Boxergy - Livingston

Paul P.

After having a slow and poor experience with a well known energy supplier who wouldn't listen to my requirements for a solar install I cancelled it and was recommended Boxergy by my neighbour. Right from the initial online enquiry I was contacted by a member of staff who asked for some details and a few photos of my house which I sent out and within a day I had a report to say that there shouldn't be any issues with what I wanted and was given a very competitive quote. I was then given the next steps which were straight forward and a face to face survey was carried out at my property. It was mentioned that I could fit more panels if I wished which I did as the quote was still within the ballpark price from the previous energy supplier. After it was all arranged and the paperwork completed which was carried out by the office staff and each step explained at the same time it took 5 weeks from start to finish for my system to be installed. The installers were curtious and professional as was the electrical sub contractor and it took 2 and a half days to complete with no mess and no fuss. There were a few teathing issues to begin with but these we're quickly rectified by the Boxergy tech team. Thanks to all the team for keeping ping me in the loop throughout each stage and for a stress free project.

Jonathan P.

Very happy with having chosen Boxergy to help us take forward green energy options for our Edinburgh home. It’s been great working with such friendly and knowledgeable folk - from our initial consultations to taking forward a solar and battery installation, to possibly a heat pump at some future point. A really efficient team who were a pleasure to have around.

Hassan S.

I cannot recommend this company highly enough. I contacted Boxergy to service my hybrid heat pump . The staff in the office were very helpful which gave me a great first impression. Adam, their engineer, conducted their service and, was an absolute pleasure to deal with. The equipment is still fairly new to me but Adam took time to share his expertise and answer any questions that I had. Infact, he was even more helpful than the company who installed it. I was impressed with his knowledge, thoroughness and care and attention to detail while carrying out the service. They have given me peace of mind and I'm delighted to have my service plan with them going forward.

Sarah B.

I have recently had a heat pump and solar panels installed by Boxergy. From start to finish the team have communicated courteously and efficiently, responding to any queries along the way positively and promptly. The whole process from start to finish (surveys, suggested options, installation and audits) has been excellent and I have no hesitation in recommending them. I am twice as warm and paying half the price now so I am a very happy customer! Thanks to the whole Boxergy team.

Michael C.

Boxergy came recommended from a neighbour (in fact another neighbour has also signed up based on the recommendation).

Adam was very knowledgeable and very helpful and updated settings on the ASHP which I didn’t even know existed. Was able to offer advice on the best way to manage the system and what to look out for on the various screens and what all the symbols meant.

Would highly recommend. Great having that peace of mind knowing that the system is working efficiently (especially at this time of year in Scotland).

Zach P.

Boxergy recently completed a full install for us in the Scottish Borders, fitting solar panels, a battery and air source heat pump. The customer service and support was brilliant all the way through. We did have a few hickups with the heat pump install but they rectified everything without any hassle. There are a lot of dodgey looking installs out there but Boxergy seemed to do a really good job and were very patient when it came to waiting for home energy scotland funding and working around our rural location. Rosie, Siobhan, Kirsty, John, Reece, Elliot and the rest of the team were a pleasure to deal with. I feel confident with their garauntees and service plans that they’ll keep everything running smoothly in the future.

Lee D.

I had a solar PV and battery setup installed - from start to finish the experience was smooth sailing. Boxergy (Robert, Rosie, Richard and the rest of the team)had excellent knowledge, were always polite, professional and discussed the process with me from start to finish. I've already recommended them to several people I know and will be in contact with them about further projects. I highly recommend them and am extremely happy with the service and price.

Lyn T.

Cannot recommend this company highly enough, from initial phone calls to their engineer coming out. Adam was polite, helpful and explained exactly what he was doing. Arrived exactly on time and very considerate of my mobility restrictions