Aspen Auto Clinic - Jet Stream - Colorado Springs, Colorado

Aspen Auto Clinic - Jet Stream is an exceptional auto repair shop located in Colorado Springs, CO. With a commitment to providing high-quality auto repair and maintenance services, this establishment has earned a reputation as a trusted destination for car owners in the area.

The shop's specialties include auto repair, auto tune-up services, brake repair, car repair and maintenance, and oil change services. These offerings are designed to cater to a wide range of automotive needs, ensuring that customers can rely on Aspen Auto Clinic - Jet Stream for all their car care requirements.

One of the key features of Aspen Auto Clinic - Jet Stream is their onsite services. This means that customers can have their vehicles serviced and repaired at the shop's convenient location. The facility is wheelchair accessible, with a wheelchair accessible entrance, parking lot, and restroom, making it easy for customers with mobility challenges to access the shop's services.

In addition to their mechanical services, Aspen Auto Clinic - Jet Stream also offers a range of amenities to enhance the customer experience. These include a gender-neutral restroom, on-site parking, and appointments that are recommended but not required. The shop accepts debit cards, NFC mobile payments, and credit cards, providing customers with flexible payment options.

With 518 reviews on Google My Business and an average rating of 4.6/5, Aspen Auto Clinic - Jet Stream has garnered a significant amount of positive feedback from customers. This reflects the shop's commitment to providing exceptional service and quality workmanship.

Reviews of Aspen Auto Clinic - Jet Stream

Jasmine Bonenfant

5/5

Really love this place! Very professional and affordable. The interior is beautiful too, I was impressed! Everyone on the team was very friendly, they even brought me out to my car while working on it to show me exactly what they were doing and what needed to be fixed. I didn’t feel pressured to lean one way or the other but was explained the options and why they were there and felt very comfortable here (as a female in her 20s who is usually intimated by these things ?) I definitely recommend coming here!

Landon Lee

1/5

I brought my Toyota to this group for an alignment. I won't be bringing my vehicles back anymore, I'm disappointed at the lack of accountability and straightforwardness from this group regarding my alignment. Having been told the alignment was complete and paying full price, then bringing it back the next day because the initial issue persisted, to then be told that a bolt cannot be loosened and therefore the alignment cannot be completed properly, is disappointing and frustrating. Furthermore, I did not receive the alignment report initially which suggests this group was hoping they could do half the job without my knowing. I was then provided a "worst case" quote of over $3000 to actually complete the alignment. This is a vehicle with 20,000 miles and no rust. The automotive industry is already known for bent truth and omissions, the actions of this organization speak to this stereotype.

Henry Liu

5/5

These guys and gals know their craft, every time I have had to bring my vehicle in they were quick to determine the issue and communicated the problems and solutions very well. One time I paid them to trouble shoot an issue with a turbo after falling victim to a fraudulent shop down in the springs, admittedly the bill stemming from the repair was a little steep so I took it upon myself to install a new turbo. I was pleased to know that they understood why and had no hard feelings about it. Prior to that visit I had a knocking sound from my rear suspension that I couldnt figure out, in the same day they diagnosed it and replaced the worn parts and I was back on the road driving again. While I am no longer close enough to feasibly use this location, they did a great job of establishing a positive first impression and I can rest assured that any business I conduct with other Aspen branches will not be problematic.

Michelle Hendrickson

5/5

Ever since I started taking my 2011 Toyota Prius here at Aspen (on the advice of my son’s uncle years ago), I have never had any complaints about their work. They are efficient, the staff is friendly (one of them gave me some cheese from her lunch because I had been hungry), and their prices are quite reasonable. Today I had expected to pay a substantial amount but Ryan, a manager I think, managed a work around with the issue of my car. He saved me time and money. I will always take my vehicles to be serviced here.

R Butler

5/5

Superb service. I had a 'dead' battery. I used Aspen - Jet Stream a couple of times before, always good service. I called them about this need and they reserved a same day slot for evaluation of the battery. Got there and they were on it, diagnostics proved the battery was in poor condition. Best part the battery replacement was reasonable and a lot cheaper than the OEM and better warranty. The team dynamics were superb from the front desk to the shop. Special thanks to Joe.

Nicholas Madrid

5/5

Aspen Auto Clinic has awesome service and all mechanics are ASE Certified. Its hard to find car shops anymore as honest and hardworking as these guys. They will be servicing all my vehicles from here on out.

Laura Volant

1/5

The people at Aspen Auto are wolves in sheep's clothing. I towed my car there because the A/C compressor locked up. They acted so nice and helpful, offering me a $50 discount for being a teacher, and then quoted me $3,600 to replace everything (much more than actually needed to be done, I later found out). 3,600 dollars! They assumed I wouldn't tow my car anywhere else to get a second quote since it wasn't drivable. When I said I was going to go get a second quote, they talked down to me like I was an idiot and an annoyance. Well, I'm so glad I did, because the next place fixed the problem for $950. That's right, one fourth the cost! After sharing my experience with friends and family, I learned this is a common practice at Aspen Auto. This place is full of crooks that overcharge and take advantage of people. Avoid at all costs, you'll be glad you did.

Brandon Crawford

1/5

Warning: Consider getting a second opinion before proceeding with repairs at Aspen Auto Clinic.
I recently took my car in for an oil change at Aspen Auto Clinic. They recommended replacing the calipers, which seemed unusual given my vehicle's age. To be sure, I got a second opinion at Brakes Plus. They advised that I only needed a standard brake job, for about half the price quoted by Aspen Auto Clinic. Beware and consider getting a second opinion on costly repairs.