Asda York Superstore - York

Asda York Superstore: A Comprehensive Guide

Located at Jockey Ln, Monks Cross Dr, Huntington, York YO32 9LF, United Kingdom, and reachable via phone at 1904628107, Asda York Superstore stands out as a versatile retail hub that caters to a wide array of needs for the local community. This supermarket is not just a place to buy groceries but also a one-stop shop for various services and amenities.

The store boasts an impressive range of specialties, including a ATM for cash withdrawals, a cozy Cafe for refreshments, a Clothing store for fashion essentials, a Currency exchange service for travelers, a Gas station for fuel and convenience, an Optician for eye care, a Pharmacy for health supplies, and much more. For those looking for specific items, the Website storelocator.asda.com allows for easy location checks and store hours updates.

One of the noteworthy aspects of Asda York Superstore is its commitment to customer convenience. Offerings like No-contact delivery, Delivery, In-store pick-up, and On-site services ensure that shopping can be done safely and according to personal comfort. For those in urgent need of items, Same-day delivery is available. Accessibility is also prioritized with a Wheelchair-accessible car park, a Wheelchair-accessible entrance, and facilities within the pharmacy and other departments.

Payment options are diverse, supporting Credit cards, Debit cards, and even NFC mobile payments. Customers can enjoy the convenience of shopping with Free street parking, a Free parking lot, and the flexibility of Free parking within the store's premises.

Customer reviews, with 524 ratings on Google My Business, reflect an average opinion score of 3.8/5. This suggests a generally positive experience, albeit with room for improvement.

For individuals seeking a comprehensive shopping experience that combines convenience, variety, and essential services, Asda York Superstore is highly recommended. The combination of a wide product range, inclusive services, and customer-centric facilities makes it a standout choice in the York area.

To explore more about the offerings at Asda York Superstore or to place an order for delivery, it's advisable to visit their Website. Engaging with their services could provide a more tailored and hassle-free shopping experience. Don't hesitate to contact them through their provided phone number or visit their store at Jockey Ln, Monks Cross Dr, Huntington, for a firsthand experience of their customer-friendly approach and extensive services.

👍 Reviews of Asda York Superstore

Robert C.

1/5

Received my online order on Friday 8th November. Included in that order was 5 packs of British pork mince. This was however substituted for Asda just essentials mince but as we had not tried this mince before we thought we would give it a go. How wrong could we have been. On Tuesday 12th we opened one of the packs of mince to make into meatballs. On man handling the mince we noticed small shards of glass in with the mince. We instantly stopped and tried to report it to Asda but the only way to do it was via refund and put the explanation as glass in the product. We got the email saying that we had submitted the refund request and then an email saying the review is taking longer than expected but we would get an email with their decision. It is now the 18th November and we haven’t heard a thing. We contacted Asda and was told by a very nice chap that the refund was rejected. I told him that we had not received any notification of this of which he apologised. I asked to take it further as a product with glass in it in my opinion should be recalled. This nice chap contacted a supervisor and now I have to wait another 3 to 5 days for an email. Iam amazed that when a customer informs Asda that a product is contaminated with glass they just ignore it hoping it goes away. We have had a professional look at the believe to be glass and he confirms, it is glass particles. Let’s see what happens if Asda email me, if not it’s going further. I did say what am I to do with the other 4 packs of mince that potentially have glass in, I was told to either eat it or give it too the needy….. err no it needs to be collected for investigation or the bin it goes.

Coronation C.

1/5

over the past 3 weeks, the smell of strong body odour from various staff members at Asda Monks Cross, seems to be on the rise, especially one of the delivery pickers first thing opening time today Sunday 9th Feb, and previous weeks also on first opening on a Sunday. Surely Management are inclined to tell them, to have a wash & discover deodorant!.. imagine them picking your fresh food for delivery!….disgusting.

Janice F.

1/5

Visited today at approx14.45.
Went to the lottery kiosk and the last member of staff gave me the impression that she didn't want to be there.
This has become apparent with this member of staff on a few occasions.
She literally threw my lottery purchase at me.
No goodbye or anything.
When I worked in a face to face position we were trained to welcome the customer with a smile or good morning/afternoon/evening how can I help?
I think this member of staff needs re training in customer service I.e people skills.
I know people have bad days,but you are there to represent the store so please smile it doesn't hurt does it?
I know it is hard in this day and age good luck.

Patricia W.

2/5

This star rating was a long time ago,I think now I would rate it 2.The place is so different, no staff morale,go in early never any staff on lottery counter.I used to look forward to seeing staff I have known for years not anymore,I spent at least £150 per week there but not anymore.as soon as I have spent my Christmas savings I am going back to Sainsbury's, go in there it's bright and welcoming. Think Asda is on the downward track,a lot of the staff are miserable and looking for other jobs.

Kerry C.

1/5

Absolutely shocking supermarket, never has what you need and the delivery service is abysmal, if you manage to get a whole shop you are extremely lucky the substitutes are not even a similar product sometimes and the express delivery this is the 2nd time it has said it has been delivered but hasn’t even turned up leaving myself and my children with no food late at night and all they say on the customer service phone (coz let’s face it no one ever answers the phone at this store) is they can only issue a refund which takes 5 days to get back in your account, honestly they need to sort out better customer service

Andy B.

1/5

Firstly, the guy on the services counter (think his name was Mark iirc) really needs retraining on customer service and how he speaks to customers. Secondly, you need to train the staff on the Paypoint services you provide. I had an Imovo voucher I wished to redeem and was just told that they dont do them (with an attitude), later followed by that you can chose which transactions you want to do in store (a breach of Paypoints T&C's which i'm aware of having previously been a Paypoint retailer myself) . I have no trouble usually at the Asda at the Arnison Centre which I usually visit. It's a basic Paypoint transaction, but I was refused and argued with over it. Appalling service received, not just for not providing the service, but for the manner inwhich I was spoken to. I was made to feel like I was trying to defraud them, all for the sake of a £24 imovo voucher.

Reening L.

5/5

A 24 hour ASDA? Say no more this gets 5 stars. Has all the stuff a bachelor would need. It's a little far off unfortunately but if you've got a car, this place is probably better stocked than Morrisons and is actually a little cheaper as well. Got my meats for a little over less than 20% than the usual price.

Trevor H.

5/5

We do most of our shopping at ASDA . We Can get all we need at one store at a reasonable price and most times park near the door as I can't walk very good just get a trolley that goes were I want to to go. And should be 👍