Beggs & Partners Portadown - Craigavon

Nigel W.

Purchased a bathroom suite here today from Anthony Murray the guy was well versed in what we wanted and no pushy sales from the start knew what we wanted and provided a brilliant targeted service in the product range a credit to the company he works for very professional and kind

Rob

Rude and arrogant staff member for the second time.

I phoned a plumbers merchant (not Beggs) in the town and enquired about a drain cleaner that was more powerful than the standard stuff you would buy in a supermarket because I am having problems with a smell / blockage in our bathroom. They recommended one and advised me to call in and get it.

Because I had to call into a business beside Beggs I reluctantly called in there to see if they had it (reluctantly because the last time I went in with my wife to look at a bathroom we found the staff to be rude so on that occasion we spent our £8,000 hard earned on our bathroom refurb elsewhere).

I made an enquiry about the product at the trade counter with a young lad, but an older heavy set man who was serving another customer interjected a from the opposite end of the counter. Across the full length of the counter, in front of other customers he told me, quite rudely that I couldn’t purchase it.That I needed an account which “takes two weeks to set up”.

Now, I have no problem in the staff member following whatever rules there are around the sale of the product. I understand that sales of this product have been tightened up on because it is dangerous in the wrong hands. I certainly did not approach this with an attitude of entitlement. I simply made an enquiry about a product.

There is a professional, courteous way of dealing with people and this was not it. The staff member spoke down to me and tried to belittle me in front of another customer, until I challenged him on how he was dealing with me.

Incidentally I purchased two bottles of the product about ten minutes later from one of their competitors with out any hassle whatsoever.

So that’s twice now that I have visited this store to spend my hard earned money (£8,035) and through the rudeness of the staff, in particular on the second occasion, and I have gone and spent it elsewhere.

Never again.

Dean M.

I've been dealing with the Portadown branch of Beggs&Partners for many years. I have to say these people will literally been over backwards to help you out. They also have a delivery service which is second to none.Being a heating professional ordering parts from boilers to the smallest of parts delivery is usually made within 12 hours.Fantasic knowledge around the trade counter if you're stuck. Well worth a visit if you're after bathrooms, boilers are consumables. 5 stars👍🏾

peter W.

Great showroom and staff. Very helpful and knowledgeable about products . Gary very patient in sorting out what you need and any problems. Highly recommend a visit.

Tony M.

Guy at the counter couldn't have been more helpful nothing was too much trouble for him and he was very knowledgeable and friendly.
I'll definitely be back.

Bryan F.

Very helpful very friendly lisburn branch didn't have what I wanted sent me portadown they had the part sitting out great place come and try for your selves

Ann H.

Friendly helpful staff.. good prices.very happy.5* highly recommend.

Claire

Dunno how this place stays in business never open! Shut early most days