Ascona Ivy Service Station - St Clears - Carmarthen

priyanka S.

Allison was amazing, my car windshield wiper broke and she was absolutely fantastic. She helped us change the wiper blades and called family and friends to help us out. Also shout out to Martin to have the strength to fix the stubborn wiper. I will forever be grateful for making my journey safe. Thank you again Alison!

Nicola W.

Fantastic service, the cashier lady was so very nice, the little shop was very useful too. They have public toilet facilities, I didn’t actually use them. Plus they have an Amazon collection point there too. They are very well set up.

Next time I’m in that area I would be very happy to go back there again for excellent customer service, thank you so much.

Marvin

Wow I'm glad to see it's not just me that noticed how friendly and welcoming the female working behind the counter is. This is a massive shame because the actual garage it's self is OK. It has toilets, which were clean and cared for. The fuel isn't cheap, but that's expected as they are pretty much out on a limb.

My shock was how ungrateful the lady seemed for your business, walking in I said "hello" and got a blank look. I asked to pay by card and was pointed at the card machine. When the transaction went through I had to ask for my receipt, finally saying "thank you" to her 3 times to get a response.

I appreciate its only a petrol transaction, but this woman seriously needs to learn some customer service skills. I'm sure like myself others will avoid the garage and drive into killgetty next time where the fuel is 1p per liter cheaper and you actually get service with some manners.

Martha P.

Has disabled clean toilets. Disabled access at entrances. Shop to buy food or other necessities for a low price. Gas and petrol station for vehicles. A quick easy stop off the road. There is also a car wash and a small parking space. Lovely employees and staff.

Huw F.

Well stocked little shop, reasonable fuel prices for the area they have a jet wash and toilets but the thing that makes it 5 star for me is the staff the 2 I have dealt with were definitely stars SUPER HELPFUL

Amanda W.

Hit and miss here with the staff. Some are just downright rude and fact the garage is used as a parcel shop obviously annoys them!

Adam C.

STEER CLEAR IF U CAN!!!!! Awfull place the woman behind the counter is extremely rude, ignorant and abusive! The prices are extortionate, and the pumps are so out dated. With the prices they charge you would expect upto date pumps. cant see the amount u are putting in. Everything is filthy should be shut down!!!

PATRICK F.

Couldn't really put less than 1* my wife went into the store to pay for fuel she had her lanyard on saying she was exempt from using a face mask and is not meant to be challenged but she was challenged by a rude member of staff she suffers from anxiety and depression really bad and she got back into the car and cryed believe me the customer service was horrendous whoever was working around 2 o'clock yesterday afternoon 25th September 2020 should be ashamed of themselves and should be sacked....!!!