Contact Electrical Wholesale Ltd - Birmingham

Contact Electrical Wholesale Ltd: A Comprehensive Overview

Contact Electrical Wholesale Ltd is a prominent electrical products wholesaler based in Birmingham, United Kingdom. Situated at 70 Church Rd, Birmingham B6 5TY, the company has established itself as a reliable supplier for a diverse range of electrical components and equipment. With a dedicated telephone line – 1213595387 – and a comprehensive website, cewltd.com, Contact Electrical aims to provide convenient access to its extensive inventory and services. This detailed overview will delve into the company’s offerings, location, key features, and pertinent information for potential customers, particularly those operating within the electrical trade.

Location and Accessibility

Contact Electrical’s physical address at 70 Church Rd, Birmingham B6 5TY, positions it centrally within the Birmingham metropolitan area. This location offers good accessibility for both local and regional businesses. The facility boasts a wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a commitment to inclusivity and ease of access for all patrons. This attention to accessibility is a significant advantage for businesses requiring convenient access for their teams.

Product Range and Specialties

The company specializes in supplying a vast array of electrical products, catering to a wide spectrum of needs. From fundamental items such as screws and fittings to more specialized equipment like dash cameras and advanced electrical components, Contact Electrical strives to be a one-stop shop for many businesses. The inventory encompasses a broad selection, suggesting a significant investment in stock and a dedication to meeting diverse customer requirements. It appears they cater to both smaller, individual projects and larger commercial endeavors. Their stock likely includes everything from basic wiring components to more sophisticated control systems and safety equipment.

Services and Customer Support

Beyond simply providing products, Contact Electrical appears to offer on-site services, although the specifics of these services are not immediately apparent from publicly available information. This suggests a commitment to providing value-added support to their clients. The company’s phone line – 1213595387 – highlights a focus on direct customer communication. The website, cewltd.com, likely acts as a central hub for product information and potentially online ordering, though further investigation is needed to confirm this.

Payment Options and Credit Terms

Contact Electrical accepts a variety of payment methods, including credit cards and debit cards, facilitating convenient transactions for customers. Furthermore, they offer credit terms, which is particularly beneficial for contractors and businesses requiring flexible payment arrangements, especially when undertaking projects where billing occurs after completion. This flexibility underscores their understanding of the needs of the trade.

Customer Reviews and Feedback

Currently, Contact Electrical has 10 reviews on Google My Business, offering a snapshot of customer experiences. While the average opinion is 3.2/5, this suggests there’s room for improvement in terms of customer service and operational efficiency. Some reviews highlight the friendliness of the staff, praising their helpfulness and willingness to go the extra mile. However, a recurring theme in the feedback is the need for clearer pricing information and a more streamlined process for obtaining price quotes. Customers have noted the need to actively seek prices for individual items, rather than finding them readily available on the website or in-store. This points to a potential area for process optimization.

Key Recommendations for Potential Customers

• Contact them directly: Due to the reported need to inquire about prices for each item, calling 1213595387 is highly recommended to discuss specific requirements and obtain accurate pricing information.
• Explore the website: While pricing may require direct confirmation, the cewltd.com website provides a comprehensive overview of their product range.
• Inquire about on-site services: If specific on-site support is needed, it's advisable to discuss this with a representative to understand the available services and associated costs.
• Consider credit terms: For businesses requiring flexible payment options, exploring the company’s credit terms can be a significant advantage.

In conclusion, Contact Electrical Wholesale Ltd presents itself as a valuable resource for businesses requiring a broad selection of electrical products and related services. While areas for improvement in terms of pricing transparency and customer service processes are evident, the company’s commitment to accessibility, flexible payment options, and dedicated staff suggests a solid foundation for continued success. Further investigation into their specific service offerings and online presence will provide a more complete picture of their capabilities.

👍 Reviews of Contact Electrical Wholesale Ltd

Harmony H.

4/5

Friendly staff but you have to bell them and wait.
A lot of items but no prices.
For each item price, you have to ask.
But you can find here many things from screw to dash camera.

Anthony B.

5/5

I have always used Contact Electrical since moving from Yorkshire. They are great for service and always go that extra mile to help me, with very friendly staff.
I find their credit terms very useful when I'm doing a job where I need the equipment before I can bill the customer.
I would recommend this company to anyone in the trade.

Gerard W.

5/5

A local and very friendly company always prepared to go that extra mile to make sure I have the right components for the job.
I have often asked for advice and find their staff to be courteous and knowledgeable.
Products are always in stock and are competitively priced.
I would recommend Contact Electrical Wholesale to anyone in the trade.

Dr H.

1/5

Your sprinter van driver plated WR16CWP in Leicester caused several dangers for other drivers including me!!😠 I think you should take drug tests from him!! Awful

D T.

5/5

Good friendly service always helpful most things are off the shelf great service highly rated

lisa M.

1/5

Very bad wholesalers. Stay clear people. poor poor account department. 1 out of 10. Very bad service.

Shariff H.

4/5

Friendly staff very good service.

Karam

1/5