Cadent Gas Ltd - Coventry

Overview of Cadent Gas Ltd

Cadent Gas Ltd, located at Ansty Park, Pilot Way, Coventry CV7 9JU, United Kingdom, is a prominent player in the gas industry, offering a comprehensive range of services including a business center and distribution services. Reach out to them at 8003898000 for immediate assistance. Their website, cadentgas.com, provides comprehensive information about their services and how to get in touch.

Key Features

Cadent Gas Ltd stands out with its commitment to customer service and operational efficiency. As highlighted by reviews on Google My Business, the company boasts 211 reviews with an average opinion rating of 3.4/5. This suggests a solid customer base appreciating their services, though there's always room for improvement.

Accessibility and Facilities

For those considering visiting, Cadent Gas Ltd offers a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating their commitment to inclusivity. These features ensure that all customers, regardless of mobility, can access their services comfortably.

Customer Service Highlights

One of the standout aspects of Cadent Gas Ltd is their exceptional customer service. A glowing testimonial reads: "We called as we smelt gas in our house and cannot thank Elliot and Lewis enough They came out within the hour, super friendly, reassuring and knowledgeable. Found a gas leak next door and they solved the problem in no time Thank you so much - we really appreciate it ☺️" Such experiences underscore the reliability and expertise of their team.

How to Get Involved

For anyone looking to engage with Cadent Gas Ltd, whether for an emergency query or to explore their services, their website cadentgas.com is an invaluable resource. It provides detailed information about their business center offerings and distribution services. Moreover, customers can directly reach out via phone for immediate support.

Recommendation

If you're in the Coventry area or need gas-related services, Cadent Gas Ltd seems like a reliable choice. Their dedication to safety, demonstrated by their swift response to gas leaks, along with their accessible facilities, makes them a company worth considering or reaching out to for assistance. Don't hesitate to explore their services further on their website or give them a call at 8003898000. Your safety and convenience could greatly benefit from their expertise.

This structured approach highlights Cadent Gas Ltd's key features, location details, and the essence of customer feedback, all wrapped in a recommendation to engage with them. Whether you're a new client or simply looking for reliable gas services, Cadent Gas Ltd appears to offer a promising solution.

👍 Reviews of Cadent Gas Ltd

Dheep K.

5/5

We called as we smelt gas in our house and cannot thank Elliot and Lewis enough! They came out within the hour, super friendly, reassuring and knowledgeable. Found a gas leak next door and they solved the problem in no time! Thank you so much - we really appreciate it! ☺️

jawa S.

5/5

Outstanding Service
Our boiler stopped working on December 25th, and finding help on a holiday seemed nearly impossible. However, Asad Shah went above and beyond, arriving promptly and taking his time to resolve the issue instead He was incredibly polite, professional,to make things even better, he called his colleague Paul Rossiter, who, despite finishing his shift and heading home, insisted on coming over with the spare part we needed. Thanks to their dedication, we had hot water and heating again on a freezing day.

Teresa B.

5/5

This company has the best customer service I have experienced in years, they were knowledgeable, they helped me make informed decisions and didn’t let me spend money until we had covered all aspects of the issue I faced. The engineers came out to our property they were friendly and again 5 star customer interaction. Amazing people and thank you for making my experience stress free.

Erica H.

5/5

Suspect leak from central heating boiler, I was sent to hospital for check up, I'm nearly 80 and live alone and got very upset as. gas had to be disconnected, but I will never beable to thank enough all the staff office/engineers etc. for getting everything tested and heating back on for me, thank you all.

P P.

1/5

I first had a rep visit our bungalow last june saying that their replacing our gas pipes in the street at the end of July 2020. It was Nov when they finally arrived. According to the letter they sent the work was for 2 weeks so far its been 3 months and still work is being done. I have seen 🐌 snails crawl faster than these workmen. My biggest concern is they have dug up the area around my front door and because i can't get around this obstruction i cannot put out my refuse to be collected by the local council. I first contacted the customer service two days ago. The next day two workmen arrived and did nothing maybe laying down 5 slabs was too much for them. I contacted tbe customer service again and i am still any the wiser to when the work will be done. Update.. One of their gas experts noticed that the gas meter they installed outside that the pipes hasn't got a earth wire connection. So their gas expert wanted us to contact the council to complete the job that they missed. This botched job could cause us to have our gas discounted until the work is carried out. Double shame on you cadent.
Update These 🤠 Cowboys shouldn't be a loud to operate they leave awake of disasters and problems to people's houses 🏘 that they have done work for.

Lisa S.

5/5

Excellent service from start to finish. They came out within the hour. Staff were amazing - talked me through what they were going to do etc. Our gas was off for 2 days due to a gas leak and we received food vouchers and a hamper to apologise for the inconvenience. Thank you to all the staff/engineers that attended especially Rich.

Joey

1/5

One of the worst companies you are forced to deal with through no choice of your own. Repeated bad experiences, complete lack of communication, and poor quality of work.

Katie K.

1/5

Appalling service. Our gas meter had to be moved (not at our request), it was moved behind a door which consequently does not open fully & bangs the meter when it is opened. We are now on day 3 of waiting in for someone to come and move it despite being assured every day that it will be sorted. We have had no correspondence regarding this, every day I have had to call to find out what's happening only to be told it will be the next day. Terrible service