C&T ECO Consultants - Neath

Darran H.

I found C&T Eco to be very good and I would recommend them. They co-ordinated the work with the contractors extremely well and kept me informed. Always great communication via phone and email. A quick response to queries. Very professional. I did have an issue with the survey not accounting for the fact that my house is not accessible to a high vehicle and there was an issue with communication regarding this to the contractor. But that was not the fault of C&T Eco. I am extremely happy with my cavity wall insulation and I have had no issues with the integrity of the house. I think they used Thermabead (bead cavity wall insulation). My house no longer suffers with condensation in the winter and it feels more sound and it stays warmer for longer.

Maaike ..

Installed a Worcester boiler, which normally would have a 10-12 year warranty. Because of their negligence ours does not. (Only 2 years workmanship guarantee)
What's even worse, just under 3 years after installation it starts leaking BECAUSE of a workmanship issue and they want nothing to do with it.
Big lesson: let your local gas engineer do the job! Give them the government funding. Steer well clear of this company.

Sarajo

I had a new boiler fitted by Neil Jones, who was excellent. When I had an issue with the boiler, which had to be rectified by the boiler manufacturer, Neil couldn't do enough to try and get my heating and hot water up & running - even
coming back to Newport on his day off.
Customer Service from C&T Eco was really good, especially Dylan & Zara who were excellent.

Colin R.

I would like to thank C&T Eco Consultants for dealing with my case very professionally including all the staff from the various surveyors to the different installers who completed all the work (new boiler, updated loft insulation and updated and new ventilation).
All the fitters, and in particular the boiler installer, Neil Jones,(who was here the most) were very speedy and informative answering many questions I put to them. Nothing was too much trouble and the whole crew were very friendly. They got on with the job and left our property in a clean and tidy condition upon completion.
I have already recommended you to my brother who has started the process with you and would have no hesitation in recommending your company in the future.
Many thanks – Colin Russell

David G.

Quick to respond to my initial enquiry, though the whole process took longer than I thought it would.

The solar and the airsource heat pump was installed with not cost to me whatsoever, and all the tradesmen were professional, clean and tidy.

5 stars no questions

Gemma T.

Avoid this company!!!!!!!!!
I had various people out to my home to do surveys for a new boiler which they stressed we definitely qualified for, this was in October 2024 the last visit being early January 2025 by the plumber who would be installing he stated the job would be done within 3 weeks,we are now April 2025 and after many calls to the office I feel like I have been scammed!! Qhen I have finally spoken to someone at eco consultants i keep being told to call my local council as the application is with them?! Its absolutely ridiculous eco consultants have mine an my sons medical history so where has all this info gone?After being told by the plumber that called to my home in January 2025 that the new boiler should be fitted within 3 weeks to now being told my application is with the council and to call them,Surely I shouldn't be chasing up an application that an eco company who are being paid for the work should be doing!
the council didn't have a clue what I was on about when I finally got through! I honestly feel like taking my complaint further to the ombudsman I truly believe the company has had the funding but haven't carried out the work at my home! Hence why I am constantly being palmed off by their tele sales staff...I tried calling again yesterday and no answer I think they have my number marked!! Absolutely shocking company don't fall for their lies!! I will now be seeking legal action after the unprofessional and un reliable way I have been treated! I also think the 5star reviews on Google are the workers or family of the company! As there is no way this company are 5stars

Angela H.

First class workmen from start to finish fast efficient and cleans up when they done well done would recommend to anyone who needs help with cavity wall insulation and new boiler

Naomi H.

We had a new boiler fitted today by Neil. He arrived on time and got straight to work explaining what he would be doing and just checked everything through with us with regards to access and turning off water etc
He was friendly and professional and worked hard all day to get the new boiler fitted and all working for us and explained how the boiler and controls worked.
He put coverings on the floors and stairs and cleaned up as he worked.
Very professional and really happy with the work he carried out for us.