CSG Botley - Southampton

CSG Botley: A Comprehensive Waste Management Solution

Located at Address: Grange Rd, Hedge End, Southampton SO30 2GD, CSG Botley is a highly reputable waste management company that offers a range of services to cater to the diverse needs of its clients. With a phone number of 01489778209 and a website available at csg.co.uk, the company is easily accessible and ready to provide top-notch services.

Specialties

• Septic tank service: CSG Botley specializes in septic tank maintenance, ensuring that your septic system is functioning optimally.
• Chemical recycling and disposal service: The company offers efficient chemical recycling and safe disposal services, minimizing environmental impact.
• Waste Collection Service: Regular waste collection is provided to maintain a clean and tidy environment.
• Oil recycling and disposal service: CSG Botley ensures proper handling and recycling of oil, contributing to a greener future.
• Sewage Disposal Service: The company addresses sewage-related issues, providing reliable and effective solutions.
• Waste water and sewage treatment company: CSG Botley specializes in waste water and sewage treatment, ensuring a healthy environment.
• Waste-Management Service: The company offers comprehensive waste-management services, fulfilling all your waste-related needs.

Other Points of Interest

CSG Botley prides itself on accessibility, offering a wheelchair-accessible car park for all its clients.

Opinions and Average Rating

This waste management company has garnered 34 reviews on Google My Business, with an impressive average rating of 4.6/5. Clients consistently praise the company for its efficient, prompt, and reliable services. Many have noted the friendly nature of the engineers and the overall professionalism exhibited by the staff. The dedicated team at CSG Botley is committed to providing top-notch service, ensuring client satisfaction in every interaction.

One satisfied customer remarked, "Used CSG in Hertfordshire before moving to Hampshire over 10 years. Great service and good people. Thoroughly recommend them." This sentiment is echoed in many of the reviews, highlighting the company's consistent excellence.

Another customer shared, "Tanker arrived to empty our septic tank. The Driver was very friendly and efficient. He had to use a number of hoses to reach our tank but was very careful. All emptied and cleared away with no sign that he had been." This emphasis on the professionalism and care of the staff is a recurring theme in the reviews.

Final Recommendation

In need of a reliable waste management solution Look no further than CSG Botley. With a wide range of services, a strong commitment to environmental sustainability, and a stellar reputation backed by 4.6 out of 5 stars on Google My Business, CSG Botley is the go-to choice for all your waste management needs. Visit their website at csg.co.uk to learn more and get in touch with their dedicated team today.

👍 Reviews of CSG Botley

CHRIS W.

5/5

Used CSG in Hertfordshire before moving to Hampshire over 10years.
Great service and good people. Thoroughly recommend them.

Keiko I.

5/5

We really appreciate their prompt and efficient services. Their engineers are also friendly. A big thank you!

EUAN W.

3/5

TWO NEW OPERATIVES ARRIVED UNANNOUNCED THIS WEEK. PLEASE TELL CUSTOMERS WHEN A VISIT IS DUE.

Ian L.

5/5

Tanker arrived to empty our septic tank. The Driver was very friendly and efficient. He had to use a number of hoses to reach our tank but was very careful. All emptied and cleared away with no sign that he had been.

Barry B.

5/5

I have used CSG for 38 years. They have always done a great job. No fuss and no mess. I unreservedly recommend CSG for cesspit and septic tank emptying. They also deal with drainage issues. I would not contemplate using any other firm.

Richard W.

1/5

Terribly poor service, I would struggle to give this company 1 star! I have been using the service at this depot for over 27 years and have just recently had installed two new treatment plants for two buildings. The first engineer I can say was somewhat helpful and signed off on the first build no problem! The second engineer was, arrogant, rude, unhelpful and then completely contradicted the first engineers advice. He was more interested in getting away on a Friday afternoon! Then to make matters even worse when the last septic emptying was scheduled on one of the new builds the accounts department put the invoice in the incorrect address and then blatantly refused the change it to the correct address...thus causing me a huge amount of stress and unnecessary conflict after being such loyal customers for over 27 years!! I'm sorry to say that I could not recommend them, but the lorry drivers are lovely and we always have a cup of tea and a good chat, shame the office isn't the same!!!

Mike G.

4/5

Waste disposal for 2 septic tanks. Very good and efficient (although your operator did forget to replace one on the covers on departure). He pointed out plant root ingress to a sump.

Carl C.

1/5

I waited for 6 weeks for an initial "emergency" appointment for an issue that resulted in untreated waste water flowing into our natural pond (emergency appointments are considerably more than standard appointments). First visit, for the minimum committed 1 hour (after 6 weeks waiting) for £250 was 15 minutes long for a person to confirm the issue but didnt have the part. It then took another 3 weeks+ for the part to arrive and for it to be repaired. Other than the delay, the issue is compounded by really poor responses - long periods of no return emails or responses, often weeks at a time. More than 2 months for an emergency repair, I have no idea how long we would have had to wait if we hadnt agreed to pay more for the "emergency" option.