been trouble free over the past 4 years. Recently it started to trip during the charging of my car. I called Andersen and spoke to Connor and he quickly organised the engineer to come out the next day. Colin came and sorted the issue quickly and efficiently. Now it’s working perfectly again.
I highly recommend Andersen EV both the charger and the after sales service.
Thanks Connor and Colin

Andersen EV - Bedford
Adam P.
1/5

This charger does not work consistently and I categorically would not recommend that anyone buy it. Using this charger puts you and your family at risk. There have been several occasions when we have put the car on charge only to find it has not charged and we have to frequently turn the wall unit off at the mains and back on again to try and get it to reboot. Andersen sent an engineer out to look at it who told us that the company knows “it is glitchy with some of the more expensive brands of cars” which is ironic for the most expensive charger on the market. The support team have looked at the data and can’t find a fault so we’re stuck with a charger that doesn’t really work and a company that doesn’t really care. The reason I’m writing this review tonight is because we charged the car all day and naively assumed it had done its job before we got 40 miles down the road and the car died. Using this charger puts you and your family at risk

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