British Gas - National Distribution Centre - Leicester

British Gas - National Distribution Centre is an energy supplier and gas company located in Leicester, UK. The company's address is 3 Barnsdale Way, Leicester LE19 1SN, United Kingdom. While the company's phone number is not publicly listed, you can easily get in touch with them through their website.

The British Gas website (britishgas.co.uk) offers a wide range of services related to energy supply and gas. With a user-friendly interface, you can quickly access the information you need, manage your account, and find solutions to any issues you may encounter.

As for the centre's accessibility, it's worth noting that it has a wheelchair-accessible car park and entrance. This is a great feature for people with mobility issues, ensuring that everyone can access the centre's services comfortably.

Customer opinions are essential when choosing a company, and British Gas has a solid reputation. With 27 reviews on Google My Business, the company has an average rating of 3.5/5. This shows that British Gas has a mixed reception, with some customers praising their services and others expressing some dissatisfaction.

However, it's important to remember that no company is perfect, and British Gas has many positive aspects that make it a great choice for an energy supplier and gas company. Their long-standing reputation, accessible facilities, and comprehensive website make them a reliable and convenient choice.

Reviews of British Gas - National Distribution Centre

Malcolm Bates

1/5

I am unable to find who in British Gas actually deals with their feed in tariff from solar panels so happy to reallocate this review if necessary.
My experience of British gas feed in has been awful. I bought a house in 2017 and despite my solar system being registered with them it took months to get it re registered. Eventually I started to get payments which then stopped for no apparent reason for about a year. At this time i decided to add more panels and the installation team contacted BG and found that they needed a photo of my meter to release payment. I had no record of them requesting this so was annoyed that no letter or phone call had been made to direct me, the client in what they wanted.
Once ny new panels were installed in September 2022 I received no payment for their contribution for a year. I raised it with the ombudsman who was very efficient and helpful and eventually i got one payment over a tear after installation. I submitted my next request for payment in reply to their email and was told my reading was too high. I sent a picture of the meter as requested, no reply.. i have now written requesting payment or I will invoke Ombudsman assistance but still no reply. A definite do not use’ company in my opinion.

Philip James

1/5

On top of BT the worst company I have dealt with for a feed in tariff. Feel they are stealing from me . Have filled out paperwork 4 times having to wait 30 days between each time, requesting more paperwork each time have wasted my time . Will be trying to find someone else for my feed in tariff. Would not recommend this company

Stephanie Horne

1/5

Before you choose to sign up your bills with this company please read my experience and make your own judgment.
This company has caused me financial difficulties because of there users.
A few years ago I was billed over 1400.00 because of a boiler malfunction that could not be rectified. I reluctantly paid the bill as I did not want to be in debt. My landlord did nothing to support and I had to accept this.
When closing my account because I moved property I spent over 30mins with an agent that recalculated my last bill and advised I would be getting a 350.odd refund due to how much I have paid. I readjusted my finances and made sure I could settle all bills with this information
I only got a 40.00 refund on the day the funds were to be received.
I have spoken to BG twice to understand what has caused the difference and today I called to understand why I haven’t heard back.
They closed this down because the complaint was resolved. It wasn’t. I was told it was an error on the agent. They will deal with it internally.
Frankly the people skills of this company is appalling. You put a lot of trust in these agents to guide you and tell you what to do.
Every time there is an error I have found them to be the most unhelpful people that frankly make me feel small and dumb every time I come off a call. They have caused me financial difficulty because they told me the wrong information and I am a fool to have trusted there word. You would think a professional technical support would have more liability than that.
Listen to my frustrated review and find a provider that cares for their customers or ignore and I hope you don’t have the same experience that I did.

Mehkab Shah

1/5

Pls do not join this Thef company unprofessional employees my second time bas experience with this company I have problem with meter they send me estimated bils I cal 100000000 time and every employee have different statmint they laying to me finally I found problem my self my property meter releated to utility company and British gase not change meter and they send just estimated bils wich is too high plz that’s my second time bed experience with this company never join again

Unays Sheikh

4/5

Went there as part of work experience on behalf of my plumbing course. The biggest and only British Gas warehouse in Britain. The amount of systems and technology in place is breathtaking. Although the canteen could be improved in size and food.

urban nomad

5/5

Great place to tip, friendly flt drivers everytime. Decent size yard too.

Gary Hull

4/5

Never ever problems when delivering, friendly staff.

Adam Jussab

4/5

Nice people working there friendly