Avonside Health Centre - Warwick

For individuals seeking comprehensive and accessible healthcare services, Avonside Health Centre stands as a highly recommended option. Located at Address: Portobello Way, Warwick CV34 5GJ, United Kingdom, this clinic offers a wide array of services designed to meet the diverse needs of its patient population. Contact them at Phone: 1926492311, or visit their website at Website: avonsidehealthcentre.nhs.uk to learn more and book an appointment.

About Avonside Health Centre

Avonside Health Centre is a fully functioning general practice committed to providing high-quality medical care within the Warwick community. It operates as part of the NHS, ensuring access to publicly funded healthcare. While specific details regarding the clinic’s specialties are currently listed as ‘Specialties: -’ on their website, it’s understood to offer a broad range of services typical of a primary care setting, including routine check-ups, chronic disease management, vaccinations, and minor ailment treatments. The clinic’s dedication to patient well-being is further demonstrated through its commitment to accessibility and inclusivity.

Key Features and Accessibility

Avonside Health Centre has been designed to be welcoming and accessible to all patients. A significant focus has been placed on creating an environment that caters to individuals with disabilities and diverse needs. Here’s a breakdown of the key features:

• Wheelchair-Accessible Car Park: A designated car park provides convenient access for wheelchair users.
• Wheelchair-Accessible Entrance: The entrance is specifically designed to accommodate wheelchairs and mobility aids.
• Wheelchair-Accessible Seating: Accessible seating options are available throughout the waiting areas and consultation rooms.
• Wheelchair-Accessible Toilet: A fully accessible toilet is provided for patient convenience.
• Assistive Hearing Loop: An assistive hearing loop is in place to aid individuals with hearing impairments.
• On-site Services: The centre provides a variety of on-site services, although specifics require further investigation through the website.
• Nursing Room: A dedicated nursing room offers support and care for patients requiring additional assistance.

Furthermore, the clinic acknowledges the importance of modern payment methods. They accept Cheques, Credit Cards, Debit Cards, and NFC mobile payments, ensuring ease and convenience for patients. Appointments are strongly recommended to optimize patient care and reduce waiting times.

Patient Feedback and Reputation

The Average opinion: 3.6/5 reflects a generally positive experience, with a substantial number of patients sharing their feedback on Google My Business – with a total of 97 reviews. These reviews highlight aspects such as the friendly and helpful staff, the efficient service, and the comfortable environment. However, some reviews also mention occasional waiting times, a common challenge within NHS practices. It’s advisable to factor this into appointment scheduling.

Additional Information

Parking options around the centre are plentiful, with Free of charge street parking and a Free parking lot available. The clinic also operates as a Transgender safe space, fostering an environment of respect and understanding for all patients. The commitment to inclusivity extends beyond physical accessibility; the staff are trained to provide sensitive and respectful care to individuals from diverse backgrounds. On-site parking adds to the convenience of visiting the centre.

Contact Details & Resources

Address: Portobello Way, Warwick CV34 5GJ, United Kingdom

Phone: 1926492311

Website: avonsidehealthcentre.nhs.uk

It is strongly recommended to consult the clinic’s website for the most up-to-date information on services, opening hours, and appointment booking procedures. Patients are encouraged to contact the centre directly with any specific queries or concerns.

👍 Reviews of Avonside Health Centre

Freddy B.

1/5

The medical staff were inefficient, most of the receptionists were dismissive. Very often the tone and attitude I received were completely unprofessional, and the booking system is an absolute mess. It felt like they were doing everything possible to block access to care rather than help. Of course I’ve since moved to a different practice where patients are treated with respect and urgency—something Avonside clearly lacks. I will actively encourage everyone I can to avoid this practice.

Audra S.

5/5

Just had the dreaded smear test ! Ellen was lovely and really put me at my ease , was the most comfortable smear test I’ve ever had so ladies don’t put off having one !

Sarah H.

2/5

All the Doctors I have seen have been very helpful. unfortunately the only thing is every time I call to try and get a appointment I get sorry all are gone.

Robert E.

1/5

Put in a repeat prescription request on Tuesday yet no prescription available at tesco. Run out so not happy !

Sally B.

5/5

Amazing service from all levels of health care officials. From the receptionist who spotted a problem with my mothers medication and was able to get an appointment that day, to nurse Ellen, for doing all the necessary obs and spotting something wasn't right and the emergency doctor Dr Nancarrow who as able to coax her into hospital with his fantastic manner. I can't thank you enough. Such a wonderful caring practice .

Veronica T.

2/5

We’ve been registered with this GP practice for nearly 7 years and we are not at all happy with how difficult it is to obtain appointments, even when we call right at 8.30am. We cannot tell
you a single GPs name as we simply have no relationship with the staff. I saw a nurse a few weeks ago who suggested I book a review appointment with a GP to get some bloods done based on my symptoms. I went to the desk and asked for an appointment in the near future. I was told I cannot book in advance (the nurse said I could) but to call at 8.30am and get one on the day! How are people who work supposed to book non-urgent appointments and be able to give notice to work to attend an appointment if it is virtually impossible to get one!? It would be good if there was some flexibility for appointments that are not urgent but still need a GP to review. Never had a practice experience like this one.

Petra W.

5/5

This is a good and efficient GP practice that I'd recommend. Over the 1.5 years I've been a patient here, I have always managed to get appointments when I needed them with the doctor of my choosing, with the receptionists giving good advice on likely availability ahead of time. The GP explains her clinical rationale, encourages joint decision making and is compassionate and caring. She definitely went the extra mile several times. Thank you Avonside!

Michelle G.

3/5

New receptionist really stresses me out. She is not helpful at all. It's like she's is automated, Yep she definitely triggered me, three times I've spoke to this reception lady and ended up really upset.
I love the ladies in reception, they are lovely, compassionate, caring, and I am so grateful for all the help they have given me over the years, I can speak with them about my condition and they are so helpful. I've been at the practice for many many years. The doctors are great too.
Get with the programme new reception lady a little empathy wouldn't go amiss. I dread phoning the surgery incase you are on.