Creative Energy Ltd - Hillcot

Clare Reed

We are really pleased with the heat pump system installed by creative energy. From the beginning and all the way through the process they were knowledgable, helpful and gave good advice to design a system that met our requirements. The installation team were courteous and went above and beyond. We are very happy with the final system.

Mime Čuvalo

Disappointing. I did a heat loss calculation and initial estimate for a heat pump with Creative Energy. However, I was not impressed with their thoroughness which led me to get several other opinions from other businesses.
- They proposed an oversized system 12kw vs 7kw proposed by other shops.
- They were going to forgo around planning permission which would have put our BUS grant at risk. Red flag.
- They proposed an incorrect cylinder (a horizontal one) for the heat pump which would have been incorrect. Another red flag.
- They spent only 15 minutes on site to do a heat loss calculation instead of the several hours that other shops did onsite.

I paid the £400 for their rudimentary heat loss calculation and am disappointed that I had to throw away my money on a business that doesn't do their craft well.

Avoid.

Lee Horwich

We fully recommend Creative Energies for their flexibility and the high standard of their work.
Creative, in particular Zeb, were open to all ideas and suggestions and were not confined to one or two particular equipment suppliers, which we had found with other potential contractors. This enabled us to choose the heat pump we had selected. His help in the selection process was much appreciated and his flexibility, compared with alternative contractors ensured that we had the system we wanted rather than the one other contractors wanted us to have.
The installers were top quality. They were polite, sensitive to the fact that we had only recently had to redecorate, and very professional – clean, tidy and respectful of the house and our few requests.
I have left it a few months post installation to see if anything has occurred to call Zeb or his people back, but the system has, to date, worked exactly as expected – and quietly, one of our main criteria.
We would recommend Creative Energies to anyone thinking of installing a new heat pump/hot water system and would be happy to answer any questions you might have.

Danielle Coleman

Zeb at Creative Energy brings a highly personal touch and a problem-solving attitude to his work. He installed an air source heat pump system to provide us with heating and hot water. We are pleased with the results and with the high-quality service we received throughout.

Charlotte Goodhew

Zeb at Creative Energy changed a number of sockets and switches for us and was so quick and tidy. He supplied some items for us and made sure they matched with what we wanted. We were so impressed that we also asked him to replace two extractor fans, which he supplied and fitted (even though they were awkward he got them done no problem). All for a great price considering the level of workmanship. He was always there when he said he would be, quoted everything in writing, was so friendly and even great with our dog who was always trying to see what he was up to. We won't hesistate to call Zeb again when we need any electrics, he is a true professional.

Lai-pheng Ip

Zeb of Creative Energy installed illumination for our garden, for practical as well as aesthetic purposes. On both counts, he did a professional job overall. Zeb was very pleasant and polite throughout. He gave us helpful advice and carried out the work to a high standard. The pricing was very fair and reasonable. We are utterly delighted with the result! Highly recommended; thank you, Zeb! (From the Ips)

David Cheetham